Home
Why
snipe
?
Compare
FAQ
Community
Terms
Contact
My Snipes
Home
Why
snipe
?
Compare
FAQ
Community
Terms
Contact
My Snipes
Menu
Home
Why
snipe
?
Compare
FAQ
Community
Terms
Contact
Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com
terms of usage.
Search
Gixen.com Forum Index
->
Support
Post a reply
Username
Subject
Anti-Bot check:
Enter characters from the following image:
Item ID warning
Please provide eBay item id number (unless provided already) in the post message if you have a question about specific item.
I cannot investigate an issue without it
.
Message body
Emoticons
View more Emoticons
Font colour:
Default
Dark Red
Red
Orange
Brown
Yellow
Green
Olive
Cyan
Blue
Dark Blue
Indigo
Violet
White
Black
Font size:
Tiny
Small
Normal
Large
Huge
Close Tags
[quote="EdnaK"]Hi, I woke up this morning to find that the bank had stopped 2 renewal attempts from Gixen, awaiting confirmation that the transaction was genuine. I said it was but am unsure if my Gixen account is good to go or weather I'll suddenly find it reduced to a non-paid account. I have quite a few snipes soon so am a bit concerned. I could not find any info on my account to confirm status. How do I check? Thanks[/quote]
Options
HTML is
OFF
BBCode
is
ON
Smilies are
ON
Disable BBCode in this post
Disable Smilies in this post
All times are GMT - 8 Hours
Jump to:
Select a forum
Gixen
----------------
Announcements
Support
Suggestions and Ideas
Impressions
Blog
Topic review
<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue May 26, 2026 2:22 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">If you are over subscribed, it may be that your payment processor still sends payments even when they are not needed to extend your Mirror subscription. <br /> <br />Since you originally mentioned two transactions being 'blocked' that's even more likely the case. <br /> <br />If that's the case you should email Mario, as he suggests, and he can help sort that out for you. Don't forget to include your Gixen id in all correspondence.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Guest</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon May 25, 2026 5:15 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">CUPID - Thanks for the reply and information. Yes, there is a transaction history in settings. I use Paypal. I suspect my bank suspends any transactions it thinks are suspicious and I get a notification to confirm or reject payment. Not sure how long some businesses wait for payment.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Fri May 08, 2026 6:56 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">To add - there shouldn't be two. Maybe you subscribed twice in the past? If so, your account is probably overpaid and I should cancel one payment and pause another. Email me with your username, please.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu May 07, 2026 2:06 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">The expiry date of your Mirror subscription is listed near the top of the first section of the Settings page. <br /> <br />A general rule of thumb is that if you can create a snipe, it will be honoured and executed at the end of the auction. <br /> <br />Any payments received by Gixen should result in a note being added to the the Settings page, listed as a transaction, near the bottom of the first section. Do you see anything with a recent date added there ? <br /> <br />Which payment processor are you using, Paypal or Stripe ? <br /> <br />Gixen doesn't make renewal attempts, your payment processor sends the funds as directed by the mandate you set up when creating the subscription. I guess that's just a technicality though, but an important one.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>EdnaK</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu May 07, 2026 12:56 pm<span class="gen"> </span> Post subject: Is account active?</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hi, <br /> <br />I woke up this morning to find that the bank had stopped 2 renewal attempts from Gixen, awaiting confirmation that the transaction was genuine. I said it was but am unsure if my Gixen account is good to go or weather I'll suddenly find it reduced to a non-paid account. I have quite a few snipes soon so am a bit concerned. I could not find any info on my account to confirm status. How do I check? <br /> <br />Thanks</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.
Search
