 Posted: Sun Feb 08, 2026 12:34 am Post subject: |
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| This has been resolved now. My apology for the delay. | |
| Posted: Sat Feb 07, 2026 6:26 am Post subject: |
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| OK, I'll contact him independently, as I know my communications do get through. | |
| Posted: Sat Feb 07, 2026 5:35 am Post subject: |
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| As I indicated in the first post, I've done that twice now. When looking through my Sent email logs, it clearly states the Google E-Mail server accepted my mail. Maybe Mario needs to check the spam folder?
I never post in public forums unless it is the last option I see. Unfortunately this is the case here. |
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| Posted: Sat Feb 07, 2026 4:22 am Post subject: |
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| Please can you send the details direct to Mario, via email, at the support address provided on the Contact page.
The most important aspect is the Gixen id to which the payment applies. |
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| Posted: Sat Feb 07, 2026 4:16 am Post subject: |
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| If paying via PayPal, you can buy two units of chunks during checkout, which is what I did. I did check Settings, first thing, it shows I have 0 chunks available. I still paid $20, this transaction is also visible in my account, but nothing was credited.
I am sure this is a bug, can you please have a look? acct. itskenny0 txid 7NH73558T81843723 |
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| Posted: Wed Feb 04, 2026 4:24 am Post subject: |
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| I didn't know you could buy multiples of these.
You do realise that you have to enable a chunk on the Settings page before your account has any Mirror privileges applied ? |
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| Posted: Wed Feb 04, 2026 4:14 am Post subject: Purchased chunks not credited to account |
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| Hi!
I purchased mirror chunks (2 packs) a few weeks ago, and they were never credited to my account (itskenny0). I emailed support(at)gixen.com but I never received an answer. Could you please check? Thanks a lot! kenny |
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