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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>vent1020</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Jun 30, 2026 1:34 pm<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote">Dave, <br /> <br />My apology, not sure what happened here. I added 20 days to your subscription to resolve this.</td> </tr></table><span class="postbody"> <br /> <br />Hi Mario, <br /> <br />Thank you very much! Everything is working again now and I really appreciate you adding the extra 20 days. <br /> <br />Thanks also for the quick help in getting this resolved. <br /> <br />Dave</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>mario</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Jun 30, 2026 3:11 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Dave, <br /> <br />My apology, not sure what happened here. I added 20 days to your subscription to resolve this.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Cupid</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Tue Jun 30, 2026 1:56 am<span class="gen"> </span> Post subject: Re: Mirror subscription active but account locked as free</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>Quote:</b></span></td> </tr> <tr> <td class="quote"><span style="font-weight: bold">vent1020 wrote:</span> <br />I've also emailed support a few days ago but haven't received a response yet.</td> </tr></table><span class="postbody"> <br /> <br />This was exactly the right thing to do in these circumstances, because Mario is the only one that can look into this and make any necessary changes behind the scenes. <br /> <br />Sometimes it can take a few days for him to be able to catch up when there's a lot of emails coming in though. <br /> <br />Did you claim and/or get any refund on the $2.99 monthly plan ?</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>vent1020</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/subSilver/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Mon Jun 29, 2026 1:44 pm<span class="gen"> </span> Post subject: Mirror subscription active but account locked as free</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hi, <br /> <br />I'm hoping someone can help with what appears to be an account issue. <br /> <br />My Gixen Mirror account suddenly started showing that my Mirror subscription expired on June 25, 2026. Since then, my account has been treated as a free account, showing ads and preventing me from scheduling additional snipes. <br /> <br />However: <br /> <br />- PayPal shows my annual $9.99 Mirror subscription is ACTIVE. <br />- The next PayPal payment is scheduled for July 5, 2026. <br />- The Gixen Settings page also shows my annual subscription as ACTIVE. <br /> <br />One thing that may be relevant is that on June 5, 2025, I originally subscribed to the $2.99/month Mirror plan. About a month later I cancelled that subscription and switched to the $9.99/year plan. I'm wondering if my account is somehow still referencing the old monthly subscription. <br /> <br />I've also emailed support a few days ago but haven't received a response yet. <br /> <br />Could someone please take a look at my account? <br /> <br />Username: vent1020 <br /> <br />Thank you very much! <br />Dave</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/subSilver/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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