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From what I can see, this appears to be about user comments, not item title.

But, I agree, more clarification would be helpful, as would better examples.

I'd recommend trying a different browser and/or computer.

If that does not resolve it, or isn't possible, please email Mario direct at the support address given on the [url=https://www.gixen.com/ma ...

It is possible that it has been fixed as a result of the ongoing fixes that Mario mentions towards the end of this thread:

https://www.gixen.com/forum/viewtopic.php?t=11082

However, any further ...

Is the error message always 'Session expired...', even if you select the Settings button as soon as you log in ?

What was the auction number and what was the status that Gixen gave the snipe after that auction had completed ?

Thanks for coming back to let us know that you managed to resolve this issue.

OK, you need to renew your authorisation on the Settings page.

There is more guidance on that here:

https://www.gixen.com/blog/ebay-third-party-authorizations/

On the snipes page what is in the status column for this snipe ?

Hi Dave,

Both auctions were won with snipe bids, and Gixen only ever reports that you won an auction if it first successfully managed to place a bid. So the balance of probabilities here is that Gi ...

I STILL cannot log in!

Have you also deleted the cookie as Mario recommended earlier in this thread ?

Have you also tried a different browser and/or a different computer ?

If so, the next thi ...

squarebottomtexas Should I cancel the program and set gixen up again?

No, don't do that, it's not guaranteed to resolve your issue anyway, particularly if you use the same browser and computer.
...

Forgotten and cannot retr please email me my old username that was fully paid up

You can get this outcome manually yourself, from:

https://www.gixen.com/main/register.php

That is by clicking ...

How can I avoid having the same thing happen?

As per Gixen now notifies users of expired authorizations both with a displayed warning message and also with an email.

However if you are also like ...

Yes, as Steve says, Gixen doesn't ever have access to your Ebay password, and hence never uses it.

However, if you change it on their site they also revoke the authorisation that Gixen has to place ...

I removed that link, because it has your credentials in it.

I'll send it to Mario, via email, so that he has it.

It might be an idea to now change your Gixen id password, as posting that on a pu ...

OK, well this isn't happening for all items, for all users, so since a few odd things have occurred since Mario upgraded the infrastructure of he web interface, so he's especially interested in sortin ...

It's most likely related to the upgrade to PHP 8 as currently under discussion on this thread:

https://www.gixen.com/forum/viewtopic.php?t=11077

since similar occurrences seem to have happened d ...

Oh, well that's new to me then.

Perhaps email Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]contact page (include your Gixen id), if it's something he ...

That's on Ebay I presume ?

If so, that's a question best asked on their user forum, rather than this one, or by contacting their Customer Support.

Your authorization is a different thing from your subscription.

You can update your authorisation using the second section of the Settings page.

There are more details to help you here:

https ...

Please send the .csv file to Mario at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page.

is not working

Can you be a bit more explicit about in what sense it isn't working ?

Which import are you referring to and are you receiving any error messages that you can quote ?

My guess is that the upgrade of the PHP infrastructure used by the site has forced the retirement of the legacy interface.

believe I fixed it.

Yes, I can confirm that you've fixed it, thanks Mario.

Yes, I agree, I get a blank snipes area when I try to add that one, and have to use the 'Refresh' button to get the display of the ones I've already scheduled back.

That one won't add at all, very ...

I'd recommend contacting Mario direct, via email, about that.

He can be contacted at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page.

It's possible t ...

Are you trying to import a list from your Ebay account ?

If so I recommend checking that your authorisation, administered from the second section on the Settings page, is still current.

In any ...

Presumably you mean a mobile App ?

If so which operating system is your mobile running ?

As Mario mentioned in the post before yours, in order for him to pursue this with Ebay, because it's on their side that the bids get rejected, he really needs some evidence that the Ebay site will acc ...

First check your spam folders in your email account to see if it's got blocked there.

If that doesn't lead to a solution please email Mario direct at the support address provided on the [url=https: ...

It is looking like a common factor in these reports might be Windows 7.

Well, I'm not certain there won't be some related issue, of course.

However, please note that Gixen does not use the same, web page based, interface that you do, to place your snipe. The permission ...

They have asked for a payment method on offers for a while now.

In that case all it means is that the payment is processed as soon as the seller accepts the offer.

There's no reason to presume i ...

Yes, Gixen only imports auctions, that can be sniped.

'Buy It Now' only items never get imported, because they are not items that can be sniped with a last minute bid.

Is there any more information on the Mirror tab ?

Presumably you had a larger offset on Mirror than on Main ?

It certainly looks like Gixen should have received an 'Outbid' response from Ebay.

Glad you got it sorted by logging yourself out of Ebay before using the process again.

Yes, generally you can't post links in this forum (without having a dedicated forum posting account). That is ...

ebay will not answer on external issues.
...
I cannot contact them for non ebay tools.

It is not a general Gixen issue. Certainly Mario can raise it with Ebay, when he has examples of accounts a ...

Have you tried contacting Ebay customer support, because, as noted, all restrictions are imposed by Ebay, not Gixen ?

The process should look like the images in this blog:

https://www.gixen.com/blog/ebay-third-party-authorizations/

and does involve logging into [url=https://www.ebay.com/]ebay.com before confirm ...

You never give your Ebay password to Gixen, the authorisation that you give for Gixen to bid on your behalf is done via Ebay.com.

It is therefore impossible for anyone to ever obtain your Ebay pass ...

I am also a UK resident,

Ebay accounts are global, you always re-authorise via ebay.com, it is not affected by your target setting and once authorised it does not matter what your target is it will ...

Have you investigated using .csv uploads, either via the Settings page here or via the Gixen Desktop Manager ?

Yes, you are right, Multi Win Groups are only functional for the first 10 Regular Groups.

It's the second section on the Settings page, entitled 'eBay authorization status:'

It has two links in it, the first to renew the authorisation the second to remove the authorization from Gixen.

Not sold.

As a status of a Gixen snipe, displayed on the Gixen web interface ? That's not one I've ever seen before.

If the reason given for the failure is the authorization, renew it anyway.

There can be other reasons why Ebay revokes the authorisation early, without informing Gixen.

What exactly was the sta ...

It is called 'eBay authorization status' the renewal process is described, with pictures, in this blog:

https://www.gixen.com/blog/ebay-third-party-authorizations/

Are you aware that Gixen credentials are entirely separate from Ebay ones ?

So, changing your Ebay password doesn't change anything with respect to your Gixen credentials, indeed for security it is ...

On Ebay the highest accepted bid always wins.

However, Ebay also has bid increment rules, whereby they will not accept any bid that is less than one bid increment more than the current auction pric ...

It would be useful if contributors to this thread could be a bit more specific about how many snipes they have scheduled and what updates they are performing because:

Too slow to perform any action ...

Yes you should be able to enable chunks from there.

If not, please email Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page with details of bo ...

You should have a reference to the Gixen id that it was applied to in the acknowledgement that you received.

However, you can also find all the Gixen usernames associated with an email address usin ...

I understand this request and the thinking behind it.

I would just like to point out that the implication of such a strategy is that you would never win such an item at the starting price, because ...

In that case it's probably best to email Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page.

Please include your Gixen id and a short explana ...

Ebay automatically revokes authorisations older than 18 months, or when you change any credentials on their site.

You can renew it using the second section of the Settings page after logging in her ...

You'll find the payment options at the top of the Settings page.

You get there by logging in here and then pressing the 'SETTINGS' button below the standard options but above the MAIN and MIRROR ta ...

You can discover all the Gixen usernames associated with an email address using [url=https://www.gixen.com/forgotusername.php]this form

You can get a reset password message sent using [url=https:// ...

Most often that's due to not having an active Mirror subscription (which, as one of its advantages, removes the default adverts in the logged in areas), but also having an active ad/google blocker, wh ...

Yes, your issue will be down to the auctions all ending simultaneously. The advice that there should be a a 2-minute gap still stands.

Please can you provide a link to:

a more recent update sta ...

For issues with subscriptions and payments please contact Mario direct via email at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page.

Please always inclu ...

Please don't try to goad, or escalate arguments.

Constructive criticism is fine, and also suggestions in the [url=https://www.gixen.com/forum/viewforum.php?f=3]relevant area.

Insulting other use ...

Hmm,

That's certainly a puzzle, using exactly the same piece of software on different devices and one working the other not.

I think if it were me I'd keep looking for another difference between ...

OK, so first please read [url=https://www.gixen.com/forum/viewtopic.php?t=9688]this thread regarding Gixens' handling of bids above the Buy It Now price.

A seller can choose a reserve amount at the ...

Ah, I see, yes that is helpful, perhaps Mario can now investigate if there are differences in the implementation of these.

I imagine that it's always performed server side, but I can also believe t ...

For devices running the Windows operating system there is the [url=https://www.gixen.com/forum/viewtopic.php?t=8703]Gixen Desktop Manager.

Had you done anything with respect to your credentials on Ebay ? e.g update password or userneme.

If so that will generally get the authorisation revoked by them, and Gixen does not receive notific ...

How many snipes are you likely to have scheduled at any one time ?

There is a .csv file upload tool, but it shouldn't be abused, so any more than several hundred and you might want to seek the perm ...

To cancel any automated payment you need to log into the Paypal account where that is set up, find the payment there and delete it.

What issue are you having with renewing your authorisation using ...

There used to be a problem with importing things that you'd already placed a bid on, is that ever the case with any of these ?

Also have you noticed any pattern to what is not imported ?

For ins ...

It shouldn't take an hour to remove 300 snipes, though I can imagine it would if you deleted them one by one.

Are you aware that many snipes can be deleted at once, using the web interface, by firs ...

Yes, I understand you are trying to re-authoorise using the second section on the Settings page.

I'm trying to find out where in that process is it failing for you ?

Authorisation can be revoked ...

Can you give more details as to exactly when in the process this is happening ?

Is it as soon as you are directed towards Ebay, while you are being sent back to Gixen, or at some other point in the ...

I have only seen the one report recently:

https://www.gixen.com/forum/viewtopic.php?t=11002

which looks like a temporary Domain Name Server issue, only regarding affecting the web interface, not ...

For that it's probably best to email Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page. He's more likely to pick that up quickly.

Please alw ...

Are you using the desktop web browser interface ?

On that the Group number is displayed on the left hand side in the 'eBay Item Number' column, below the auction number, in the same field as the of ...

The only way to do that, at the moment, would be to upload a .csv file with all the snipes in it that had the amount field populated the same. That feature is available in the Tools menu.

I would t ...

Yes, there is also a 'PURGE OLD' button at the top of the page which deletes all the snipes for which the auctions have now ended.

If you do want to select certain ones, you can also the use the re ...

Or you could ask the seller directly what restrictions they put on their auctions that would cause bids to be rejected.

I'd recommend the use of the 'REFRESH' button to be able to check that your snipe is set up as intended.

Use of browser 'Back' and 'Forward' buttons is less likely to achieve the desired results.

Does the offset refer to the bid amount?... Is the offset different from the bid amount?

The offset is the amount of time, in seconds, before the auction end that the bid is to be placed on Ebay.
...

This:

there is no priority by input order

So the outcome is random in your scenario, if they both have the same offset.

If they have different offsets the one with the larger one will win bec ...

When you say:

not refreshing auction data

what do you mean exactly, the time to the finish, or just the price?... because the price is only updated periodically, not in real time. That is the ma ...

All the options are available at the top of the Settings page.

Although about a different subject, this blog post has images of how to get there:

https://www.gixen.com/blog/ebay-third-party-auth ...

N.B. Gixen does not use the website interface to submit your bids.

That is why it just needs your permission to place bids, not your password.

I agree that is very odd.

What is the id of the Gixen account that you used to set up this snipe ? Is it 'Sevenpillardeals' ?

Do you have a mirror subscription?, Both of those bids are registere ...

Yes, clearly making an excuse as to why they told you the wrong figure for the reserve.

A seller is not required to tell you what the reserve is if you ask them... and are quite at liberty to refus ...

With all due respect...,I would have had to pay that $600

No, as I said:

the most that you will ever have to pay is the higher of the reserve amount and one bid increment more than the next hig ...

Well, yes, that is the problem with lying about things like that... you get found out... and now that seller has a buyer that does not trust them.

That is not a great start for a transaction where ...

I contacted the ebay seller and asked what will be an accepted reserve offer for this item. The seller told me a price under what the buy it now price is. they start the bid at a very low price but sa ...

I haven't seen any announcement of any option, other than Paypal, to send money to Gixen being made available yet.

So where is it that you are trying to enter these details that are being rejected ...

Hmm, 140 is quite a lot, is that more than you've ever had before for display in the Android App ?

In any case I'd concentrate your efforts on ensuring that the App is connected to your Gixen accou ...

It will be as a result of Gixen trying to place the bid for you and receiving that response from the Ebay software, so it must be a restriction on the Ebay side.

Generally it's because a transactio ...

The most likely explanation is having more than one Gixen id.

You can check if you have more than one account registered for a given email address using [url=https://www.gixen.com/forgotusername.p ...

Here are some links to some recent topics that cover this area:

https://www.gixen.com/forum/viewtopic.php?t=10958
https://www.gixen.com/forum/viewtopic.php?t=10882
https://www.gixen.com/forum/vie ...

how an existing traditional snipe would benefit from an additional bid placed 1 second before auction end, since both bids are for the same amount?

You've missed an important aspect here, as have a ...

385708803319 will not

That's because it's a BUY IT NOW only item, not an auction.

Since you can't bid on those you can't snipe them, so Gixen does not import them.

Yes, so long as you want to win them all, Gixen can handle many items even if they are ending in the same second.

What you can not do (when they are ending so close to each other) is have the biddi ...

It's possible that you were not logged into Ebay when you last looked, or logged in but to a different Ebay account, that would also account for what you were seeing there.

Anyway, thank you for co ...

OK, so since you say you edited the snipe before it ended the record in your history is most likely related to an earlier state of the snipe, before you edited it.

So, the most significant status i ...

In the title of the thread you say that 'Gixen says I won' but then you say in the body of your post 'word "ENDED" appearing on the line item in the status line in my history page'.

What ...

OK, please contact Mario direct via email at the support address, given on the [url=https://www.gixen.com/main/contact.php]Contact page and I'm sure he will be happy to look into it and either justify ...

Is it actually preventing you adding snipes or is it just warning you that your subscription will run out in less than 10 days time ?

If they are coming from Ebay, it sounds like you will need to contact them about it as it isn't something that Gixen specifically triggers.

Sounds like something you need to sort out with Ebay.

Try logging in normally to ebay.com and see if they still asking you to update your credentials and, if so, that's the only way to go.

No worries, we do get a lot of repetition here, but it's a bit of a challenge to try to answer them in a unique way each time.

It's hard to know what to search for to get the answer too, so the mor ...

What you are talking about is an Ebay function, not a Gixen one, much like the whole automatic bidding system on Ebay.

So, what happens in this case is Gixen places the bid, however Ebay does not r ...

Thanks for coming back and letting us know how you resolved the issue.

I'd recommend renewing your authorisation, just in case that's the issue.

Are there items that are getting imported from your watch list, in which case can you also provide an example for compariso ...

The authorisation that you gave Gixen to submit bids for you on Ebay has either expired or been revoked ob Ebay, they expire this after a maximum of 18 months or whenever you change credentials (like ...

Well, you've not got it quite right.

On Ebay the highest accepted bid always wins, no matter when that bid was placed.

So sniping will never win against earlier, higher, bids. In fact there's ev ...

Hi Bob,

That feature is part of the browser plug-in, support for which is provided via this thread:

https://www.gixen.com/forum/viewtopic.php?t=8659

It's not an issue related to your Authoriz ...

Some people have had success with running this under windows emulation software like Wine.

Please email Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page.

Include your Gixen id and an explanation of the issue and/or a link to this t ...

Ebay definitely does not block any bids that are submitted before the end of the auction.

Actually all Ebay servers are located in the USA, no matter which domain you use locally. As a result no do ...

I've not seen any complaints, at all, about bid scheduling being off here.

I've also not seen any complaints about bids not reaching Ebay servers in time either.

Personally, I don't use short of ...

are you saying that my bid should not have been $435 but that $529.19 was correct?

Yes, of course I am, (except that it was $529.91), and that's exactly what Ebay tell you to do (and you even quot ...

Of course Ebay has used increments, that's why the winner of the auctions only has to pay at most one bid increment more than your bids.

All of this is explained in the blog that I gave you the URL ...

privacy hardened via Librewolf settings to curtail Facebook and Google tracking,

I wonder if actually it is this that is causing the page not to fully load.

I get a greyed out look in Firefox ...

So actually the auction price jumped from $425 to $539.91 when your bid was placed.

Why? Isn't it supposed to go up in increments of $10?

I don't know where that idea comes from... bid increment ...

7:59:52am is 5 seconds before 7:59:57am.

So actually the auction price jumped from $425 to $539.91 when your bid was placed. Yours was the last bid of the auction and it resulted in the winner havi ...

I think it would be most useful for you to first read this blog:

https://www.gixen.com/blog/how-does-ebay-bidding-work/

On item 204366859202 your bid of US $529.91 was outbid by one that was pla ...

Yes, sorry, you did have that in your first post and I overlooked it.

So, since you've used the service for 5 years, has it always looked like this for you, or did it change at some point during th ...

It sounds like you have subscribed multiple times for the same account, Mario can sort that out for you if you email the details direct to him at the support address given on the [url=https://www.gixe ...

Please send Mario an email, from the email account that you used to set up the account in the first place, and include your Gixen id with a short explanation of the issue.

He can be contacted at th ...

Yes, that's a great deal less contrast than I have.

Which browser are you using ?

Screenshots can be uploaded to an image hosting site and the URL (without the 'http') can be posted here, I'm happy to enable those that are relevant to sniping and Gixen.

Alternatively they can be ...

You don't get any credits for using the free service, you are however always limited to 4 successful snipes in a rolling calendar month.

You can view he status of any Mirror subscription that you d ...

The easiest way is to have an Ebay account that has a shipping address in the country that the auction is listed in.

You might find more help available on the Ebay forums since this is a block that ...

Yes, the website is not required to be accessible for existing snipes to be executed from the servers.

Which leads to the question as to how to cancel a snipe if the website is not accessible which ...

I think that sometimes happens when ISPs update their Domain Name Servers, and it takes up top half an hour for it to propagate throughout their network, even though the service running on an affected ...

What status did Gixen give your snipe after the auction had completed ?

Yes, I'm sure that having a valid authorisation and having two step verification enabled on Ebay will allow snipes to be placed by Gixen.

HOWEVER, changing the status of your Ebay account from not ...

Yes, the limits on the number of snipes that you can schedule are removed with an active Mirror subscription.

OK, I see you say 'The "show ads" toggle is switched off.' .. Just to see if there's some misinterpretation of that going on, have you tried switching it on and then off again ?

How long has your subscription left to run ?

Have they been suppressed until now and just started appearing, or have you just renewed your subscription and they've not been suppressed as they shoul ...

OK, so please can you provide Mario with your Ebay id (via email if you wish, to the address given on the [url=https://www.gixen.com/main/contact.php]Contact page), because, as I said, this is unique ...

No one has been accused of lying, I simply asked you to check that you were logged in to Ebay with the same id as you authorised Gixen to bid on.

In order to combat spam on this forum, only registe ...

For Gixen to report that you 'Won' it would first have to receive notification back from Ebay that a bid was successfully placed.

So finding that there's not even a bid been placed would be a first ...

My view on this has always been that if you're disappointed that you're not winning these auctions then you're not setting your snipes at the true maximum that you are happy to pay.

My advice has a ...

It's been requested before:

https://www.gixen.com/forum/viewtopic.php?t=10770

https://www.gixen.com/forum/viewtopic.php?t=10715

and (as per the second link) acknowledged as on the 'To Do' lis ...

Well if it's changed, it will be on the Ebay side, not the Gixen implementation.

Maybe raise it in their discussion area and see if that wider audience has any ideas and if you get some it would be ...

I think [url=https://www.gixen.com/forum/viewtopic.php?t=10728l]this is the last time this was raised.

It's always been wrong, (I complained about it when it was first introduced), it is acknowledg ...

Before you go, can you, at least, explain what happened ?

What was the auction number and what was the final status of the auction that Gixen provided ?

Not necessarily a block on any progress but:

There will be a one minute extension to the sale if a bid is placed less than one minute before the end of the auction.

It is an indication that they ...

Ah, in the Desktop Application.

What is the result if you log in to the website using your Gixen credentials above, and then import using the 'IMPORT WL' button ?

Have you had the Desktop Manage ...

This is configured via the 'Notification' section of the Settings page,

Although related to renewing your authorisation this blog:

https://www.gixen.com/blog/ebay-third-party-authorizations/

...

Have you tried again and if so is this failure persistent ?

It might just be a temporary 'hand shake' failure between the specific Gixen and Ebay servers that were involved in this communication.

For a definitive answer you are probably best asking Ebay themselves since it will be their software that has rejected your bid, not anything Gixen has implemented. Gixen just reflects the response th ...

I don't see an obvious way to report to eBay?

For a (potential) bidder that would be their Customer Support.

I guess it might be preferable for the seller to report it via Ebay Seller Support, ...

Item: 145034326009

If you look in the [url=https://www.ebay.com/bfl/viewbids/145034326009?item=145034326009&rt=nc&_trksid=p2047675.l2565]bids page at the bottom, you can see that a bid ...

Mario can be contacted directly via the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page.

N.B. The credentials that you use for Ebay are entirely separate from ...

Don't Ebay run Tradera, separately, as a marketplace for Swedish customers ?

EDIT: actually they divested it to Paypal, didn't they ?

https://www.gixen.com/forum/viewtopic.php?t=5291

Does Eba ...

The bid increment is ÂGBP 5.00 once the auction price reaches ÂGBP 150.00.

See:

https://www.gixen.com/blog/ebay-bid-increments/

It's also covered on the [url=https://www.gixen.com/main/faq. ...

Excel has the capability to save in .csv format so it can be used, it's just not so easy to use all it's features when you need to save in that format.

I don't think that procedure exists on the German site, and in any case Gixen is registered with the US one for this purpose, so everything has to be authorised via the US site.

Since Ebay accounts ...

As per my answer [url=https://www.gixen.com/forum/viewtopic.php?t=10913]on this recent thread;

Yes, a Gixen Mirror subscription offers the ability to schedule an unlimited number of snipes for the ...

Gixen doesn't, but Ebay may well do, so you are best off asking them to lift that restriction.

Unfortunately resolution is based on Ebay fixing this, so it's not under Mario's control.

In the mean time you can manually search and you can still manually add snipes.

What target do you have set ?, The default is to place bids on the US .com site, however you can change that on the Settings page.

That said, I've never before heard of where the bid is placed havi ...

Just because one or two people don't like the way it works doesn't mean that everyone shares the same view Wink

Absolutely, and the functionality that I would use, and others have described, was nev ...

Since it would probably be regarded as currency there might be money laundering regulations that Ebay has to comply with (over a certain value).

Do you know if Ebay has ever verified your address, ...

Is it your subscription (first section of the Settings page) or your authorisation (second section of the Settings page) that it is warning you about ?

These are very different things:

https://w ...

No, an active Mirror subscription entitles you to unlimited snipes for the whole period that it covers.

384860877434 or 234878737543

Those two are 'Buy It Now's, so wouldn't get imported even if there wasn't an issue with Ebays' software.

a way to export my current snips to a CSV

That's in the Export/download section nearly at the end of the the Settings page, operable if you have an active Mirror subscription.

Maybe they changed something

If they did, they haven't done so for everyone, yet, because as Mario has said, only a small percentage of Gixen users are affected, so far.

Ironically, had it chang ...

I'm sure Mario will fix it for everyone, once he knows what the issue is.

For that he needs to know what Ebay have changed; So he either needs them to inform him or to have examples that he can use ...

It shouldn't be necessary to miss any auctions as a result of this.

Snipes can always be entered manually by cutting and pasting the auction id from the Ebay site, entering your snipe amount and th ...

OK, so we're touching on a different question here:

Q: When I'm the under bidder, how much more is the winner going to have to pay ?

A: No more than one bid increment more than your bid, that's ...

Anyone can schedule a bid of any amount to be placed at any time.

The winner of an Ebay auction is always the highest accepted bid.

The winning bid of $88 22 was placed about an hour and a half ...

Mario is likely to pick this up more quickly if you email him the list of items that don't import from your list, as he requested.

The email address is the one for support provided on the [url=http ...

Does using [url=https://www.gixen.com/forgotusername.php]this form provide any indication that you may have more than one Gixen account ?

Mario will need to look at the details to see if it's something likely to happen again.

The best and quickest way to gain his attention is via email to the support address given on the [url=https:/ ...

As per [url=https://www.gixen.com/forum/viewtopic.php?t=10905]this recent thread, Mario is requesting more examples so that he can investigate this further and have a better chance of tracking down wh ...

Yes, this is simple to correct, all you need to do is re-authorise the Ebay account that you use in the second section of the Settings page:

https://www.gixen.com/blog/ebay-third-party-authorizatio ...

Mario has been working on this today, and is asking for examples to be emailed to him on [url=https://www.gixen.com/forum/viewtopic.php?t=10900]this thread.

The best email is the one for support gi ...

This was the position a few months back:

https://www.gixen.com/forum/viewtopic.php?t=10790

and this the most recent response:

https://www.gixen.com/forum/viewtopic.php?t=10899

the one listed on ebay AU?

This is a long standing defect with the Gixen display.

Yes, that would be too late.

The process of submitting a snipe takes much longer than people imagine, and starts up to couple of minutes before the auction end. Everything must be in p-lace by then ...

Is this using the web interface via a browser, and if so which one are you using ?

Does the browser have a 'zoom' function for the pages ?... If so have you tried resizing the page in your browser ...

From your description of being able to bid manually, direct in the Ebay site, but also having your snipe bids blocked with this message, this does sound like something has changed, most likely on the ...

Use the same method as if you had forgotten it:

https://www.gixen.com/forgotpassword.php

Yes, it's a rolling month, so you have to wait for one of your winning snipes to be a month old before you can enter a new one.

I'd suggest using Ebay to keep tabs on them, if it were me I'd add th ...

I've had them the same for over 10 years, I can assure you, that's not the issue.

What you experienced is coincidence not consequence.

To me that sounds like an Ebay issue, just being slow to update you.

I presume you mean the offset times ? They just change the number of seconds before the auction when the bid is placed. They are ...

bid limit can change.

In my view that's not a good idea, based on a single auction... but we are getting off the subject and into what prior research is necessary and the philosophy of sniping in g ...

Yes, someone else posted about it, in passing, here:

https://www.gixen.com/forum/viewtopic.php?t=10889

I see that it's the auction price that is affected, not the snipe amount, I'm sorry I misun ...

OK, so it's (just) a display issue in the Desktop Manager then, the underlying data is not being updated.

So your bids are still being processed correctly by the sniping software ?

Are the snipe amounts that you set still correctly displayed on the web interface ?

Is it the latest version available [url=https://www.gixen.com/forum/viewtopic.php?t=10855]here that you are using ?

This is not a function that Gixen provides.

It is your browser that is responsible for this feature, the one I use (Firefox) has nit changed in this respect.

So, this is an issue that you should ...

That is deliberate and by design so that anyone can participate here, even if they can't log in, or those that have not even registered for a Gixen id yet.

It is already in ending soonest order on the snipes web page, are you viewing it in another place else ?.

What territory is your shipping address located in and what is your 'Target' location for bidding in the 4th, Ebay target site, section of the Settings page ?

If those are a match for where you man ...

It's certainly possible for you to sign up multiple times for Paypal recurring payments; but generally not necessary if you have a single Gixen account.

You will also find any active recurring subs ...

Did none of these recent threads help:

https://www.gixen.com/forum/viewtopic.php?t=10884

https://www.gixen.com/forum/viewtopic.php?t=10820

https://www.gixen.com/forum/viewtopic.php?t=10862
...

At the bottom of the snipes page, with more information at the top of the Settings page.

Did you check the second section on the 'Settings' page that this refers to and nit the first ?

This is a completely different thing from your paid subscription, but Ebay expires it every 18 months ...

Ah, sorry... obviously not keeping up with the times here.

There are no monthly payments on Gixen, the most frequent recurring payment is yearly.

All payments to Gixen are also currently processed by Paypal, so if you've not got a Paypal account you can no ...