Author |
Message |
Topic: unable to bid eBay item number:185918812206 |
Cupid
Replies: 1
Views: 48
|
Forum: Support Posted: Sun Jun 04, 2023 4:15 am Subject: unable to bid eBay item number:185918812206 |
The easiest way is to have an Ebay account that has a shipping address in the country that the auction is listed in.
You might find more help available on the Ebay forums since this is a block that ... |
Topic: Uptime |
Cupid
Replies: 3
Views: 109
|
Forum: Support Posted: Sat Jun 03, 2023 3:28 am Subject: Uptime |
Yes, the website is not required to be accessible for existing snipes to be executed from the servers.
Which leads to the question as to how to cancel a snipe if the website is not accessible which ... |
Topic: Uptime |
Cupid
Replies: 3
Views: 109
|
Forum: Support Posted: Fri Jun 02, 2023 3:15 am Subject: Uptime |
I think that sometimes happens when ISPs update their Domain Name Servers, and it takes up top half an hour for it to propagate throughout their network, even though the service running on an affected ... |
Topic: Failure |
Cupid
Replies: 2
Views: 142
|
Forum: Support Posted: Mon May 29, 2023 11:49 am Subject: Failure |
What status did Gixen give your snipe after the auction had completed ? |
Topic: \"Set up 2 step verification\" |
Cupid
Replies: 3
Views: 1374
|
Forum: Support Posted: Fri May 26, 2023 4:11 am Subject: \"Set up 2 step verification\" |
Yes, I'm sure that having a valid authorisation and having two step verification enabled on Ebay will allow snipes to be placed by Gixen.
HOWEVER, changing the status of your Ebay account from not ... |
Topic: Unlimited snipes? |
Cupid
Replies: 1
Views: 138
|
Forum: Support Posted: Sat May 20, 2023 3:12 am Subject: Unlimited snipes? |
Yes, the limits on the number of snipes that you can schedule are removed with an active Mirror subscription. |
Topic: pop-up ads despite paid subscription |
Cupid
Replies: 5
Views: 361
|
Forum: Support Posted: Thu May 18, 2023 4:29 am Subject: pop-up ads despite paid subscription |
OK, I see you say 'The "show ads" toggle is switched off.' .. Just to see if there's some misinterpretation of that going on, have you tried switching it on and then off again ? |
Topic: pop-up ads despite paid subscription |
Cupid
Replies: 5
Views: 361
|
Forum: Support Posted: Tue May 16, 2023 6:46 am Subject: pop-up ads despite paid subscription |
How long has your subscription left to run ?
Have they been suppressed until now and just started appearing, or have you just renewed your subscription and they've not been suppressed as they shoul ... |
Topic: Given Failures Now Commonplace ....... |
Cupid
Replies: 7
Views: 341
|
Forum: Support Posted: Mon May 15, 2023 9:36 am Subject: Given Failures Now Commonplace ....... |
OK, so please can you provide Mario with your Ebay id (via email if you wish, to the address given on the [url=https://www.gixen.com/main/contact.php]Contact page), because, as I said, this is unique ... |
Topic: Given Failures Now Commonplace ....... |
Cupid
Replies: 7
Views: 341
|
Forum: Support Posted: Mon May 15, 2023 9:18 am Subject: Given Failures Now Commonplace ....... |
No one has been accused of lying, I simply asked you to check that you were logged in to Ebay with the same id as you authorised Gixen to bid on.
In order to combat spam on this forum, only registe ... |
Topic: Given Failures Now Commonplace ....... |
Cupid
Replies: 7
Views: 341
|
Forum: Support Posted: Mon May 15, 2023 8:27 am Subject: Given Failures Now Commonplace ....... |
For Gixen to report that you 'Won' it would first have to receive notification back from Ebay that a bid was successfully placed.
So finding that there's not even a bid been placed would be a first ... |
Topic: Auto-Add to Bids that Do Not Meet Minimum Bid Requirements |
Cupid
Replies: 1
Views: 163
|
Forum: Suggestions and Ideas Posted: Thu May 11, 2023 2:09 pm Subject: Auto-Add to Bids that Do Not Meet Minimum Bid Requirements |
My view on this has always been that if you're disappointed that you're not winning these auctions then you're not setting your snipes at the true maximum that you are happy to pay.
My advice has a ... |
Topic: Download old snipes |
Cupid
Replies: 1
Views: 304
|
Forum: Support Posted: Thu May 04, 2023 4:14 am Subject: Download old snipes |
It's been requested before:
https://www.gixen.com/forum/viewtopic.php?t=10770
https://www.gixen.com/forum/viewtopic.php?t=10715
and (as per the second link) acknowledged as on the 'To Do' lis ... |
Topic: Bid rejected because seller mentioned 'may not mail to Aus |
Cupid
Replies: 1
Views: 246
|
Forum: Support Posted: Thu May 04, 2023 4:05 am Subject: Bid rejected because seller mentioned 'may not mail to Aus |
Well if it's changed, it will be on the Ebay side, not the Gixen implementation.
Maybe raise it in their discussion area and see if that wider audience has any ideas and if you get some it would be ... |
Topic: Displaying wrong S&H |
Cupid
Replies: 1
Views: 252
|
Forum: Support Posted: Thu May 04, 2023 3:57 am Subject: Displaying wrong S&H |
I think [url=https://www.gixen.com/forum/viewtopic.php?t=10728l]this is the last time this was raised.
It's always been wrong, (I complained about it when it was first introduced), it is acknowledg ... |
Topic: Snipe didn't works thanks a lot for nothing |
Cupid
Replies: 1
Views: 453
|
Forum: Support Posted: Tue Apr 25, 2023 2:04 pm Subject: Snipe didn't works thanks a lot for nothing |
Before you go, can you, at least, explain what happened ?
What was the auction number and what was the final status of the auction that Gixen provided ? |
Topic: Delcampe? |
Cupid
Replies: 6
Views: 5912
|
Forum: Support Posted: Sat Apr 22, 2023 1:39 pm Subject: Delcampe? |
Not necessarily a block on any progress but:
There will be a one minute extension to the sale if a bid is placed less than one minute before the end of the auction.
It is an indication that they ... |
Topic: Error sending data (12030) The connection with the server w |
Cupid
Replies: 5
Views: 571
|
Forum: Support Posted: Fri Apr 21, 2023 2:18 pm Subject: Error sending data (12030) The connection with the server w |
Ah, in the Desktop Application.
What is the result if you log in to the website using your Gixen credentials above, and then import using the 'IMPORT WL' button ?
Have you had the Desktop Manage ... |
Topic: Low snipe notices |
Cupid
Replies: 3
Views: 468
|
Forum: Support Posted: Fri Apr 21, 2023 12:27 pm Subject: Low snipe notices |
This is configured via the 'Notification' section of the Settings page,
Although related to renewing your authorisation this blog:
https://www.gixen.com/blog/ebay-third-party-authorizations/
... |
Topic: Error sending data (12030) The connection with the server w |
Cupid
Replies: 5
Views: 571
|
Forum: Support Posted: Fri Apr 21, 2023 8:28 am Subject: Error sending data (12030) The connection with the server w |
Have you tried again and if so is this failure persistent ?
It might just be a temporary 'hand shake' failure between the specific Gixen and Ebay servers that were involved in this communication. |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 2
Views: 385
|
Forum: Support Posted: Fri Apr 21, 2023 5:30 am Subject: You are not eligible to bid on this item. |
For a definitive answer you are probably best asking Ebay themselves since it will be their software that has rejected your bid, not anything Gixen has implemented. Gixen just reflects the response th ... |
Topic: Bid Under Asking Price |
Cupid
Replies: 5
Views: 916
|
Forum: Support Posted: Tue Apr 18, 2023 2:35 pm Subject: Bid Under Asking Price |
I don't see an obvious way to report to eBay?
For a (potential) bidder that would be their Customer Support.
I guess it might be preferable for the seller to report it via Ebay Seller Support, ... |
Topic: Bid Under Asking Price |
Cupid
Replies: 5
Views: 916
|
Forum: Support Posted: Tue Apr 18, 2023 1:38 pm Subject: Bid Under Asking Price |
Item: 145034326009
If you look in the [url=https://www.ebay.com/bfl/viewbids/145034326009?item=145034326009&rt=nc&_trksid=p2047675.l2565]bids page at the bottom, you can see that a bid ... |
Topic: Can’t log in |
Cupid
Replies: 2
Views: 463
|
Forum: Support Posted: Sun Apr 16, 2023 4:36 am Subject: Can’t log in |
Mario can be contacted directly via the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page.
N.B. The credentials that you use for Ebay are entirely separate from ... |
Topic: Add country |
Cupid
Replies: 1
Views: 444
|
Forum: Suggestions and Ideas Posted: Sun Apr 16, 2023 4:23 am Subject: Add country |
Don't Ebay run Tradera, separately, as a marketplace for Swedish customers ?
EDIT: actually they divested it to Paypal, didn't they ?
https://www.gixen.com/forum/viewtopic.php?t=5291
Does Eba ... |
Topic: Bid Under Asking Price |
Cupid
Replies: 5
Views: 916
|
Forum: Support Posted: Sun Apr 09, 2023 5:12 am Subject: Bid Under Asking Price |
The bid increment is ÂGBP 5.00 once the auction price reaches ÂGBP 150.00.
See:
https://www.gixen.com/blog/ebay-bid-increments/
It's also covered on the [url=https://www.gixen.com/main/faq. ... |
Topic: Upload files |
Cupid
Replies: 2
Views: 535
|
Forum: Support Posted: Fri Apr 07, 2023 12:57 pm Subject: Upload files |
Excel has the capability to save in .csv format so it can be used, it's just not so easy to use all it's features when you need to save in that format. |
Topic: \"Re-authorize Gixen\" oauth link should use my l |
Cupid
Replies: 2
Views: 612
|
Forum: Support Posted: Thu Apr 06, 2023 2:38 am Subject: \"Re-authorize Gixen\" oauth link should use my l |
I don't think that procedure exists on the German site, and in any case Gixen is registered with the US one for this purpose, so everything has to be authorised via the US site.
Since Ebay accounts ... |
Topic: New, Questions on Gixen Mirror |
Cupid
Replies: 1
Views: 450
|
Forum: Suggestions and Ideas Posted: Tue Apr 04, 2023 5:28 am Subject: New, Questions on Gixen Mirror |
As per my answer [url=https://www.gixen.com/forum/viewtopic.php?t=10913]on this recent thread;
Yes, a Gixen Mirror subscription offers the ability to schedule an unlimited number of snipes for the ... |
Topic: Maximum Snipe Limit? |
Cupid
Replies: 2
Views: 509
|
Forum: Support Posted: Mon Apr 03, 2023 4:38 am Subject: Maximum Snipe Limit? |
Gixen doesn't, but Ebay may well do, so you are best off asking them to lift that restriction. |
Topic: Gixen App - adding from Ebay Watchlist |
Cupid
Replies: 7
Views: 1046
|
Forum: Support Posted: Sun Apr 02, 2023 5:00 am Subject: Gixen App - adding from Ebay Watchlist |
Unfortunately resolution is based on Ebay fixing this, so it's not under Mario's control.
In the mean time you can manually search and you can still manually add snipes. |
Topic: Fee to be paid for foreign purchase, item 185825801781 |
Cupid
Replies: 1
Views: 424
|
Forum: Support Posted: Sun Apr 02, 2023 4:03 am Subject: Fee to be paid for foreign purchase, item 185825801781 |
What target do you have set ?, The default is to place bids on the US .com site, however you can change that on the Settings page.
That said, I've never before heard of where the bid is placed havi ... |
Topic: Contingency Groups |
Cupid
Replies: 18
Views: 24954
|
Forum: Support Posted: Sat Apr 01, 2023 1:00 pm Subject: Contingency Groups |
Just because one or two people don't like the way it works doesn't mean that everyone shares the same view
Absolutely, and the functionality that I would use, and others have described, was nev ... |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 13
Views: 9909
|
Forum: Support Posted: Wed Mar 29, 2023 11:02 am Subject: You are not eligible to bid on this item. |
Since it would probably be regarded as currency there might be money laundering regulations that Ebay has to comply with (over a certain value).
Do you know if Ebay has ever verified your address, ... |
Topic: Note on Gixen I am out of date go to Gixen settings |
Cupid
Replies: 1
Views: 409
|
Forum: Support Posted: Wed Mar 29, 2023 10:43 am Subject: Note on Gixen I am out of date go to Gixen settings |
Is it your subscription (first section of the Settings page) or your authorisation (second section of the Settings page) that it is warning you about ?
These are very different things:
https://w ... |
Topic: Mirror subscription |
Cupid
Replies: 1
Views: 447
|
Forum: Support Posted: Wed Mar 29, 2023 3:21 am Subject: Mirror subscription |
No, an active Mirror subscription entitles you to unlimited snipes for the whole period that it covers. |
Topic: NOT WORKING |
Cupid
Replies: 2
Views: 469
|
Forum: Support Posted: Wed Mar 29, 2023 3:16 am Subject: Re: NOT WORKING |
384860877434 or 234878737543
Those two are 'Buy It Now's, so wouldn't get imported even if there wasn't an issue with Ebays' software. |
Topic: Bulk editing |
Cupid
Replies: 8
Views: 9738
|
Forum: Suggestions and Ideas Posted: Wed Mar 29, 2023 3:07 am Subject: Bulk editing |
a way to export my current snips to a CSV
That's in the Export/download section nearly at the end of the the Settings page, operable if you have an active Mirror subscription. |
Topic: Some ending soon Watched auction items are not uploading |
Cupid
Replies: 10
Views: 1442
|
Forum: Support Posted: Tue Mar 28, 2023 3:42 am Subject: Re: Watch list not importing |
Maybe they changed something
If they did, they haven't done so for everyone, yet, because as Mario has said, only a small percentage of Gixen users are affected, so far.
Ironically, had it chang ... |
Topic: \"No items imported\" when there are new items in |
Cupid
Replies: 19
Views: 2483
|
Forum: Support Posted: Mon Mar 27, 2023 3:16 am Subject: \"No items imported\" when there are new items in |
I'm sure Mario will fix it for everyone, once he knows what the issue is.
For that he needs to know what Ebay have changed; So he either needs them to inform him or to have examples that he can use ... |
Topic: \"No items imported\" when there are new items in |
Cupid
Replies: 19
Views: 2483
|
Forum: Support Posted: Sat Mar 25, 2023 9:41 am Subject: \"No items imported\" when there are new items in |
It shouldn't be necessary to miss any auctions as a result of this.
Snipes can always be entered manually by cutting and pasting the auction id from the Ebay site, entering your snipe amount and th ... |
Topic: Isn't 6 second of offset too much? |
Cupid
Replies: 7
Views: 1491
|
Forum: Support Posted: Sat Mar 25, 2023 9:35 am Subject: Isn't 6 second of offset too much? |
OK, so we're touching on a different question here:
Q: When I'm the under bidder, how much more is the winner going to have to pay ?
A: No more than one bid increment more than your bid, that's ... |
Topic: Isn't 6 second of offset too much? |
Cupid
Replies: 7
Views: 1491
|
Forum: Support Posted: Thu Mar 23, 2023 10:22 am Subject: Isn't 6 second of offset too much? |
Anyone can schedule a bid of any amount to be placed at any time.
The winner of an Ebay auction is always the highest accepted bid.
The winning bid of $88 22 was placed about an hour and a half ... |
Topic: \"No items imported\" when there are new items in |
Cupid
Replies: 19
Views: 2483
|
Forum: Support Posted: Wed Mar 22, 2023 3:57 pm Subject: \"No items imported\" when there are new items in |
Mario is likely to pick this up more quickly if you email him the list of items that don't import from your list, as he requested.
The email address is the one for support provided on the [url=http ... |
Topic: Mirror expired |
Cupid
Replies: 2
Views: 729
|
Forum: Support Posted: Tue Mar 21, 2023 5:16 am Subject: Mirror expired |
Does using [url=https://www.gixen.com/forgotusername.php]this form provide any indication that you may have more than one Gixen account ? |
Topic: Bid not executed unknown error(3) |
Cupid
Replies: 1
Views: 419
|
Forum: Support Posted: Mon Mar 20, 2023 5:30 am Subject: Bid not executed unknown error(3) |
Mario will need to look at the details to see if it's something likely to happen again.
The best and quickest way to gain his attention is via email to the support address given on the [url=https:/ ... |
Topic: Unable to import ebay auctions |
Cupid
Replies: 2
Views: 750
|
Forum: Support Posted: Mon Mar 20, 2023 4:31 am Subject: Unable to import ebay auctions |
As per [url=https://www.gixen.com/forum/viewtopic.php?t=10905]this recent thread, Mario is requesting more examples so that he can investigate this further and have a better chance of tracking down wh ... |
Topic: Changed the ebay username |
Cupid
Replies: 2
Views: 562
|
Forum: Support Posted: Mon Mar 20, 2023 4:28 am Subject: Changed the ebay username |
Yes, this is simple to correct, all you need to do is re-authorise the Ebay account that you use in the second section of the Settings page:
https://www.gixen.com/blog/ebay-third-party-authorizatio ... |
Topic: Some ending soon Watched auction items are not uploading |
Cupid
Replies: 10
Views: 1442
|
Forum: Support Posted: Sat Mar 18, 2023 10:43 am Subject: Some ending soon Watched auction items are not uploading |
Mario has been working on this today, and is asking for examples to be emailed to him on [url=https://www.gixen.com/forum/viewtopic.php?t=10900]this thread.
The best email is the one for support gi ... |
Topic: App crashes all the time (iOS) |
Cupid
Replies: 2
Views: 579
|
Forum: Support Posted: Sat Mar 18, 2023 4:47 am Subject: App crashes all the time (iOS) |
This was the position a few months back:
https://www.gixen.com/forum/viewtopic.php?t=10790
and this the most recent response:
https://www.gixen.com/forum/viewtopic.php?t=10899 |
Topic: Shipping question |
Cupid
Replies: 2
Views: 582
|
Forum: Support Posted: Sat Mar 18, 2023 4:39 am Subject: Re: Shipping question |
the one listed on ebay AU?
This is a long standing defect with the Gixen display. |
Topic: Your ebay authorization has expired or expires in less than |
Cupid
Replies: 3
Views: 969
|
Forum: Support Posted: Fri Mar 17, 2023 3:51 am Subject: Your ebay authorization has expired or expires in less than |
Yes, that would be too late.
The process of submitting a snipe takes much longer than people imagine, and starts up to couple of minutes before the auction end. Everything must be in p-lace by then ... |
Topic: Gixen on iPad |
Cupid
Replies: 2
Views: 1854
|
Forum: Support Posted: Fri Mar 10, 2023 3:10 pm Subject: Gixen on iPad |
Is this using the web interface via a browser, and if so which one are you using ?
Does the browser have a 'zoom' function for the pages ?... If so have you tried resizing the page in your browser ... |
Topic: AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED |
Cupid
Replies: 2
Views: 913
|
Forum: Support Posted: Fri Mar 10, 2023 3:33 am Subject: AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED |
From your description of being able to bid manually, direct in the Ebay site, but also having your snipe bids blocked with this message, this does sound like something has changed, most likely on the ... |
Topic: Changing my password |
Cupid
Replies: 1
Views: 663
|
Forum: Support Posted: Thu Mar 09, 2023 4:02 am Subject: Changing my password |
Use the same method as if you had forgotten it:
https://www.gixen.com/forgotpassword.php |
Topic: free monthly snipes |
Cupid
Replies: 1
Views: 681
|
Forum: Support Posted: Wed Mar 01, 2023 8:01 am Subject: free monthly snipes |
Yes, it's a rolling month, so you have to wait for one of your winning snipes to be a month old before you can enter a new one.
I'd suggest using Ebay to keep tabs on them, if it were me I'd add th ... |
Topic: We're determining the winner message on eBay |
Cupid
Replies: 5
Views: 1270
|
Forum: Support Posted: Tue Feb 28, 2023 5:44 pm Subject: We're determining the winner message on eBay |
I've had them the same for over 10 years, I can assure you, that's not the issue.
What you experienced is coincidence not consequence. |
Topic: We're determining the winner message on eBay |
Cupid
Replies: 5
Views: 1270
|
Forum: Support Posted: Tue Feb 28, 2023 1:30 pm Subject: We're determining the winner message on eBay |
To me that sounds like an Ebay issue, just being slow to update you.
I presume you mean the offset times ? They just change the number of seconds before the auction when the bid is placed. They are ... |
Topic: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Cupid
Replies: 9
Views: 1538
|
Forum: Support Posted: Tue Feb 28, 2023 4:55 am Subject: Re: DESKTOP MANAGER LISTED HIGH BIDS GO TO N/A AFTER REFRESH |
bid limit can change.
In my view that's not a good idea, based on a single auction... but we are getting off the subject and into what prior research is necessary and the philosophy of sniping in g ... |
Topic: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Cupid
Replies: 9
Views: 1538
|
Forum: Support Posted: Mon Feb 27, 2023 4:37 am Subject: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Yes, someone else posted about it, in passing, here:
https://www.gixen.com/forum/viewtopic.php?t=10889
I see that it's the auction price that is affected, not the snipe amount, I'm sorry I misun ... |
Topic: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Cupid
Replies: 9
Views: 1538
|
Forum: Support Posted: Sat Feb 25, 2023 12:38 pm Subject: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
OK, so it's (just) a display issue in the Desktop Manager then, the underlying data is not being updated.
So your bids are still being processed correctly by the sniping software ? |
Topic: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Cupid
Replies: 9
Views: 1538
|
Forum: Support Posted: Sat Feb 25, 2023 6:41 am Subject: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Are the snipe amounts that you set still correctly displayed on the web interface ? |
Topic: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Cupid
Replies: 9
Views: 1538
|
Forum: Support Posted: Sat Feb 25, 2023 5:38 am Subject: DESKTOP MANAGER CONVERTS MY HIGH BIDS TO N/A AFTER REFRESH |
Is it the latest version available [url=https://www.gixen.com/forum/viewtopic.php?t=10855]here that you are using ? |
Topic: Gixen stopped saving username & password |
Cupid
Replies: 1
Views: 683
|
Forum: Support Posted: Sat Feb 25, 2023 5:33 am Subject: Gixen stopped saving username & password |
This is not a function that Gixen provides.
It is your browser that is responsible for this feature, the one I use (Firefox) has nit changed in this respect.
So, this is an issue that you should ... |
Topic: Shows me as Guest on Forum sidebar when I'm logged in... |
Cupid
Replies: 1
Views: 652
|
Forum: Support Posted: Wed Feb 22, 2023 4:45 am Subject: Shows me as Guest on Forum sidebar when I'm logged in... |
That is deliberate and by design so that anyone can participate here, even if they can't log in, or those that have not even registered for a Gixen id yet. |
Topic: Can Bid page view be changed to Ending Soonest? |
Cupid
Replies: 1
Views: 704
|
Forum: Support Posted: Wed Feb 22, 2023 4:43 am Subject: Can Bid page view be changed to Ending Soonest? |
It is already in ending soonest order on the snipes web page, are you viewing it in another place else ?. |
Topic: Unable to request invoices |
Cupid
Replies: 1
Views: 660
|
Forum: Support Posted: Mon Feb 20, 2023 4:44 am Subject: Unable to request invoices |
What territory is your shipping address located in and what is your 'Target' location for bidding in the 4th, Ebay target site, section of the Settings page ?
If those are a match for where you man ... |
Topic: Being charged for multiple subscriptions? |
Cupid
Replies: 1
Views: 686
|
Forum: Support Posted: Sun Feb 19, 2023 5:37 am Subject: Being charged for multiple subscriptions? |
It's certainly possible for you to sign up multiple times for Paypal recurring payments; but generally not necessary if you have a single Gixen account.
You will also find any active recurring subs ... |
Topic: iNVALID AUTHORIZATION? |
Cupid
Replies: 1
Views: 720
|
Forum: Support Posted: Sun Feb 19, 2023 5:13 am Subject: iNVALID AUTHORIZATION? |
Did none of these recent threads help:
https://www.gixen.com/forum/viewtopic.php?t=10884
https://www.gixen.com/forum/viewtopic.php?t=10820
https://www.gixen.com/forum/viewtopic.php?t=10862
... |
Topic: Subs Status |
Cupid
Replies: 1
Views: 634
|
Forum: Support Posted: Fri Feb 17, 2023 6:21 am Subject: Subs Status |
At the bottom of the snipes page, with more information at the top of the Settings page. |
Topic: Your ebay authorization has expired or expires in less than |
Cupid
Replies: 3
Views: 969
|
Forum: Support Posted: Thu Feb 16, 2023 4:10 am Subject: Your ebay authorization has expired or expires in less than |
Did you check the second section on the 'Settings' page that this refers to and nit the first ?
This is a completely different thing from your paid subscription, but Ebay expires it every 18 months ... |
Topic: Unsubscribe from recurring payments |
Cupid
Replies: 5
Views: 2293
|
Forum: Support Posted: Wed Feb 15, 2023 4:14 am Subject: Unsubscribe from recurring payments |
Ah, sorry... obviously not keeping up with the times here. |
Topic: Unsubscribe from recurring payments |
Cupid
Replies: 5
Views: 2293
|
Forum: Support Posted: Tue Feb 14, 2023 5:40 am Subject: Unsubscribe from recurring payments |
There are no monthly payments on Gixen, the most frequent recurring payment is yearly.
All payments to Gixen are also currently processed by Paypal, so if you've not got a Paypal account you can no ... |
Topic: Contingency Bid time limit? |
Cupid
Replies: 3
Views: 900
|
Forum: Support Posted: Tue Feb 14, 2023 5:30 am Subject: Contingency Bid time limit? |
Did you maybe edit the second item after the first had completed, if so that would be a reason for this behaviour. |
Topic: Isn't 6 second of offset too much? |
Cupid
Replies: 7
Views: 1491
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Forum: Support Posted: Mon Feb 13, 2023 8:20 am Subject: Isn't 6 second of offset too much? |
I don't want my bid rejected because it is less than one bid increment more than the auction price, so I want my bid to go in before other snipers get a chance to raise the price to that level.
Sin ... |
Topic: Isn't 6 second of offset too much? |
Cupid
Replies: 7
Views: 1491
|
Forum: Support Posted: Mon Feb 13, 2023 5:39 am Subject: Isn't 6 second of offset too much? |
With a Mirror subscription I use a default offset of 8 seconds, because that provides better outcomes for me, due to not getting caught by the bid increment rule so often.
Anything under about 20 s ... |
Topic: Upgraded But Not Working |
Cupid
Replies: 2
Views: 797
|
Forum: Support Posted: Fri Feb 10, 2023 9:07 am Subject: Upgraded But Not Working |
Normally it's done by the time you get the email notification from Paypal that the payment has been made.
If it's still not upgrading, first check that you are logging into the Gixen account for wh ... |
Topic: \"Your eBay Authorization has expired\"/Invalid A |
Cupid
Replies: 5
Views: 2168
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Forum: Support Posted: Fri Feb 10, 2023 5:22 am Subject: \"Your eBay Authorization has expired\"/Invalid A |
It's the second section entotled:
'eBay authorization status'
it's still there for me. |
Topic: Sorry, this item is already present. |
Cupid
Replies: 2
Views: 1216
|
Forum: Suggestions and Ideas Posted: Tue Feb 07, 2023 7:37 am Subject: Sorry, this item is already present. |
Rather than moving the message, an alternative is to move the input fields that you type into, or as you say 'Add new snipe area'.
To do that go to the 'Input fields position' section of the 'Setti ... |
Topic: Trouble logging into and.bidding |
Cupid
Replies: 1
Views: 806
|
Forum: Support Posted: Mon Feb 06, 2023 11:29 am Subject: Trouble logging into and.bidding |
Can you be a bit more explicit about what your issue is, please ?
Is it an issue with a specific snipe, in which case can you provide the status Gixen gave that snipe, after it had completed, and t ... |
Topic: 4 out of 4 network errors last night...rubbish |
Cupid
Replies: 2
Views: 947
|
Forum: Support Posted: Mon Feb 06, 2023 11:24 am Subject: 4 out of 4 network errors last night...rubbish |
Was that all within a short timescale, or was the issue over several hours?
You seem to be the first, and so far only, one to report this recent issue. |
Topic: Shipping amount not working on certain items. |
Cupid
Replies: 11
Views: 5878
|
Forum: Support Posted: Mon Feb 06, 2023 10:35 am Subject: Shipping amount not working on certain items. |
I donâÂÂt see any shipping amount on Gixen. I donâÂÂt remember ever seeing it, I always had to go to Ebay and check the shipping cost before I bid via Gixen. Where is the shipping am ... |
Topic: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS |
Cupid
Replies: 1
Views: 912
|
Forum: Support Posted: Mon Feb 06, 2023 9:17 am Subject: Re: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS |
I'd say the same as on It's unlikely that items you've still got the option of paying for are the issue here.
Much more likely is that you agreed, sometime in the last year or so, with a seller not ... |
Topic: Why didn't I win? |
Cupid
Replies: 3
Views: 1815
|
Forum: Support Posted: Fri Feb 03, 2023 5:14 pm Subject: Why didn't I win? |
Have you looked in the snipe area after lagging in here, that is where the status is posted after the auction completed. I imagine it is 'OUTBID' for these snipes ? That's always the best indication ... |
Topic: Why didn't I win? |
Cupid
Replies: 3
Views: 1815
|
Forum: Support Posted: Fri Feb 03, 2023 2:37 pm Subject: Why didn't I win? |
I'm not quite understanding what amount you entered as the maximum that you were willing to pay for those auctions ?
Are you aware that Ebay will only accept bids that are at least one bid incremen ... |
Topic: resetting password |
Cupid
Replies: 1
Views: 1205
|
Forum: Support Posted: Fri Feb 03, 2023 2:26 pm Subject: resetting password |
You should be able to first retrieve your username using this page:
https://www.gixen.com/forgotusername.php |
Topic: Purchasing Mirror |
Cupid
Replies: 3
Views: 1455
|
Forum: Support Posted: Fri Feb 03, 2023 2:16 pm Subject: Purchasing Mirror |
I can't link to it because you need to first be logged in here with your Gixen credentials. You do that by entering your credentials at the top of the page then pushing the 'LOG IN NOW' button.
Th ... |
Topic: Purchasing Mirror |
Cupid
Replies: 3
Views: 1455
|
Forum: Support Posted: Fri Feb 03, 2023 1:15 pm Subject: Purchasing Mirror |
Where are you seeing that ?
These are the options that I currently see at the top of the Settings page:
Click here to buy or extend annual mirror membership (recurring annual payment of $7.18, s ... |
Topic: Gixen bidding is way higher than starting bid. 23487220623 |
Cupid
Replies: 2
Views: 1445
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Forum: Support Posted: Thu Feb 02, 2023 7:11 am Subject: Gixen bidding is way higher than starting bid. 23487220623 |
Yes, this will be because the seller had paid for a reserve on the auction.
It doesn't seem to be possible, any more, to confirm this on the Ebay pages, after the auction has completed, except by t ... |
Topic: First time using, no bids placed. |
Cupid
Replies: 2
Views: 2298
|
Forum: Support Posted: Wed Feb 01, 2023 5:01 am Subject: First time using, no bids placed. |
The purpose of sniping is to place a bid in the last few seconds of an auction.
A bid can only be placed if it's acceptable to Ebay though, I see from your screenshot that your snipe bid amount was ... |
Topic: Currency of my snipe not matching listing currency |
Cupid
Replies: 1
Views: 1164
|
Forum: Support Posted: Wed Feb 01, 2023 4:28 am Subject: Currency of my snipe not matching listing currency |
Yes, snipe bid amounts are always specified by you and displayed by Gixen in the currency of the auction.
However, Gixen only ever displays the currency indicator in the 'Current bid' column. |
Topic: Relinked Gixen. Now my snipes and gixen mirror are gon |
Cupid
Replies: 2
Views: 1272
|
Forum: Support Posted: Tue Jan 31, 2023 4:11 am Subject: Relinked Gixen. Now my snipes and gixen mirror are gon |
Hopefully you are able to have your Mirror subscription on the one you want to use too.
If not, you can transfer it between Gixen accounts, using the form accessed from the Settings page.
It's a ... |
Topic: ebay error when I try to relink gixen |
Cupid
Replies: 2
Views: 1251
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Forum: Support Posted: Mon Jan 30, 2023 3:47 am Subject: ebay error when I try to relink gixen |
There isn't a process that you can initiate from the Ebay side at the moment.
I think the only thing you can do if you can't get the process to work is email Mario direct at the support address pro ... |
Topic: Gixen unresponsive after login (desktop) |
Cupid
Replies: 3
Views: 1494
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Forum: Support Posted: Sun Jan 29, 2023 9:43 am Subject: Gixen unresponsive after login (desktop) |
I wouldn't regard 52 as an excessive number of snipes. It would only be when it got to over 200 I'd start thinking that might be part of the issue. |
Topic: Gixen unresponsive after login (desktop) |
Cupid
Replies: 3
Views: 1494
|
Forum: Support Posted: Sun Jan 29, 2023 7:29 am Subject: Gixen unresponsive after login (desktop) |
You seem to be the only one reporting this as an issue right now... so it might be more of an issue with your ISP than with the site itself.
Are there any other websites that appear to be running s ... |
Topic: ebauy Authoriation Expire Notice |
Cupid
Replies: 2
Views: 1393
|
Forum: Support Posted: Sun Jan 29, 2023 7:26 am Subject: ebauy Authoriation Expire Notice |
Yes, for the benefit of others, this message refers to the second section of the Settings page, not the first. |
Topic: Password reset code |
Cupid
Replies: 1
Views: 1270
|
Forum: Support Posted: Sun Jan 29, 2023 7:24 am Subject: Password reset code |
According to this page:
https://www.gixen.com/forgotpassword.php
it should be a link.
Can you not just select the link in the email ? |
Topic: Don’t cancel the 3rd contingency bid if the 2nd bid loses |
Cupid
Replies: 4
Views: 3396
|
Forum: Suggestions and Ideas Posted: Sun Jan 29, 2023 6:41 am Subject: Don’t cancel the 3rd contingency bid if the 2nd bid loses |
broken link
I fixed that for you.
My view (in agreement with you) is that this type of group should, most usefully, be implemented as:
The first auction determines whether all the rest are bi ... |
Topic: Compete against myself |
Cupid
Replies: 1
Views: 1228
|
Forum: Support Posted: Fri Jan 27, 2023 5:32 am Subject: Compete against myself |
This is more a question about how Ebay works, Gixen works the way it does because if that.
Gixen places the bid you request it to at the time you request via the offset that you choose.
On Ebay ... |
Topic: Will eBay's \"Max Bid Limit\" affect Gixen's au |
Cupid
Replies: 2
Views: 1314
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Forum: Support Posted: Wed Jan 25, 2023 4:47 am Subject: Will eBay's \"Max Bid Limit\" affect Gixen's au |
OK good,
So, just for the benefit of others, I assume that the answer that you found confirms that you can indeed set a snipe at any amount above that which you've already bid manually and that doe ... |
Topic: Gixen Button not showing up in Ebay |
Cupid
Replies: 8
Views: 2441
|
Forum: Support Posted: Tue Jan 24, 2023 4:58 am Subject: Gixen Button not showing up in Ebay |
Please can you report these issues on the thread that Keith monitors to provide support here:
https://www.gixen.com/forum/viewtopic.php?t=8659
.. and yes, always mention the browser and if possi ... |
Topic: unable to re-link ebay says ip address changed but not by m |
Cupid
Replies: 3
Views: 1696
|
Forum: Support Posted: Tue Jan 24, 2023 4:53 am Subject: unable to re-link ebay says ip address changed but not by m |
If you've already tried the suggestions that Mario provided above, then I think your next step is to email him direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Co ... |
Topic: New Gixen Desktop Manager |
Cupid
Replies: 1
Views: 1190
|
Forum: Support Posted: Tue Jan 24, 2023 4:49 am Subject: New Gixen Desktop Manager |
I think that, perhaps, in order to prevent Microsoft software from flagging up other software like this, these days, you might have to register the software with them and go through an accreditation p ... |
Topic: Support for UTF8 charachter encodiing |
Cupid
Replies: 1
Views: 1319
|
Forum: Suggestions and Ideas Posted: Tue Jan 24, 2023 4:40 am Subject: Support for UTF8 charachter encodiing |
I noticed it right from the early days of the site, nearly 20 years ago, but it's never caused me an issue.
I think the issue may actually relate to what the database can handle, and if that's the ... |
Topic: I don't know how to pay for the item |
Cupid
Replies: 1
Views: 1164
|
Forum: Support Posted: Mon Jan 23, 2023 4:52 am Subject: I don't know how to pay for the item |
Make sure that you are logging into Ebay with the same Ebay id that you have authorised in the second section of the Gixen Settings page as the one to bid on.
Once you've done that, if you still ca ... |
Topic: Mirror List Empty |
Cupid
Replies: 2
Views: 1322
|
Forum: Support Posted: Sat Jan 21, 2023 7:23 am Subject: Mirror List Empty |
Are your items in Groups?
If so, this is what you should expect because Grouped snipes are never Mirrored, due to the mutually exclusive demands of requiring both that you would have to cancel bids ... |
Topic: Gixen logs out after placing bid w/ \"Add To Gixen\&qu |
Cupid
Replies: 7
Views: 2295
|
Forum: Support Posted: Thu Jan 19, 2023 1:17 pm Subject: Gixen logs out after placing bid w/ \"Add To Gixen\&qu |
OK, I've added a link to this thread at the bottom of the support thread that I referenced above.
Please monitor that thread to see if Keith is able to assist with this. |
Topic: Gixen Autosnipe (Firefox/Chrome/Safari) |
Cupid
Replies: 77
Views: 239412
|
Forum: Announcements Posted: Thu Jan 19, 2023 1:14 pm Subject: Gixen Autosnipe (Firefox/Chrome/Safari) |
On this thread it is being reported that there's unhelpful interaction between the Firefox plug-in and the LOGOUT feature of the website interface:
https://www.gixen.com/forum/viewtopic.php?t=10852 |
Topic: Gixen logs out after placing bid w/ \"Add To Gixen\&qu |
Cupid
Replies: 7
Views: 2295
|
Forum: Support Posted: Thu Jan 19, 2023 12:51 pm Subject: Gixen logs out after placing bid w/ \"Add To Gixen\&qu |
Yes, I know you can set it on the website, it doesn't revert for me, but then, as I say, I don't use the browser plug-in/extension...
What I was talking about is trying to set the default within t ... |
Topic: History button in Web version not working |
Cupid
Replies: 6
Views: 1801
|
Forum: Support Posted: Thu Jan 19, 2023 12:28 pm Subject: History button in Web version not working |
Yes, I did try this yesterday... and it was as described here... but I had to go out before I could do much investigation.
As you say, it looks like Mario fixed the issue in the mean time. |
Topic: Gixen logs out after placing bid w/ \"Add To Gixen\&qu |
Cupid
Replies: 7
Views: 2295
|
Forum: Support Posted: Thu Jan 19, 2023 12:21 pm Subject: Gixen logs out after placing bid w/ \"Add To Gixen\&qu |
I don't personally use the browser plug-ins... but I do remember some discussion of there being a Settings option within it... can you find one that allows you to set your default offset ?
I'm wond ... |
Topic: Automated reminder of eBay authorization expiration |
Cupid
Replies: 1
Views: 1260
|
Forum: Suggestions and Ideas Posted: Thu Jan 19, 2023 11:55 am Subject: Automated reminder of eBay authorization expiration |
Which interface do you use to enter your snipes ?
The web interface does warn you with 10 days to go before expiry. |
Topic: New User: ENDED (AUCTION END TIME CHANGED) |
Cupid
Replies: 2
Views: 1330
|
Forum: Support Posted: Wed Jan 18, 2023 8:16 am Subject: New User: ENDED (AUCTION END TIME CHANGED) |
Without an auction number I can't really say.
Sellers are permitted to end auctions early for a number of reasons.
Generally it's the bids page that you want to look at to see exactly what happe ... |
Topic: Gixen \"NETWORK ERROR\", Missed bid |
Cupid
Replies: 4
Views: 1646
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Forum: Support Posted: Mon Jan 16, 2023 8:05 am Subject: Gixen \"NETWORK ERROR\", Missed bid |
I very much doubt that the auctions ending simultaneously caused the issue, and. thinking about it, Grouped snipes are never Mirrored anyway, since snipes can not be reliably cancelled on a cross serv ... |
Topic: Gixen \"NETWORK ERROR\", Missed bid |
Cupid
Replies: 4
Views: 1646
|
Forum: Support Posted: Mon Jan 16, 2023 7:21 am Subject: Gixen \"NETWORK ERROR\", Missed bid |
I presume this was not a mirrored snipe, so you only had the main server working to place the bid for you ?
FYI, items in groups do need to be finishing at least a couple of minutes apart for the s ... |
Topic: Ads |
Cupid
Replies: 2
Views: 1712
|
Forum: Suggestions and Ideas Posted: Sun Jan 15, 2023 12:54 pm Subject: Ads |
The advertising is suppressed, by default, on the snipe pages for users with an active Mirror subscription.
I agree that inappropriate Ads should be reported, to the provider of those Ads. |
Topic: Gixen Button not showing up in Ebay |
Cupid
Replies: 8
Views: 2441
|
Forum: Support Posted: Sun Jan 15, 2023 6:59 am Subject: Gixen Button not showing up in Ebay |
Keith has [url=https://www.gixen.com/forum/viewtopic.php?t=8659]now reported that he investigated the issue with the Chrome version and the fixed version is now in the process of being validated. |
Topic: No eMail notifications from Gixen since mid December? |
Cupid
Replies: 3
Views: 1525
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Forum: Support Posted: Fri Jan 13, 2023 8:51 am Subject: No eMail notifications from Gixen since mid December? |
Something has been happening recently with emails as reported [url=https://www.gixen.com/forum/viewtopic.php?t=10829]here ?
Perhaps your issue is related to the changes made as a result of that rep ... |
Topic: Gixen Button not showing up in Ebay |
Cupid
Replies: 8
Views: 2441
|
Forum: Support Posted: Fri Jan 13, 2023 8:47 am Subject: Gixen Button not showing up in Ebay |
Which browser are you using ?
If it's Chrome, perhaps this is the same issue as reported [url=https://www.gixen.com/forum/viewtopic.php?t=10843]here ? |
Topic: Gixen Chrome Plug-In \"Violates Chrome Web Store Polic |
Cupid
Replies: 2
Views: 1258
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Forum: Support Posted: Fri Jan 13, 2023 8:44 am Subject: Gixen Chrome Plug-In \"Violates Chrome Web Store Polic |
Generally the thread for Autosnipe support is:
https://www.gixen.com/forum/viewtopic.php?t=8659 |
Topic: offset |
Cupid
Replies: 1
Views: 1093
|
Forum: Support Posted: Thu Jan 12, 2023 4:40 am Subject: offset |
It is that amount of time, in seconds, before the auction ends that Gixen should place the bid on the auction for you. |
Topic: is a 2 second snipe reliable |
Cupid
Replies: 1
Views: 1168
|
Forum: Support Posted: Tue Jan 10, 2023 4:05 am Subject: is a 2 second snipe reliable |
In terms of whether or not Gixen will place the bid at that time, when it is possible to do so, yes it is.
In terms of whether it's more likely or not to win, is a different question though. That e ... |
Topic: Gixen Desktop Manager (64-bit) released |
Cupid
Replies: 60
Views: 1124160
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Forum: Announcements Posted: Mon Jan 09, 2023 3:54 am Subject: Gixen Desktop Manager (64-bit) released |
Have you tried importing your watch list via the web interface, and if so are any issues thrown up by doing that ? |
Topic: Auction restricted |
Cupid
Replies: 1
Views: 1503
|
Forum: Support Posted: Mon Jan 09, 2023 3:52 am Subject: Auction restricted |
It's unlikely that items you've still got the option of paying for are the issue here.
Much more likely is that you agreed, sometime in the last year or so, with a seller not to proceed with an ite ... |
Topic: Duplicate Emails |
Cupid
Replies: 3
Views: 5528
|
Forum: Support Posted: Mon Jan 02, 2023 5:57 am Subject: Duplicate Emails |
Is this the same issue as reported, much more recently, here:
https://www.gixen.com/forum/viewtopic.php?t=10829
? |
Topic: needing help on group option |
Cupid
Replies: 1
Views: 1266
|
Forum: Support Posted: Mon Jan 02, 2023 3:46 am Subject: needing help on group option |
Yes, that is what Regular Groups are for.
Contingency Groups are slightly different in that they continue bidding until you DON'T win one of them.
Multi-win Groups additionally allow you to spec ... |
Topic: Cannot find my account link |
Cupid
Replies: 4
Views: 1739
|
Forum: Support Posted: Sun Jan 01, 2023 4:28 am Subject: Cannot find my account link |
It has always been a design philosophy for the majority of the Gixen site to be accessible to all without having to register an account.
A consequence of that is that options and features that are ... |
Topic: Cannot find my account link |
Cupid
Replies: 4
Views: 1739
|
Forum: Support Posted: Sat Dec 31, 2022 2:10 pm Subject: Cannot find my account link |
After you log in here, via the web interface, select the Settings button near the top of the page, as per the first couple of images in this blog:
https://www.gixen.com/blog/ebay-third-party-author ... |
Topic: Error message when re-authorizing my account |
Cupid
Replies: 1
Views: 1389
|
Forum: Support Posted: Fri Dec 30, 2022 5:53 am Subject: Error message when re-authorizing my account |
Perhaps try using a different browser, or clearing (at least the Ebay) cookies in the one that you are using.
Sometimes it just gets resolved their side after a day or so. |
Topic: Any options other than Paypal? |
Cupid
Replies: 4
Views: 2007
|
Forum: Support Posted: Wed Dec 28, 2022 4:16 am Subject: Any options other than Paypal? |
I think this was the last response on this subject:
https://www.gixen.com/forum/viewtopic.php?t=9730
So it may still be in the pipeline of things to be done. |
Topic: Settings: list of countries |
Cupid
Replies: 1
Views: 1719
|
Forum: Suggestions and Ideas Posted: Sat Dec 17, 2022 2:59 pm Subject: Settings: list of countries |
There doesn't seem to be a New Zealand Ebay site, what is the url you are using ? |
Topic: how do i edit a bid in the iphone app version? |
Cupid
Replies: 1
Views: 1521
|
Forum: Support Posted: Fri Dec 16, 2022 2:18 pm Subject: how do i edit a bid in the iphone app version? |
I think the most up to date answer is in [url=https://www.gixen.com/forum/viewtopic.php?t=10644]this thread. |
Topic: \"you are not eligible to bid on this item\" |
Cupid
Replies: 1
Views: 1543
|
Forum: Support Posted: Sun Dec 11, 2022 5:11 am Subject: \"you are not eligible to bid on this item\" |
There are quite a few reasons that might be the outcome, mostly they relate to the seller setting terms that your account does not conform to.
Those can be things like a minimum feedback level, not ... |
Topic: Question about adding an item with 1 min before action end |
Cupid
Replies: 1
Views: 1712
|
Forum: Support Posted: Mon Dec 05, 2022 4:04 am Subject: Question about adding an item with 1 min before action end |
Gixen needs time to schedule a bid before it is placed, that's not an instantaneous process.
So, anything within 2 minutes of the auction end is very risky and it's unlikely that Gixen will be able ... |
Topic: \"Your eBay Authorization has expired\"/Invalid A |
Cupid
Replies: 5
Views: 2168
|
Forum: Support Posted: Mon Dec 05, 2022 3:52 am Subject: \"Your eBay Authorization has expired\"/Invalid A |
Your 'Authorization' is not the same thing as your 'subscription '.
The authorisation is administered from the second section of the 'Settings' page and must be renewed at least every 18 months as ... |
Topic: Gixen time off by 32 seconds |
Cupid
Replies: 1
Views: 1566
|
Forum: Support Posted: Mon Dec 05, 2022 3:43 am Subject: Gixen time off by 32 seconds |
What makes you think the Gixen and Ebay servers are not synchronised to the same time ? |
Topic: Gixen snipe start time. |
Cupid
Replies: 1
Views: 1615
|
Forum: Support Posted: Sun Dec 04, 2022 5:11 am Subject: Gixen snipe start time. |
'Sniping' is the action of placing the bid at the last minute, so that others can't react to it, that is the primary purpose of this site.
Your bid is placed just a few seconds before the auction i ... |
Topic: Unsubscribe from recurring payments |
Cupid
Replies: 5
Views: 2293
|
Forum: Support Posted: Thu Dec 01, 2022 4:48 am Subject: Unsubscribe from recurring payments |
Log into your Paypal account, find the recurring payment that refers to Gixen and delete it. |
Topic: locked out. cannot verify identity 6674 |
Cupid
Replies: 1
Views: 1559
|
Forum: Support Posted: Tue Nov 29, 2022 3:44 am Subject: locked out. cannot verify identity 6674 |
You shouldn't need to change your Gixen credentials or even verify your Gixen account in order to re-establish the authorisation for Gixen to place a bid on you Ebay account for you. You do that via ... |
Topic: sniper didn't bid, lost auction |
Cupid
Replies: 1
Views: 1525
|
Forum: Support Posted: Thu Nov 24, 2022 4:06 am Subject: sniper didn't bid, lost auction |
What status did Gixen give the snipe, after it had completed, on both the Main and Mirror tabs ? |
Topic: Transferring Gixen Subscription From 1 account to another |
Cupid
Replies: 1
Views: 1181
|
Forum: Support Posted: Thu Nov 24, 2022 4:00 am Subject: Transferring Gixen Subscription From 1 account to another |
Yes, assuming you are referring to a new Gixen username, after you log in here, via the web interface, select the 'Settings' button and the section you want to look for is entitled 'Transfer your mirr ... |
Topic: Has it ever happened? |
Cupid
Replies: 5
Views: 1797
|
Forum: Support Posted: Mon Nov 21, 2022 2:22 pm Subject: Has it ever happened? |
It can, but I suspect that unless sellers actually notice and complain direct yo Ebay, that they may well just let it go... really in these circumstances I think Ebay should regard the auction as null ... |
Topic: no sign of Gixen button in Ventura |
Cupid
Replies: 2
Views: 1237
|
Forum: Support Posted: Mon Nov 21, 2022 10:53 am Subject: no sign of Gixen button in Ventura |
Yes, a new version for Safari was released recently, as detailed on this thread:
https://www.gixen.com/forum/viewtopic.php?t=8659
... which is where support for the browser extensions is general ... |
Topic: Has it ever happened? |
Cupid
Replies: 5
Views: 1797
|
Forum: Support Posted: Mon Nov 21, 2022 4:08 am Subject: Has it ever happened? |
Yes, then items complete without any late bids...
I don't know f Ebay ever compensates it's sellers when that happens. |
Topic: Has it ever happened? |
Cupid
Replies: 5
Views: 1797
|
Forum: Support Posted: Sun Nov 20, 2022 7:00 am Subject: Has it ever happened? |
I can't remember that ever happening, but it may have happened when I was not being observant.
I do recall Ebay not being available at all on a few occasions for an hour or so. Obviously things li ... |
Topic: Test, just a test |
Cupid
Replies: 1
Views: 1113
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Forum: Support Posted: Fri Nov 18, 2022 1:44 pm Subject: Test, just a test |
What is it that you are testing ?
The character set supported by this forum ? |
Topic: I bid over the highest bid and my bid was not placed |
Cupid
Replies: 2
Views: 1317
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Forum: Support Posted: Thu Nov 17, 2022 2:05 pm Subject: I bid over the highest bid and my bid was not placed |
What status did Gixen give the snipe, on both the Main and Mirror tabs, once the auction had completed ?
Is your delivery address located in Germany ? |
Topic: Sync of Watch List and View Similar Not working |
Cupid
Replies: 1
Views: 1114
|
Forum: Support Posted: Mon Nov 14, 2022 7:43 am Subject: Sync of Watch List and View Similar Not working |
Items that are not auctions are never imported from your watch list.
Also it's been noted in the past that items you've already placed a bid on are not imported either.
If nether of these are th ... |
Topic: Snipe listing links don't all resolve to home ebay domain |
Cupid
Replies: 2
Views: 1326
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Forum: Support Posted: Mon Nov 14, 2022 7:34 am Subject: Snipe listing links don't all resolve to home ebay domain |
Yes, it's been mentioned a couple of times:
https://www.gixen.com/forum/viewtopic.php?t=10728
https://www.gixen.com/forum/viewtopic.php?t=10685 |
Topic: My bid was $74 over winning bid yet it says BID UNDER ASKIN |
Cupid
Replies: 1
Views: 1405
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Forum: Support Posted: Wed Nov 09, 2022 5:32 am Subject: My bid was $74 over winning bid yet it says BID UNDER ASKIN |
If you look at the bottom of this page:
https://www.ebay.co.uk/bfl/viewbids/255805670563?item=255805670563
there was a bid of US $391.00 retracted in the last few seconds of the auction which wi ... |
Topic: Gixen is bidding with the wrong account. |
Cupid
Replies: 1
Views: 1223
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Forum: Support Posted: Sat Nov 05, 2022 2:30 pm Subject: Gixen is bidding with the wrong account. |
You choose which Ebay account you authorise to bid on your behalf in the second section of the Settings page, you must have changed that.
It only takes a few minutes to change it back see:
http ... |
Topic: why has Gixen ceased showing up on my eBay site? |
Cupid
Replies: 1
Views: 1244
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Forum: Support Posted: Fri Nov 04, 2022 11:09 am Subject: why has Gixen ceased showing up on my eBay site? |
I assume you mean the browser plug-in, for which support is provided on this thread ?:
https://www.gixen.com/forum/viewtopic.php?t=8659
Which browser you are using is, of course, very significan ... |
Topic: Confused on How I won the Auction At My Exact Maximum Bid |
Cupid
Replies: 1
Views: 1306
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Forum: Support Posted: Tue Nov 01, 2022 9:19 am Subject: Confused on How I won the Auction At My Exact Maximum Bid |
It's not as unlikely as you might at first think.
The Ebay bidding system dictates that you pay no more than one bid increment more than the next highest accepted bid, however that also means that ... |
Topic: iOS Gixen App Beta |
Cupid
Replies: 46
Views: 269093
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Forum: Announcements Posted: Tue Nov 01, 2022 7:07 am Subject: iOS Gixen App Beta |
This was the most recent comment that Mario made about App development:
https://www.gixen.com/forum/viewtopic.php?t=10790 |
Topic: Already submitted a bid before using gixen |
Cupid
Replies: 1
Views: 1257
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Forum: Support Posted: Mon Oct 31, 2022 3:34 am Subject: Already submitted a bid before using gixen |
Gixen can place any bid that is acceptable to Ebay, so yes, if you have now decided that you are willing to bid a higher amount, Gixen can place that bid on Ebay in the last few seconds of the auction ... |
Topic: What is needed Gixen if alter ebay address to USA was UK |
Cupid
Replies: 3
Views: 1654
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Forum: Support Posted: Sun Oct 30, 2022 11:12 am Subject: What is needed Gixen if alter ebay address to USA was UK |
Ebay seems to cope well with multiple bids arriving from the same user at the same time, from different locations.
After all that is what happens here if you set your Main and Mirror offsets to be ... |
Topic: There was a problem with an eBay internal system or process |
Cupid
Replies: 3
Views: 1666
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Forum: Support Posted: Sun Oct 30, 2022 10:53 am Subject: There was a problem with an eBay internal system or process |
Ebay does have glitches occasionally, particularly at busy times, like Sunday evening.
A few months ago I noticed the Ebay web site was being particularly temperamental, and at the same time won an ... |
Topic: does gixen work on other ebay locales? |
Cupid
Replies: 1
Views: 1192
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Forum: Support Posted: Sun Oct 30, 2022 3:38 am Subject: does gixen work on other ebay locales? |
Yes, Ebay accounts and listings are global.
You can also tailor how Gixen displays it's links and places the bids for you via the 'current country setting' and 'Ebay target site' sections on the 'S ... |
Topic: What is needed Gixen if alter ebay address to USA was UK |
Cupid
Replies: 3
Views: 1654
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Forum: Support Posted: Sat Oct 29, 2022 6:43 am Subject: Re: What is needed Gixen if alter ebay address to USA was UK |
If I alter delivery address in ebay to his address what do I need to alter in Gixen
You have provided Gixen authorisation to place the bid via your Ebay account, in the second section of the Settin ... |
Topic: (im dumb) newbie question... |
Cupid
Replies: 1
Views: 1189
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Forum: Support Posted: Fri Oct 28, 2022 12:27 pm Subject: (im dumb) newbie question... |
Gixen will place the bid you ask it to at the offset of the snipe.
However, and I think probably the reason you asked the question (?), that doesn't mean you pay any more if you win since, on Ebay, ... |
Topic: Ebay button |
Cupid
Replies: 5
Views: 2111
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Forum: Support Posted: Thu Oct 27, 2022 8:05 am Subject: Ebay button |
Try contacting Keith either via one of the download sites or Facebook ?
The links are at the top of the thread I linked to above. |
Topic: \"bid under asking price\" mirror? |
Cupid
Replies: 3
Views: 1590
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Forum: Support Posted: Tue Oct 25, 2022 12:43 pm Subject: \"bid under asking price\" mirror? |
No problem; I agree that it's counter intuitive when you see it, which is why you're not the first and, no doubt, won't be the last to query this.
Hopefully this thread is also helpful, to all thos ... |
Topic: \"bid under asking price\" mirror? |
Cupid
Replies: 3
Views: 1590
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Forum: Support Posted: Tue Oct 25, 2022 10:43 am Subject: \"bid under asking price\" mirror? |
Yes, this is not a surprising result.
All that it means is that the Main server managed to get it's bid in first. Perhaps you even had a larger offset on that server ?
Both servers operate indep ... |
Topic: Listings in History show ENDED |
Cupid
Replies: 1
Views: 1284
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Forum: Support Posted: Sun Oct 23, 2022 3:06 pm Subject: Listings in History show ENDED |
I think generally those are ones that you have either Edited to change parameters after first entering/importing them or, ones that you've deleted before the end of the auction.
So, the direct answ ... |
Topic: Gixen says WON, but eBay says NO |
Cupid
Replies: 6
Views: 2521
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Forum: Support Posted: Sun Oct 23, 2022 8:37 am Subject: Gixen says WON, but eBay says NO |
Ah, yes, 'expertdecisions' that was stated as the Ebay id in the first post does indeed have 347 positive feedback at present, and has been registered on Ebay since Oct-07-02 in Spain as a business se ... |
Topic: Gixen says WON, but eBay says NO |
Cupid
Replies: 6
Views: 2521
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Forum: Support Posted: Sat Oct 22, 2022 3:23 am Subject: Gixen says WON, but eBay says NO |
Only Mario has the access required to look behind the scenes at this, he can be contacted directly via email at the support address provided on the contact page. |
Topic: Gixen says WON, but eBay says NO |
Cupid
Replies: 6
Views: 2521
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Forum: Support Posted: Fri Oct 21, 2022 4:59 am Subject: Gixen says WON, but eBay says NO |
Have you had success with this set up since the last time that you authorised Gixen to bid on your behalf on Ebay ?
I think the first thing I would check is the authorisation in the second section ... |
Topic: 2 failed snipes |
Cupid
Replies: 5
Views: 2175
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Forum: Support Posted: Sun Oct 16, 2022 8:06 am Subject: 2 failed snipes |
Hmm, well it's certainly not anything Gixen can influence.
I guess it's possible for Ebay to revise it, but without the sellers permission to do so I think it's very unlikely and even with such coo ... |
Topic: 2 failed snipes |
Cupid
Replies: 5
Views: 2175
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Forum: Support Posted: Sun Oct 16, 2022 6:31 am Subject: 2 failed snipes |
The seller had to select that you had not paid as the reason for cancelling the order in order to get their Ebay fees credited back.
That will have put a black mark on your account that any seller ... |
Topic: 2 failed snipes |
Cupid
Replies: 5
Views: 2175
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Forum: Support Posted: Sun Oct 16, 2022 4:19 am Subject: 2 failed snipes |
What status did Gixen give these snipes, on both the Main and Mirror tabs, after the auction had completed ? |
Topic: Can't edit my bids |
Cupid
Replies: 3
Views: 1717
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Forum: Support Posted: Sun Oct 16, 2022 4:17 am Subject: Can't edit my bids |
Everyone can edit bids via the web interface.
The most common misconception is that you can edit bids in the place they are displayed, you can't.
Have you looked at the place where you add your ... |
Topic: Error Message Display |
Cupid
Replies: 2
Views: 2440
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Forum: Suggestions and Ideas Posted: Sat Oct 15, 2022 1:17 pm Subject: Error Message Display |
If you have a Mirror subscription you can move the 'Add' section to the top of the page, before the snipes, using the 'Input fields position' of the 'Settings' page. Just set the value to be 'Top' and ... |
Topic: Ebay button |
Cupid
Replies: 5
Views: 2111
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Forum: Support Posted: Fri Oct 14, 2022 8:25 am Subject: Ebay button |
Keith, the developer, generally provides support via this thread:
https://www.gixen.com/forum/viewtopic.php?t=8659 |
Topic: Item canceled at end of bidding. |
Cupid
Replies: 1
Views: 1374
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Forum: Support Posted: Mon Oct 10, 2022 5:38 am Subject: Item canceled at end of bidding. |
On the listing near the top is the message:
'This listing was ended by the seller because the item was sold'
That means the seller chose to end the auction early and sell for the current high bi ... |
Topic: closed my account |
Cupid
Replies: 1
Views: 1476
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Forum: Support Posted: Sat Oct 08, 2022 3:55 am Subject: closed my account |
If you have a regular payment being made for the Mirror service, which you want to stop, you just need to instruct Paypal to remove the recurring payment from your account. You can do that online by l ... |
Topic: Status (mirror) N/A |
Cupid
Replies: 7
Views: 4463
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Forum: Support Posted: Fri Oct 07, 2022 3:43 am Subject: Status (mirror) N/A |
It's not something I can reproduce as I could previously.
So as before, are there any other indications that your subscription may not be active ?
For example, having the countdown when you log ... |
Topic: New eBay username |
Cupid
Replies: 1
Views: 1493
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Forum: Support Posted: Wed Oct 05, 2022 2:23 pm Subject: New eBay username |
You don't need a new account, just use the second section of the Settings page to authorise Gixen to bid on your account with the changed credentials. |
Topic: Invalid Authorization |
Cupid
Replies: 1
Views: 1495
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Forum: Support Posted: Tue Oct 04, 2022 2:52 am Subject: Invalid Authorization |
Your authorization is a completely different thing from your subscription which you pay for.
The authorization as the permission that you give for Gixen to place bids on your behalf on Ebay, you do ... |
Topic: Cannot renew ebay authorization |
Cupid
Replies: 1
Views: 1521
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Forum: Support Posted: Sun Oct 02, 2022 5:21 am Subject: Re: Cannot renew ebay authorization |
This really is an issue that, ultimately, only Ebay can resolve.
However, I'm sure that, if it were widespread, Mario could raise it with them, but that's likely to be a very long winded process.
... |
Topic: NOT HAPPY😡 |
Cupid
Replies: 1
Views: 1611
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Forum: Support Posted: Sat Oct 01, 2022 6:30 am Subject: NOT HAPPY😡 |
Please first check your spam folder to see if anything has turned up there.
Failing that please email Mario direct at he support address provided on the [url=https://www.gixen.com/main/contact.php] ... |
Topic: unpaid item, unable to bid |
Cupid
Replies: 2
Views: 2656
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Forum: Support Posted: Sat Sep 24, 2022 3:42 am Subject: unpaid item, unable to bid |
You did the right thing by contacting Ebay.
This is something only they can take action on. |
Topic: My bid not placed |
Cupid
Replies: 1
Views: 1244
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Forum: Support Posted: Tue Sep 20, 2022 12:22 pm Subject: My bid not placed |
It's not something generated internally by Gixen, it's as s result of trying to submit the bid for you and getting a refusal as a response from Ebay.
Have you tried asking their customer support wh ... |
Topic: unable to reset gixen password |
Cupid
Replies: 4
Views: 2187
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Forum: Support Posted: Tue Sep 20, 2022 3:01 am Subject: unable to reset gixen password |
OK,
In that case please email the details to Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page. The most important of those details being you ... |
Topic: Not earning any eBay Bucks this year. |
Cupid
Replies: 3
Views: 1624
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Forum: Support Posted: Tue Sep 20, 2022 2:57 am Subject: Not earning any eBay Bucks this year. |
OK,
Thanks for sharing the news from Ebay, that should help others that use this service and have signed up to that scheme. |
Topic: How to Set Offset/Mirror |
Cupid
Replies: 10
Views: 10271
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Forum: Support Posted: Mon Sep 19, 2022 5:21 am Subject: How to Set Offset/Mirror |
All auctions are different from one another and attract different bidders.
If you feel that any particular auction is likely to attract more manual snipers then certainly a lower offset is an advan ... |
Topic: unable to reset gixen password |
Cupid
Replies: 4
Views: 2187
|
Forum: Support Posted: Mon Sep 19, 2022 5:10 am Subject: unable to reset gixen password |
I'd recommend that first you use:
https://www.gixen.com/forgotusername.php
to confirm that you are using the right Gixen id. |
Topic: Not earning any eBay Bucks this year. |
Cupid
Replies: 3
Views: 1624
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Forum: Support Posted: Sun Sep 18, 2022 3:37 am Subject: Not earning any eBay Bucks this year. |
The only significant settings for this would be the Target sites for Main and Mirror.
It may also be significant that though Gixen targets specific Ebay sites it doesn't do so via the same browser ... |
Topic: How to Set Offset/Mirror |
Cupid
Replies: 10
Views: 10271
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Forum: Support Posted: Sat Sep 17, 2022 2:41 pm Subject: How to Set Offset/Mirror |
Whatever you choose for your offsets, please bear in mind that in the vast majority of cases it's going to be the highest that is actually the most significant choice.
That's because most of the ti ... |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
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Forum: Announcements Posted: Fri Sep 16, 2022 9:05 am Subject: Additional languages, pricing update |
Paypal allows you to set up many at the same time, you can see all of them from within your Paypal account and can cancel any that you set up in error from there.
Any refunds required, to bring dow ... |
Topic: Some insights from December 2019 |
Cupid
Replies: 3
Views: 13223
|
Forum: Blog Posted: Fri Sep 16, 2022 8:58 am Subject: Some insights from December 2019 |
There is some more of this kind of data on this blog:
https://www.gixen.com/blog/what-buyers-buy-on-ebay/ |
Topic: Activate 15day Mirror |
Cupid
Replies: 1
Views: 1225
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Forum: Support Posted: Fri Sep 16, 2022 4:08 am Subject: Activate 15day Mirror |
Chunks can be enabled near the top of the Settings page.
The same place you go to buy them in the first place. |
Topic: Expired |
Cupid
Replies: 1
Views: 1190
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Forum: Support Posted: Thu Sep 15, 2022 4:15 am Subject: Expired |
Please make sure that some of these messages are not confused with 'Authorisation'. Often confused, but which is the permission for Gixen to place bids on your behalf, this gets invalidated by Ebay ei ... |
Topic: Two automatic payment in few |
Cupid
Replies: 6
Views: 2379
|
Forum: Support Posted: Tue Sep 13, 2022 3:06 am Subject: Two automatic payment in few |
Can you post a copy of the response you get here ? |
Topic: Two automatic payment in few |
Cupid
Replies: 6
Views: 2379
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Forum: Support Posted: Mon Sep 12, 2022 2:54 am Subject: Two automatic payment in few |
I think they must relate to the Gixen Mirror options that you have signed up for then.
Did you check your PayPal account to see what payments you have set up there ?
What problem do you have wit ... |
Topic: not bid |
Cupid
Replies: 1
Views: 1285
|
Forum: Support Posted: Sun Sep 11, 2022 7:46 am Subject: not bid |
What status did Gixen give the snipe after the auction had ended, on both the Main and Mirror tabs ? |
Topic: Two automatic payment in few |
Cupid
Replies: 6
Views: 2379
|
Forum: Support Posted: Sun Sep 11, 2022 5:07 am Subject: Two automatic payment in few |
Does:
pricingr
or:
7r
Have any meaning or relevance to you ?
It's never Gixen that requests payments, always Paypal that sends them on a schedule that you set up and agree to.
So the cont ... |
Topic: wrong eBay link and can't change it |
Cupid
Replies: 1
Views: 1933
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Forum: Support Posted: Sat Sep 10, 2022 7:18 am Subject: wrong eBay link and can't change it |
Are you getting any error message when you try to change that authorisation via the second section of the Settings page ?
Please be aware that all authorisation requests happen via the Ebay.com web ... |
Topic: Info about passwords |
Cupid
Replies: 2
Views: 1812
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Forum: Support Posted: Sat Sep 10, 2022 7:11 am Subject: Info about passwords |
Yes, some years ago now, Gixen accounts were separated from Ebay and have their own independent passwords. It's not recommended that you have them the same on Ebay and Gixen and since that change Gixe ... |
Topic: withdrawn money from my PayPal without permission |
Cupid
Replies: 1
Views: 1668
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Forum: Support Posted: Thu Sep 08, 2022 2:59 am Subject: withdrawn money from my PayPal without permission |
The way that Paypal recurring payments work is that they send the money, Gixen does not request it.
So, the cause of your issue lies within Paypal and that is where you can control it for yourself. ... |
Topic: Listing Notes |
Cupid
Replies: 1
Views: 2855
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Forum: Suggestions and Ideas Posted: Tue Sep 06, 2022 4:22 pm Subject: Listing Notes |
This already exists, and I see that you already have an active subscription so all you need to do is enable it.
On the Settings page it is known as 'Comments', that's where you enable it. |
Topic: using Mirror |
Cupid
Replies: 1
Views: 1630
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Forum: Support Posted: Sat Sep 03, 2022 7:05 am Subject: using Mirror |
The Mirror is automatically enabled when you have an active subscription.
What type of service did you pay for ?... A years subscription, chunks, or pay per use ?
The details should be displayed ... |
Topic: Adding the Gixen Promo code to my website |
Cupid
Replies: 2
Views: 1853
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Forum: Support Posted: Fri Sep 02, 2022 12:59 pm Subject: Adding the Gixen Promo code to my website |
For a request of this detail it is probably best to contact Mario direct, via email, at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page. |
Topic: How do I change my password? |
Cupid
Replies: 6
Views: 8279
|
Forum: Support Posted: Fri Sep 02, 2022 12:41 pm Subject: How do I change my password? |
The path to it via standard browsing of the website is:
[url=https://www.gixen.com/main/index.php]Home->[url=https://www.gixen.com/main/register.php]CREATE YOUR GIXEN ACCOUNT->Forgot your Gix ... |
Topic: Bid not placed, regular or mirror |
Cupid
Replies: 1
Views: 1668
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Forum: Support Posted: Wed Aug 31, 2022 3:16 am Subject: Bid not placed, regular or mirror |
If you look at the top of the listing you will see that it says:
'This listing was ended by the seller because the item is no longer available.'
That means the seller withdrew it from sale befor ... |
Topic: Gixen mobile app permanent error??? |
Cupid
Replies: 2
Views: 1799
|
Forum: Support Posted: Tue Aug 30, 2022 11:41 am Subject: Gixen mobile app permanent error??? |
Yes, it's not an uncommon confusion, which is why this blog entry was created:
https://www.gixen.com/blog/ebay-third-party-authorizations/
You might also find some of the other blogs useful, the ... |
Topic: Can't sign up |
Cupid
Replies: 2
Views: 2019
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Forum: Support Posted: Sat Aug 27, 2022 2:52 pm Subject: Can't sign up |
I think it's possible that you are attempting to set up an account with an id that is identical to one that's already been used in the past.
Have you tried creating alternative name accounts ? |
Topic: Change address linked to subscription |
Cupid
Replies: 4
Views: 2536
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Forum: Support Posted: Sat Aug 27, 2022 4:15 am Subject: Change address linked to subscription |
Yes, that sounds logical... it's something that might be significant to a recurring payment that related to physical products or any services provided that relate directly to your home, which I'm sure ... |
Topic: Change address linked to subscription |
Cupid
Replies: 4
Views: 2536
|
Forum: Support Posted: Fri Aug 26, 2022 1:38 pm Subject: Change address linked to subscription |
I'm not exactly sure what you mean.
Is it indicating a Paypal account
i> that you no longer use, linked to an old/different email address perhaps ? Or
ii> are we talking about your phys ... |
Topic: Renewal period expiry date short of full term 0 |
Cupid
Replies: 1
Views: 1610
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Forum: Support Posted: Fri Aug 26, 2022 1:26 pm Subject: Renewal period expiry date short of full term 0 |
If you signed up for a 2 year recurring payment on August 19th 2022 then the next payment should be due on August 19th 2024 and that might be what the display is telling you. That's how Paypal deal wi ... |
Topic: How to see my acct. history of membership ammounts paid? |
Cupid
Replies: 1
Views: 1570
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Forum: Support Posted: Fri Aug 26, 2022 1:14 pm Subject: How to see my acct. history of membership ammounts paid? |
It should be displayed after the first section of the 'Settings' page. |
Topic: Are the already subscribed have to resubscribe? |
Cupid
Replies: 1
Views: 1605
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Forum: Support Posted: Fri Aug 26, 2022 1:11 pm Subject: Are the already subscribed have to resubscribe? |
If you already have an active recurring subscription there is no need to do anything.
If not and you want to lock in the current price then you need to set up a recurring subscription.
The recor ... |
Topic: Paid for additional recurring subscription by mistake |
Cupid
Replies: 3
Views: 2559
|
Forum: Support Posted: Fri Aug 26, 2022 1:07 pm Subject: Paid for additional recurring subscription by mistake |
Using the links in the first section of the 'Settings' page.
The first couple of images on this blog demonstrate how to get there:
https://www.gixen.com/blog/ebay-third-party-authorizations/ |
Topic: Paid for additional recurring subscription by mistake |
Cupid
Replies: 3
Views: 2559
|
Forum: Support Posted: Thu Aug 25, 2022 3:35 am Subject: Paid for additional recurring subscription by mistake |
Please email the details (including your Gixen id) to Mario direct at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page and he will sort out a refund for you ... |
Topic: Do you get Unlimited Bids if you buy subscription? |
Cupid
Replies: 1
Views: 2704
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Forum: Support Posted: Mon Aug 22, 2022 9:56 am Subject: Do you get Unlimited Bids if you buy subscription? |
Yes, you can schedule as many as you like, for a whole year, with a standard Mirror subscription, and is also unlimited, for limited periods, with 'chunks' and until you run out of credit with 'Pay-Pe ... |
Topic: Question on my maximum bid |
Cupid
Replies: 1
Views: 1662
|
Forum: Support Posted: Mon Aug 22, 2022 9:33 am Subject: Question on my maximum bid |
I presume you are a new user of Gixen ?
Based on your question I think you are best off starting by reading this Blog article:
https://www.gixen.com/blog/how-does-ebay-bidding-work/
and the a ... |
Topic: no confirmation of successful account linkage to eBay |
Cupid
Replies: 3
Views: 2249
|
Forum: Support Posted: Sat Aug 20, 2022 4:26 am Subject: no confirmation of successful account linkage to eBay |
It's the second section of the Settings page that tells you whether the Authorisation is considered valid on the Gixen side.
You can also check it on the Ebay side. The [url=https://www.gixen.com/b ... |
Topic: my gixen password doesn't work |
Cupid
Replies: 1
Views: 1810
|
Forum: Support Posted: Wed Aug 17, 2022 10:06 am Subject: my gixen password doesn't work |
Have you tried using this section of the FAQ page:
What happens if I mistype my password while logging in?
You will not be able to log in. You can reset your password by using the following form: ... |
Topic: Password |
Cupid
Replies: 3
Views: 2389
|
Forum: Support Posted: Wed Aug 17, 2022 10:00 am Subject: Password |
In a browser on a mobile the 'My Snipes' page is configured a bit differently and thus does not look the same as on a desktop browser, this is in order to use the space available on a mobile screen be ... |
Topic: Paid Account Not Recognized |
Cupid
Replies: 2
Views: 2049
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Forum: Support Posted: Wed Aug 17, 2022 9:43 am Subject: Paid Account Not Recognized |
Have you used the same email address to register both times ?
If so, perhaps try the:
Forgot your Gixen username? You can retrieve it
mechanism again to see if you now have more than one Gix ... |
Topic: Password |
Cupid
Replies: 3
Views: 2389
|
Forum: Support Posted: Mon Aug 15, 2022 6:05 am Subject: Password |
Gixen doesn't use your password to place bids for you on Ebay.
Instead you set up an Authorisation that allows Gixen to bid on your behalf but does not allow it any other access to your account.
... |
Topic: bid not placed, regular or mirror |
Cupid
Replies: 5
Views: 2961
|
Forum: Support Posted: Sat Aug 13, 2022 5:12 am Subject: bid not placed, regular or mirror |
I'd be interested in where you were advised that message had anything to do with your bid amount ?... I don't recall seeing any such advice here.
That message indicates a restriction imposed by the ... |
Topic: bid not placed, regular or mirror |
Cupid
Replies: 5
Views: 2961
|
Forum: Support Posted: Sat Aug 13, 2022 3:36 am Subject: bid not placed, regular or mirror |
.. and if you'd like others to offer their opinion can you also let us know what status Gixen gave the snipe, after it had completed, on both the Main and Mirror tabs ? |
Topic: Can I see what I was willing to pay? |
Cupid
Replies: 1
Views: 1675
|
Forum: Support Posted: Fri Aug 12, 2022 3:39 am Subject: Can I see what I was willing to pay? |
Where are you looking, on your snipes page, in the History page or on Ebay ?
Snipes are removed from the snipes page after a couple of days, but while they are still there the 'Bid' column represen ... |
Topic: My Gixen history page doesn't show my bids or my wins |
Cupid
Replies: 2
Views: 2029
|
Forum: Support Posted: Thu Aug 11, 2022 2:03 am Subject: My Gixen history page doesn't show my bids or my wins |
Do you initially import your snipes from a list?... I'm thinking that could, at least, account for 0.0 bid amounts and that they were deleted as when you update those the default initial bid of 0.0 is ... |
Topic: Can I have my subscription changed over to the one year |
Cupid
Replies: 2
Views: 2054
|
Forum: Support Posted: Thu Aug 11, 2022 1:55 am Subject: Can I have my subscription changed over to the one year |
Please can you send this request via email to Mario directly at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact Tab.
I imagine that, if you wanted a recurrin ... |
Topic: Information videos |
Cupid
Replies: 2
Views: 2346
|
Forum: Support Posted: Tue Aug 09, 2022 6:05 am Subject: Information videos |
Do you mean renew Authorisation ?
A text version of that is available in the blogs [url=https://www.gixen.com/blog/ebay-third-party-authorizations/]here. |
Topic: Please remove this warning message |
Cupid
Replies: 17
Views: 10389
|
Forum: Support Posted: Mon Aug 08, 2022 4:11 am Subject: Please remove this warning message |
... and that's why it's not a fixed offset... everyone with a Mirror subscription gets to choose.
I often bid on auctions where there's a lot of snipers, I assume most of them automated, so that pr ... |
Topic: Error messaging when starting up Desktop App |
Cupid
Replies: 3
Views: 2058
|
Forum: Support Posted: Sat Aug 06, 2022 2:40 pm Subject: Error messaging when starting up Desktop App |
I'm sorry I don't really understand what you mean, but I'll try to interpret what I think you might mean in the following answer.
The Gixen Desktop Manager needs to use your Gixen credentials in or ... |
Topic: Are Gixen accounts identifiable to ebay? |
Cupid
Replies: 3
Views: 2266
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Forum: Support Posted: Sat Aug 06, 2022 2:30 pm Subject: Are Gixen accounts identifiable to ebay? |
I wouldn't think so, no.
Gixen uses the one permission you grant for it to bid on your behalf that is associated with your Gixen account, there is no need for it to pass on the Gixen credentials wh ... |
Topic: Error messaging when starting up Desktop App |
Cupid
Replies: 3
Views: 2058
|
Forum: Support Posted: Sat Aug 06, 2022 2:18 pm Subject: Error messaging when starting up Desktop App |
Is it prompting you to provide your Gixen credentials ?
If not perhaps you opted to save the wrong ones, and if you have a gixen.ini file in the working directory of the the application from then d ... |
Topic: So embarrassed. Spelled by username wrong. Can I fix it? |
Cupid
Replies: 1
Views: 1583
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Forum: Support Posted: Sat Aug 06, 2022 4:16 am Subject: So embarrassed. Spelled by username wrong. Can I fix it? |
You can try to register again using the correct spelling, of course until you try you won't know if the correctly spelled version is already taken or not.
If you have a subscription you can then tr ... |
Topic: Please remove this warning message |
Cupid
Replies: 17
Views: 10389
|
Forum: Support Posted: Fri Aug 05, 2022 2:31 am Subject: Please remove this warning message |
Yes, as I intimated, if they are prepared to sit and look at an auction ending in real time, and are happy to pay more than their research tells them is a fair price...
Experience has taught me tha ... |
Topic: Can't sign up to Mirror from UK |
Cupid
Replies: 2
Views: 1819
|
Forum: Support Posted: Thu Aug 04, 2022 12:17 pm Subject: Can't sign up to Mirror from UK |
Yes, there are plenty of us in the UK that are able to upgrade to having a Mirror subscription using Paypal.
Is an AmEx card the only way you have of funding a Paypal payment ?... I'd suspect that' ... |
Topic: How to get OLD format back?? |
Cupid
Replies: 1
Views: 1593
|
Forum: Support Posted: Wed Aug 03, 2022 8:07 am Subject: How to get OLD format back?? |
I have not yet found a limit to the number of snipes being displayed on one page and I've gone up to 65 snipes trying to find one, what is the limit you've found ? |
Topic: Suggestion: Add P&P to 'Bids' listing page |
Cupid
Replies: 1
Views: 3272
|
Forum: Suggestions and Ideas Posted: Mon Aug 01, 2022 11:36 pm Subject: Suggestion: Add P&P to 'Bids' listing page |
It is already displayed, but not accurately, so I think it should actually be removed as discussed in this thread:
https://www.gixen.com/forum/viewtopic.php?p=40345#40345 |
Topic: Shipping amount not working on certain items. |
Cupid
Replies: 11
Views: 5878
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Forum: Support Posted: Mon Aug 01, 2022 11:34 pm Subject: Shipping amount not working on certain items. |
To be honest ebay get it wrong in their summary views quite often too, they can only be relied on on their auction pages.
I definitely think we should remove it to stop misleading people. |
Topic: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS |
Cupid
Replies: 1
Views: 1640
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Forum: Support Posted: Mon Aug 01, 2022 2:03 am Subject: AUCTION RESTRICTED: BIDDER HAS UNPAID ITEMS |
I think this is another one that is best directed to Ebay customer support since it was their software that rejected the bid when Gixen tried to place it. |
Topic: Shipping amount not working on certain items. |
Cupid
Replies: 11
Views: 5878
|
Forum: Support Posted: Mon Aug 01, 2022 1:59 am Subject: Shipping amount not working on certain items. |
If it's not accurate, and can't be made so, I think that is justification for removing it completely.
It's never been something I wanted, though shipping price is very important in my bidding, so ... |
Topic: ebay Gixen Sniper |
Cupid
Replies: 1
Views: 1745
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Forum: Support Posted: Sat Jul 30, 2022 12:24 pm Subject: ebay Gixen Sniper |
Do you mean the browser extension(s) that are normally supported via this thread:
https://www.gixen.com/forum/viewtopic.php?t=8659
? |
Topic: Gixen button missing on eBay |
Cupid
Replies: 2
Views: 1904
|
Forum: Support Posted: Sat Jul 30, 2022 3:49 am Subject: Gixen button missing on eBay |
I think the first place to check is that the extension that provides this feature is still enabled in your browser.
If not, or perhaps as a next step, I'd try re-installing it. |
Topic: Says won but didnt 374188137349 |
Cupid
Replies: 3
Views: 2286
|
Forum: Support Posted: Sat Jul 30, 2022 3:45 am Subject: Says won but didnt 374188137349 |
Are you sure ?
It certainly looks like a bid of US $12.50 won that auction, from an Ebay account that currently has a 763 positive feedback rating. Is that not the account you have authorised Gixen ... |
Topic: Another major outage today |
Cupid
Replies: 4
Views: 2960
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Forum: Support Posted: Fri Jul 29, 2022 2:49 pm Subject: Another major outage today |
It would also be good to get at least the front/home page to load in less than 2 minutes when this issue occurs...
That way a few more people would be able to see the message you put there informi ... |
Topic: Another major outage today |
Cupid
Replies: 4
Views: 2960
|
Forum: Support Posted: Fri Jul 29, 2022 1:25 pm Subject: Another major outage today |
Yes, I noticed... are they giving you confidence that it won't happen again ? |
Topic: Password Update |
Cupid
Replies: 1
Views: 1765
|
Forum: Support Posted: Thu Jul 28, 2022 3:17 am Subject: Password Update |
Gixen does not require or have any access to your Ebay password.
However, it does need authorisation from you to bid in your behalf, and when you change your password on Ebay they generally revoke ... |
Topic: Can't place bids on multiple auctions that end at same tim |
Cupid
Replies: 20
Views: 23293
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Forum: Support Posted: Thu Jul 28, 2022 3:06 am Subject: Can't place bids on multiple auctions that end at same tim |
No, as mentioned above things changed, quite a few years ago now, so that auctions ending in the same second no longer cause issues. |
Topic: You are not eligible to bid on this item |
Cupid
Replies: 10
Views: 4499
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Forum: Support Posted: Wed Jul 27, 2022 6:58 am Subject: You are not eligible to bid on this item |
The last one looks like it might be related to the authorisation, but you only updated that a short while ago dodn't you (as mentioned earlier in this thread), and I assume you have not changed any of ... |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
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Forum: Announcements Posted: Mon Jul 25, 2022 8:02 am Subject: Additional languages, pricing update |
As per the link I posted just above yours, the options are all available at the top of the Settings page, payment is via Paypal. |
Topic: Notification Options |
Cupid
Replies: 3
Views: 2995
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Forum: Suggestions and Ideas Posted: Mon Jul 25, 2022 3:03 am Subject: Notification Options |
Yes, it's not a feature I have enabled, since I always enter the highest amount I'm willing to pay as my snipe amount.
If it's going to cost any more than that, and I get informed, all I'm going t ... |
Topic: Notification Options |
Cupid
Replies: 3
Views: 2995
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Forum: Suggestions and Ideas Posted: Sun Jul 24, 2022 1:33 pm Subject: Notification Options |
I would think that a more popular option would be to be able to turn off the end of auction notifications (since Ebay already lets you know if you've won and anything you haven't is presumably of less ... |
Topic: Not elgible to bid on this item |
Cupid
Replies: 2
Views: 2105
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Forum: Support Posted: Thu Jul 21, 2022 5:09 am Subject: Not elgible to bid on this item |
What category are these items in and which jurisdiction do you live in ?... I believe both could be an influence on your bids being restricted in this way.
If not category specific, do the titles o ... |
Topic: Exported snipe history file is zero bytes long |
Cupid
Replies: 2
Views: 2203
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Forum: Support Posted: Wed Jul 20, 2022 1:45 pm Subject: Exported snipe history file is zero bytes long |
In the 'Export/download' section of the Settings page, the 'Export' option is to obtain a list of your currently active snipes, so if you don't have any of those it will be an empty file. |
Topic: Can I buy more snipes after the first 4 are all used? |
Cupid
Replies: 1
Views: 1619
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Forum: Support Posted: Wed Jul 20, 2022 3:27 am Subject: Can I buy more snipes after the first 4 are all used? |
All the options are available via links at the top of the Settings page.
The first couple of images on this blog indicate how to get to there:
https://www.gixen.com/blog/ebay-third-party-authori ... |
Topic: unlinked from Ebay |
Cupid
Replies: 1
Views: 1561
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Forum: Support Posted: Mon Jul 18, 2022 12:32 pm Subject: unlinked from Ebay |
Can you provide a bit more detail as it's not clear to me what issue you have.
Are you, for instance, saying you have an issue logging into your Gixen account, or is it an issue with granting autho ... |
Topic: AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED |
Cupid
Replies: 4
Views: 1875
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Forum: Support Posted: Sun Jul 17, 2022 2:53 pm Subject: AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED |
Thank you for the update. Sadly, it's not the first time that Ebay has supported mutually exclusive options, at the same time. |
Topic: AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED |
Cupid
Replies: 4
Views: 1875
|
Forum: Support Posted: Sun Jul 17, 2022 12:53 pm Subject: AUCTION RESTRICTED: SHIPPING ADDRESS COUNTRY RESTRICTED |
Since the status you got on the snipe will be as a result of the response Gixen got back from Ebay, when it tried to submit your bid, it is probably a question that is best directed to Ebay themselves ... |
Topic: S&H says $0, which is wrong much of the time... |
Cupid
Replies: 5
Views: 2326
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Forum: Support Posted: Sun Jul 17, 2022 12:45 pm Subject: S&H says $0, which is wrong much of the time... |
Note, I changed my options to try to display the postage options for the United States, even though I actually generally use the .co.uk site and myself live in the UK, and then it displayed that messa ... |
Topic: 2 year subscription is not really 2 full years |
Cupid
Replies: 2
Views: 2122
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Forum: Support Posted: Sun Jul 17, 2022 4:52 am Subject: 2 year subscription is not really 2 full years |
I'm guessing here, but it might be because on most Ebay sites the maximum length of an auction is 10 days... so having the date set 10 days earlier gives Gixen the time to warn you that the subscripti ... |
Topic: Snipers |
Cupid
Replies: 1
Views: 1298
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Forum: Support Posted: Sun Jul 17, 2022 4:45 am Subject: Snipers |
I think Gixen users and perhaps Ebay would likely have something to say if Gixen were to start publishing such information.
Would you be happy to have your sniping information disclosed to others ? |
Topic: Error when adding an item |
Cupid
Replies: 24
Views: 18921
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Forum: Support Posted: Fri Jul 15, 2022 9:34 am Subject: Error when adding an item |
I can add 185498404758 via the web interface without issue.
Have you checked your authorisation, second section of the Settings page is valid ?
Which country/countries are your target sites ?... ... |
Topic: S&H says $0, which is wrong much of the time... |
Cupid
Replies: 5
Views: 2326
|
Forum: Support Posted: Fri Jul 15, 2022 3:51 am Subject: S&H says $0, which is wrong much of the time... |
For me, viewing from ebay.co.uk, that listing now has:
'This item will post to United States, but the seller has not specified postage options. Contact the seller and request a postage method to yo ... |
Topic: Question: Will gixen keep your bid if you are outbid? |
Cupid
Replies: 1
Views: 1250
|
Forum: Support Posted: Thu Jul 14, 2022 1:41 pm Subject: Question: Will gixen keep your bid if you are outbid? |
Yes, Gixen will not cancel your snipe in these circumstances, you may however decide to delete it, then there's obviously nothing that Gixen can do to advise you that you might want to add it again.
... |
Topic: \"Set up 2 step verification\" |
Cupid
Replies: 3
Views: 1374
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Forum: Support Posted: Mon Jul 11, 2022 1:01 pm Subject: \"Set up 2 step verification\" |
It won't hinder Gixen because Gixen uses the authorisation you give it to place bids on Ebay for you. It doesn't log in like you do, in fact it has no access to your Ebay password at all. |
Topic: \"You are not eligible to bid on this item\" |
Cupid
Replies: 2
Views: 1413
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Forum: Support Posted: Mon Jul 11, 2022 6:38 am Subject: \"You are not eligible to bid on this item\" |
I am also located in the UK, and most of the items I snipe are also located here. The titles of the tabs are just indictions that Gixen servers are located in different locations. As an aside, all Eba ... |
Topic: Auto renew? |
Cupid
Replies: 11
Views: 3843
|
Forum: Support Posted: Sun Jul 10, 2022 9:56 am Subject: Auto renew? |
I don't just mean that Paypal holds a record of your payments, it also shows a record of all the recurring payments you have authorised with them, indeed that's where you would need to go if you wante ... |
Topic: Auto renew? |
Cupid
Replies: 11
Views: 3843
|
Forum: Support Posted: Sun Jul 10, 2022 7:25 am Subject: Auto renew? |
If you're having trouble interpreting what the Gixen site is telling you, you can also check your Paypal account, because scheduled/recurring payments will also be detailed there. |
Topic: Two Failed bids! |
Cupid
Replies: 5
Views: 2343
|
Forum: Support Posted: Sat Jul 09, 2022 3:46 am Subject: Two Failed bids! |
Having to reset your authorisation more often than every 18 months is an indication that Ebay are messing with your account for some reason....
Do you change your password or other settings on ther ... |
Topic: Two Failed bids! |
Cupid
Replies: 5
Views: 2343
|
Forum: Support Posted: Fri Jul 08, 2022 5:36 am Subject: Two Failed bids! |
It does sound odd for ebay to require an agreement for items like this, have you tried asking the seller if he knows anything about it ?
Otherwise perhaps try a few manual bids on items in this cat ... |
Topic: current bid on my gixen screen does not match ebay current |
Cupid
Replies: 1
Views: 1522
|
Forum: Support Posted: Thu Jul 07, 2022 1:44 am Subject: current bid on my gixen screen does not match ebay current |
This is normal operation, the prices are updated periodically, not in real time, more often as the time runs out. |
Topic: Gixen Autosnipe (Firefox/Chrome/Safari) |
Cupid
Replies: 77
Views: 239412
|
Forum: Announcements Posted: Wed Jul 06, 2022 5:13 am Subject: Gixen Autosnipe (Firefox/Chrome/Safari) |
There appears to be support requests here:
https://www.gixen.com/forum/viewtopic.php?p=40229 |
Topic: Gixen Extension Dont Work |
Cupid
Replies: 3
Views: 1944
|
Forum: Support Posted: Wed Jul 06, 2022 5:12 am Subject: Gixen Extension Dont Work |
Support for the browser extensions is usually provided via this thread,
https://www.gixen.com/forum/viewtopic.php?t=8659
I'll put a link back to this thread there. |
Topic: Per-Snipe Allotment |
Cupid
Replies: 1
Views: 3721
|
Forum: Suggestions and Ideas Posted: Sun Jul 03, 2022 4:53 am Subject: Per-Snipe Allotment |
It sounds like you might want to consider the purchase of either 'mirror chunks' or 'Mirror Pay-Per-Use' which are both available near the top of the Settings page. |
Topic: Can not get into gixen.com after change in ebay password |
Cupid
Replies: 7
Views: 3277
|
Forum: Support Posted: Sat Jul 02, 2022 11:32 am Subject: Can not get into gixen.com after change in ebay password |
To support@gixen.com ? |
Topic: Can not get into gixen.com after change in ebay password |
Cupid
Replies: 7
Views: 3277
|
Forum: Support Posted: Fri Jul 01, 2022 1:03 pm Subject: Can not get into gixen.com after change in ebay password |
If you've tried using:
https://www.gixen.com/forgotpassword.php
and checked your spam folders, and you still don't find an email then please email Mario direct at the support address given on th ... |
Topic: Can not get into gixen.com after change in ebay password |
Cupid
Replies: 7
Views: 3277
|
Forum: Support Posted: Fri Jul 01, 2022 4:07 am Subject: Can not get into gixen.com after change in ebay password |
Changing your password on Ebay has no effect whatsoever on your password on Gixen, these are two completely different things and it is certainly advisable (but not enforceable, since Gixen has no acce ... |
Topic: multiple gixen users all bidding same item with same max bi |
Cupid
Replies: 1
Views: 1315
|
Forum: Support Posted: Thu Jun 30, 2022 2:59 am Subject: multiple gixen users all bidding same item with same max bi |
Gixen doesn't, Ebay does.
Gixen will submit bids as directed by its users at the offsets they decide.
In the exact scenario you suggest where multiple Gixen users also happen to have the same ma ... |
Topic: 2nd gixen account |
Cupid
Replies: 1
Views: 1278
|
Forum: Support Posted: Thu Jun 30, 2022 2:53 am Subject: 2nd gixen account |
You just register again using a different Gixen id name:
https://www.gixen.com/main/register.php |
Topic: Cancelled? |
Cupid
Replies: 2
Views: 1721
|
Forum: Support Posted: Tue Jun 28, 2022 2:34 pm Subject: Cancelled? |
You put them all in 'Group: 3', that is what Grouping is for, the first one that you win cancels all the rest in the same group.
If you want to win them all you should not be putting them in Groups ... |
Topic: First bid no bid |
Cupid
Replies: 2
Views: 1819
|
Forum: Support Posted: Tue Jun 28, 2022 6:56 am Subject: First bid no bid |
What status did Gixen give the snipe, both on the Main and Mirror tabs, after the auction had completed ? |
Topic: Suggestion: Different kind of group bid |
Cupid
Replies: 2
Views: 3030
|
Forum: Suggestions and Ideas Posted: Sun Jun 26, 2022 3:41 am Subject: Suggestion: Different kind of group bid |
This already exists, it is known as Contingency Group bidding, but you have to enable it on the Settings page before you can use it. |
Topic: Duplicate billing following price change |
Cupid
Replies: 1
Views: 1704
|
Forum: Support Posted: Sat Jun 25, 2022 5:35 am Subject: Duplicate billing following price change |
Yes, please email the details to Mario at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page and include the Gixen id to which these were credited and he'll sort ... |
Topic: You are not eligible to bid on this item |
Cupid
Replies: 10
Views: 4499
|
Forum: Support Posted: Wed Jun 22, 2022 8:53 am Subject: You are not eligible to bid on this item |
Personally I never use the 'View Item Description', 'View Shipping Information' and 'Bids:' links, but you are right they do still point to .com, that's a defect which should be fixed.
If Ebay don' ... |
Topic: You are not eligible to bid on this item |
Cupid
Replies: 10
Views: 4499
|
Forum: Support Posted: Wed Jun 22, 2022 4:50 am Subject: You are not eligible to bid on this item |
The reauthorise process does always go via the .com site, no matter where your account was registered or where your bids are sent. That is not relevant to your issue though, Ebay accounts are global, ... |
Topic: You are not eligible to bid on this item |
Cupid
Replies: 10
Views: 4499
|
Forum: Support Posted: Tue Jun 21, 2022 9:53 am Subject: You are not eligible to bid on this item |
You can change which site the bids are directed to on the Settings page, it's known as 'Ebay country site' there.
You can also change where the links point, that's known as 'Your current country se ... |
Topic: Watch list no longer showing most items |
Cupid
Replies: 4
Views: 1991
|
Forum: Support Posted: Tue Jun 21, 2022 9:46 am Subject: Watch list no longer showing most items |
OK, well at least you have a workaround for now then.
We'll need to wait and see if this a widespread issue, you are the first to report it, for your accounts, so far.
Hopefully others will chip ... |
Topic: You are not eligible to bid on this item |
Cupid
Replies: 10
Views: 4499
|
Forum: Support Posted: Tue Jun 21, 2022 3:37 am Subject: You are not eligible to bid on this item |
Can you provide any example auction ids ?
Have you tried approaching Ebay and asking them why your bids are being rejected by them ? |
Topic: Watch list no longer showing most items |
Cupid
Replies: 4
Views: 1991
|
Forum: Support Posted: Tue Jun 21, 2022 3:34 am Subject: Watch list no longer showing most items |
Are you still able to add snipes manually using the Add button ? |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
|
Forum: Announcements Posted: Sun Jun 19, 2022 3:54 am Subject: Additional languages, pricing update |
The authorisation can be renewed in the second section of the settings page, below where you are looking which is about your subscription to the Mirror service.
This blog illustrates the process:
... |
Topic: Can't sign in and won't send me an email to reset my pass |
Cupid
Replies: 1
Views: 1424
|
Forum: Support Posted: Wed Jun 15, 2022 2:45 pm Subject: Can't sign in and won't send me an email to reset my pass |
Please contact Mario direct via email at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page and include your Gixen id and a short explanation and he'll get back ... |
Topic: Says won but didnt |
Cupid
Replies: 1
Views: 1350
|
Forum: Support Posted: Mon Jun 13, 2022 3:03 am Subject: Says won but didnt |
What was the auction number ? |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
|
Forum: Announcements Posted: Sun Jun 12, 2022 4:23 am Subject: Re: Auto renew freeze |
Is the price freeze also valid for 2 year auto renewal? Thanks
Yes, I think the price freeze applies to all recurring payments, so long as they remain active. |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
|
Forum: Announcements Posted: Sun Jun 12, 2022 4:21 am Subject: Re: Renewal |
If I sign up for the subscription does it allow me unlimited snipes?
Yes, that is a benefit of a Mirror subscription.
I think the reason that it isn't explicitly stated as a benefit is that it's ... |
Topic: Auto renew? |
Cupid
Replies: 11
Views: 3843
|
Forum: Support Posted: Sun Jun 12, 2022 4:11 am Subject: Auto renew? |
When you sign up for a recurring payment, the first payment is taken immediately. This is because of the way Paypal have chosen to implement this feature as a push from them, not as a result of a requ ... |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
|
Forum: Announcements Posted: Sat Jun 11, 2022 2:42 pm Subject: Additional languages, pricing update |
I think the way the subscriptions work is that they are a push/send from Paypal, not a pull/request from Gixen.
So, if you sign up for a 2 year recurring subscription it happens every 2 years.
... |
Topic: Additional languages, pricing update |
Cupid
Replies: 28
Views: 28802
|
Forum: Announcements Posted: Sat Jun 11, 2022 1:37 pm Subject: Re: I don't know whre to set up auto renew with PayPal |
Can you give directions on where to set up auto renewal with PayPal please?
At the top of the page that comes up after pushing the 'Settings' button after logging into your Gixen account here. |
Topic: How to configure contingency groups? |
Cupid
Replies: 3
Views: 2067
|
Forum: Support Posted: Sat Jun 11, 2022 10:15 am Subject: How to configure contingency groups? |
OK, I enabled your links.
Good luck with your future use of this feature. |
Topic: Bidding on one iten and it's turned into another. |
Cupid
Replies: 8
Views: 3474
|
Forum: Support Posted: Sat Jun 11, 2022 5:22 am Subject: Bidding on one iten and it's turned into another. |
As I say, it's rare, probably most sellers don't even realise it's possible to do, mostly they just end the listing if they sell an item elsewhere.
If it were to become a major issue, perhaps a sug ... |
Topic: Outbid Notice with incorrect current price |
Cupid
Replies: 1
Views: 1533
|
Forum: Support Posted: Sat Jun 11, 2022 5:05 am Subject: Outbid Notice with incorrect current price |
As detailed at the bottom of this page:
https://www.ebay.co.uk/bfl/viewbids/155025202698?item=155025202698&rt=nc
A bid of EUR 131.00 was retracted, so the reason you got the notice was becau ... |
Topic: Bidding on one iten and it's turned into another. |
Cupid
Replies: 8
Views: 3474
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Forum: Support Posted: Fri Jun 10, 2022 9:12 am Subject: Bidding on one iten and it's turned into another. |
Yes. it's very rare, but I've seen it happen before, presumably the seller sold the original item elsewhere.
On items without any bids the only way to be certain it can't happen is to place an open ... |
Topic: How to configure contingency groups? |
Cupid
Replies: 3
Views: 2067
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Forum: Support Posted: Fri Jun 10, 2022 4:29 am Subject: How to configure contingency groups? |
When you enable Contingency Group bidding on the Settings page what this does is add the Contingency groups to the lust hat you select from before pressing the Add button.
From you description of w ... |
Topic: Bidding on one iten and it's turned into another. |
Cupid
Replies: 8
Views: 3474
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Forum: Support Posted: Fri Jun 10, 2022 3:47 am Subject: Bidding on one iten and it's turned into another. |
As detailed here:
https://www.ebay.co.uk/rvh/255569322628?rt=nc
the seller made substantial revisions to the listing on the 9th June.
They are able to do this if there are no bids at the time ... |
Topic: \"Something went wrong. Please try again later.\" |
Cupid
Replies: 2
Views: 1812
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Forum: Support Posted: Tue Jun 07, 2022 3:24 am Subject: \"Something went wrong. Please try again later.\" |
Others have reported that deleting the Ebay cookies in your browser tends to help with this.
If that does not work, perhaps try a different browser, that also helps some. |
Topic: \"Your ebay authorization has expired\" even thou |
Cupid
Replies: 1
Views: 1327
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Forum: Support Posted: Mon Jun 06, 2022 11:38 am Subject: \"Your ebay authorization has expired\" even thou |
If you follow all the directions provided in [url=https://www.gixen.com/blog/ebay-third-party-authorizations/]this blog you should not get that message any more, and if you do something has gone wrong ... |
Topic: Problems Importing Watch List |
Cupid
Replies: 1
Views: 1282
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Forum: Support Posted: Sun Jun 05, 2022 2:23 pm Subject: Problems Importing Watch List |
Items that can't be sniped (because they are not auctions) can not be imported. |
Topic: How to buy as guest? |
Cupid
Replies: 1
Views: 1323
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Forum: Support Posted: Sat Jun 04, 2022 2:09 pm Subject: How to buy as guest? |
I presume you mean without a paid Mirror subscription ?
It's just the same as if you do have a subscription. You create an account, authorise it to place bids on your Ebay account and then add the ... |
Topic: won vs ended on snipe history page |
Cupid
Replies: 1
Views: 1414
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Forum: Support Posted: Wed Jun 01, 2022 2:28 pm Subject: won vs ended on snipe history page |
I think that you might get extra records with that status when you edit snipes after setting them up, in that case the deleted time will be when you changed the price. |
Topic: can i also bid live |
Cupid
Replies: 1
Views: 2526
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Forum: Support Posted: Mon May 30, 2022 4:07 am Subject: can i also bid live |
You can bid manually too, however if you place a bid at the amount you set in Gixen or more and you get there before Gixen does you effectively block Gixen from lacing that bid too.
Not a problem a ... |
Topic: \"You are not eligible to bid on this item\" issu |
Cupid
Replies: 3
Views: 1906
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Forum: Support Posted: Sat May 28, 2022 2:56 pm Subject: \"You are not eligible to bid on this item\" issu |
Is costume jewellery of this value something that you've purchased before with this Ebay account ? |
Topic: Dumb question, but what happens when I win the auction? |
Cupid
Replies: 1
Views: 1462
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Forum: Support Posted: Fri May 27, 2022 10:42 am Subject: Dumb question, but what happens when I win the auction? |
Yes, this aspect is the same as if you placed the bid manually.
Ebay handles the process after you win, enabling you to pay for it, contact the seller if necessary etc. |
Topic: \"You are not eligible to bid on this item\" issu |
Cupid
Replies: 3
Views: 1906
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Forum: Support Posted: Thu May 26, 2022 1:04 pm Subject: \"You are not eligible to bid on this item\" issu |
It's not likely that there's going to be an easy answer to that given that the only way you can get that message is Ebay refusing to accept the bid and returning that status as a reason.
So, as a f ... |
Topic: Ebay internal problem |
Cupid
Replies: 1
Views: 3697
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Forum: Suggestions and Ideas Posted: Tue May 24, 2022 10:02 am Subject: Ebay internal problem |
Changing your Ebay password will generally remove the authorisation that you provide Gixen to bid on Ebay on your behalf.
You should therefore renew it using the second section of the Settings page ... |
Topic: Artikelliste Gebote eintragen funktioniert nicht, hängt |
Cupid
Replies: 2
Views: 2077
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Forum: Support Posted: Mon May 23, 2022 8:03 am Subject: Artikelliste Gebote eintragen funktioniert nicht, hängt |
Generally this forum only operates in the English language.
However, through the use of online translation tools it is sometimes possible to understand what your issue might be.
Do you have any ... |
Topic: Are groups bidding on the same item from different sellers |
Cupid
Replies: 1
Views: 1359
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Forum: Support Posted: Mon May 23, 2022 7:53 am Subject: Are groups bidding on the same item from different sellers |
I recommend reading the [url=https://www.gixen.com/main/faq.php]FAQ page.
Yes, it sounds like you already understand what a normal/standard Group is for.
There are also specialist Groups for oth ... |
Topic: bid way over incrment ?? thanks |
Cupid
Replies: 1
Views: 1466
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Forum: Support Posted: Sun May 22, 2022 6:23 am Subject: bid way over incrment ?? thanks |
I can see a bid of 84 and a winning bid of 86 being reported by Ebay as having been placed in the same second, and the increment in that range is 2.
What was the auction number as your cut and past ... |
Topic: Gixen didn't bid on item |
Cupid
Replies: 1
Views: 1471
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Forum: Support Posted: Sat May 21, 2022 3:02 pm Subject: Gixen didn't bid on item |
In order to get that message Gixen must have tried to place the bid.
That's because that will be an interpretation of what Ebay responded with when it tried.
Most likely it will be because Ebay ... |
Topic: Password reset, no email received |
Cupid
Replies: 3
Views: 1965
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Forum: Support Posted: Thu May 19, 2022 10:29 am Subject: Password reset, no email received |
These emails often get filtered out as suspected spam by email providers, so it's worth checking your spam folder if you have one.
If it's not there, please email Mario direct at the support addres ... |
Topic: Have you considered doing an Ask Me Anything (AMA) on Reddi |
Cupid
Replies: 8
Views: 5812
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Forum: Suggestions and Ideas Posted: Sun May 15, 2022 1:05 pm Subject: Have you considered doing an Ask Me Anything (AMA) on Reddi |
Please keep it friendly, and on topic. |
Topic: Status (main): INVALID AUTHORIZATION |
Cupid
Replies: 4
Views: 2237
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Forum: Support Posted: Sun May 15, 2022 9:16 am Subject: Status (main): INVALID AUTHORIZATION |
Best off to renew the authorisation then, as I suggested, there's certainly no harm doing that, having a more up to date authorisation can only ever be an advantage. |
Topic: Settings page? |
Cupid
Replies: 6
Views: 2835
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Forum: Support Posted: Sun May 15, 2022 9:13 am Subject: Settings page? |
If the form isn't sending you an email then you need to contact Mario direct, via email, at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page.
Please inc ... |
Topic: Settings page? |
Cupid
Replies: 6
Views: 2835
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Forum: Support Posted: Sun May 15, 2022 9:09 am Subject: Settings page? |
You don't ever supply your Ebay password to Gixen, that's not how it works any more.
You authorise Gixen to be able to bid on your behalf, that is what this blog is about:
https://www.gixen.com/ ... |
Topic: Have you considered doing an Ask Me Anything (AMA) on Reddi |
Cupid
Replies: 8
Views: 5812
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Forum: Suggestions and Ideas Posted: Sun May 15, 2022 3:28 am Subject: Have you considered doing an Ask Me Anything (AMA) on Reddi |
Well, that deteriorated fast... |
Topic: Given login timeout |
Cupid
Replies: 1
Views: 1422
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Forum: Support Posted: Sat May 14, 2022 10:36 am Subject: Given login timeout |
I'd suggest looking at the second section of the Settings page to see if it says that your authorisation is set up.
[url=https://www.gixen.com/blog/ebay-third-party-authorizations/]This blog, shoul ... |
Topic: Status (main): INVALID AUTHORIZATION |
Cupid
Replies: 4
Views: 2237
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Forum: Support Posted: Sat May 14, 2022 9:37 am Subject: Status (main): INVALID AUTHORIZATION |
What it means is that when Gixen tried to place the bid, Ebay returned a response indicating that the authorisation you gave Gixen to place bids on your behalf is no longer valid. Authorisations get e ... |
Topic: LAST SECOND BIDS VERSUS MIRROR BIDS |
Cupid
Replies: 1
Views: 1441
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Forum: Support Posted: Sat May 14, 2022 9:10 am Subject: LAST SECOND BIDS VERSUS MIRROR BIDS |
There is no possible 'conflict' for any choice of offset times.
The one that you set with the highest value offset is considerably more likely to be the one that places the bid since that is the o ... |
Topic: Settings page? |
Cupid
Replies: 6
Views: 2835
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Forum: Support Posted: Fri May 13, 2022 3:29 am Subject: Settings page? |
The Settings page is only available after you have logged in to Gixen as pictured in [url=https://www.gixen.com/blog/ebay-third-party-authorizations/]this blog.
However, if the issue is that you ca ... |
Topic: Support for eBay--Sweden (Tradera) |
Cupid
Replies: 9
Views: 17125
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Forum: Support Posted: Wed May 11, 2022 4:13 am Subject: Support for eBay--Sweden (Tradera) |
Since it is now owned by Paypal, not Ebay, unfortunately I think it's getting less not more likely. |
Topic: Not keeping up with current bid |
Cupid
Replies: 1
Views: 1496
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Forum: Support Posted: Thu May 05, 2022 5:53 am Subject: Not keeping up with current bid |
This is not a bug, it's by design, the resources required to monitor all Ebay auctions in real time would be prohibitive, so the auction prices are updated periodically, more frequently towards the en ... |
Topic: Large jump in bid price |
Cupid
Replies: 1
Views: 1417
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Forum: Support Posted: Thu May 05, 2022 5:45 am Subject: Large jump in bid price |
When you set up the snipe did you notice a note on the auction that the reserve was not met ?
This will be the reason, the seller paid extra for a reserve, you are always bidding against that, as w ... |
Topic: Cannot get to work |
Cupid
Replies: 1
Views: 1458
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Forum: Support Posted: Thu Apr 28, 2022 5:50 am Subject: Cannot get to work |
I'm not sure what you mean, to be honest.
What are you expecting that is not happening ?
Is the snipe appearing on your snipes page after you push the 'Add' button ?
The bid itself will only ... |
Topic: I sent bids on an item I deleted 5 days ago?? |
Cupid
Replies: 7
Views: 2972
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Forum: Support Posted: Tue Apr 26, 2022 2:06 pm Subject: I sent bids on an item I deleted 5 days ago?? |
Is it possible that you've accidentally set up more than one Gixen account ?
That said, if it was deleted an hour and a half after the auction was won, only you can do that, the automated removal f ... |
Topic: I sent bids on an item I deleted 5 days ago?? |
Cupid
Replies: 7
Views: 2972
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Forum: Support Posted: Tue Apr 26, 2022 12:42 pm Subject: I sent bids on an item I deleted 5 days ago?? |
When you Edit a snipe you will eventually get a record in your history that you deleted the original snipe. It will have been replaced by the one Mario is referring to.
What Mario is saying is that ... |
Topic: iphone 13 15.4.1 crashes & bids not recorded |
Cupid
Replies: 1
Views: 1560
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Forum: Support Posted: Tue Apr 19, 2022 8:45 am Subject: iphone 13 15.4.1 crashes & bids not recorded |
Have you tried the mobile interface in a web browser on your phone ?
I would think that is less likely to be rendered out of date by new technology. |
Topic: Suggestion: Carnet |
Cupid
Replies: 3
Views: 3530
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Forum: Suggestions and Ideas Posted: Tue Apr 19, 2022 8:42 am Subject: Suggestion: Carnet |
All the options are laid out at the top of the Settings page after you log in here via the web interface. |
Topic: Suggestion: Carnet |
Cupid
Replies: 3
Views: 3530
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Forum: Suggestions and Ideas Posted: Mon Apr 18, 2022 10:10 am Subject: Suggestion: Carnet |
I think 'Chunks' and 'Pay per use' were designed and implemented for occasional users. |
Topic: No email notification of listed removed? |
Cupid
Replies: 1
Views: 1369
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Forum: Support Posted: Mon Apr 18, 2022 4:07 am Subject: No email notification of listed removed? |
Do you normally get notifications for cases where you bid is now too low to be accepted by Ebay and for completed snipes.
So you have them turned on in your settings and have an active Mirror subs ... |
Topic: Status Ended/Won |
Cupid
Replies: 1
Views: 1430
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Forum: Support Posted: Sun Apr 17, 2022 12:14 pm Subject: Status Ended/Won |
Do they have this status on both the Main and Mirror tabs ?
Did you update them after the auctions had competed. or use the browsers 'Refresh' button after having modified them ?
Or, depending o ... |
Topic: Can't get the password reset code |
Cupid
Replies: 2
Views: 1696
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Forum: Support Posted: Sat Apr 16, 2022 12:13 pm Subject: Can't get the password reset code |
Now that you are able to log in, can you check whether it was sending the code to the email address set on your Settings page as the one for notifications ? |
Topic: logging onto desktop download |
Cupid
Replies: 1
Views: 1428
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Forum: Support Posted: Fri Apr 15, 2022 11:27 am Subject: logging onto desktop download |
I just responded to the other thread that you posted on:
https://www.gixen.com/forum/viewtopic.php?t=8703
with:
I don't quite understand.. are you saying you can't log in to both the Desktop ... |
Topic: Gixen Desktop Manager (64-bit) released |
Cupid
Replies: 60
Views: 1124160
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Forum: Announcements Posted: Fri Apr 15, 2022 11:23 am Subject: Gixen Desktop Manager (64-bit) released |
I don't quite understand.. are you saying you can't log in to both the Desktop Manager or here on the website ?
If so have you tried resetting your password using this page:
https://www.gixen.c ... |
Topic: Can't log in from IOS app / No issues with Web |
Cupid
Replies: 4
Views: 2744
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Forum: Support Posted: Wed Apr 13, 2022 8:53 am Subject: Can't log in from IOS app / No issues with Web |
It's probably best to email Mario direct then. Only he has access to details about your Gixen account.
He can be contacted at the support address given on the [url=https://www.gixen.com/main/contac ... |
Topic: Can't log in from IOS app / No issues with Web |
Cupid
Replies: 4
Views: 2744
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Forum: Support Posted: Tue Apr 12, 2022 7:50 am Subject: Can't log in from IOS app / No issues with Web |
Are you typing in your credentials from scratch, or using values stored in your phone ? |
Topic: Constantly getting logged out |
Cupid
Replies: 1
Views: 1563
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Forum: Support Posted: Sun Apr 10, 2022 3:56 am Subject: Constantly getting logged out |
Do you have any protection software that might be deleting your cookies ?
Or, do you have your browser set up to delete them when you close it ?
Have you tried a different browser to see if it's ... |
Topic: Status (mirror) N/A |
Cupid
Replies: 7
Views: 4463
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Forum: Support Posted: Wed Apr 06, 2022 11:12 am Subject: Status (mirror) N/A |
I can reproduce this by scaling my desktop page in my desktop browser.
So, yes, I think it's a display issue with the mobile interface in a mobile browser.
I don't think it's going to have any a ... |
Topic: Status (mirror) N/A |
Cupid
Replies: 7
Views: 4463
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Forum: Support Posted: Wed Apr 06, 2022 8:58 am Subject: Status (mirror) N/A |
Are there any other indications that your subscription may not be active ?
For example, having the countdown when you log in here, adverts on the snipes page, no ability to alter the offset of your ... |
Topic: Gixen showing wrong shipping amount |
Cupid
Replies: 3
Views: 2085
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Forum: Support Posted: Wed Apr 06, 2022 8:49 am Subject: Gixen showing wrong shipping amount |
Yes, I realise you are a potential buyer, I was attempting to establish whether you live (and therefore your Ebay shipping address is) in the same country as the item is located, which you have now co ... |
Topic: Gixen showing wrong shipping amount |
Cupid
Replies: 3
Views: 2085
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Forum: Support Posted: Wed Apr 06, 2022 4:09 am Subject: Gixen showing wrong shipping amount |
I've not found it reliable for international shipping, however it's usually OK for domestic.
I gather you live, and have your shipping address located, in the United States, as are the item/seller ... |
Topic: ebay, VPNs and Gixen |
Cupid
Replies: 2
Views: 1858
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Forum: Support Posted: Sun Apr 03, 2022 5:13 am Subject: ebay, VPNs and Gixen |
Gixen can't log into your Ebay account, even if it wanted to, because you never provide it with your Ebay password.
What Gixen has is authority to place bids on your behalf, which you provide to it ... |
Topic: Instructions how to use GIXEN |
Cupid
Replies: 1
Views: 1608
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Forum: Support Posted: Fri Apr 01, 2022 7:58 am Subject: Instructions how to use GIXEN |
I think, generally, people pick this kind of thing up as they go along.
The tick box to the left doesn't have any immediate effect, it is used to select the items that will be deleted when you sele ... |
Topic: UK Daylight Savings Time Issue? AUCTION END TIME CHANGED |
Cupid
Replies: 2
Views: 1742
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Forum: Support Posted: Fri Apr 01, 2022 7:50 am Subject: UK Daylight Savings Time Issue? AUCTION END TIME CHANGED |
No, it will be because, if you look at the listing itself, at the top:
'This listing was ended by the seller because the item is no longer available.'
As a slight aside, Gixen doesn't work in a ... |
Topic: I can't import my bid list |
Cupid
Replies: 1
Views: 1502
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Forum: Support Posted: Fri Apr 01, 2022 3:39 am Subject: I can't import my bid list |
Most often this is due to the authorisation to access your Ebay account being invalid.
You can renew it at any time using the second section of the Settings page, it doesn't cost you anything and t ... |
Topic: Does Gixen bid on an item that has not met reserved price? |
Cupid
Replies: 1
Views: 1516
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Forum: Support Posted: Fri Apr 01, 2022 3:34 am Subject: Does Gixen bid on an item that has not met reserved price? |
Gixen always submits the bid you specify, whether or not there is a reserve price.
This is how all sniping services work, the price you pay is however worked out by Ebay based on other bids and res ... |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 13
Views: 9182
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Forum: Support Posted: Wed Mar 30, 2022 12:22 pm Subject: You are not eligible to bid on this item. |
It's probably best if you take that one direct to Mario to take a closer look at (as he has for others above), Guy.
He can be contacted via the support address on the [url=https://www.gixen.com/mai ... |
Topic: Cookies issue |
Cupid
Replies: 3
Views: 2398
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Forum: Support Posted: Wed Mar 30, 2022 12:13 pm Subject: Cookies issue |
If you are not able to log in, I'd first recommend using a different browser, just in case the one you are using is in some way messed up.
Then, if that does not work, and you are not able to rese ... |
Topic: Please re-authorize Gixen on eBay |
Cupid
Replies: 54
Views: 190650
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Forum: Announcements Posted: Tue Mar 29, 2022 10:12 am Subject: Please re-authorize Gixen on eBay |
I think once you get to the stage where you can't link your account at all your only option is to contact Mario direct via email at the support address given on the [url=https://www.gixen.com/main/con ... |
Topic: Cookies issue |
Cupid
Replies: 3
Views: 2398
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Forum: Support Posted: Tue Mar 29, 2022 10:04 am Subject: Cookies issue |
I can imagine there might be guidance about that being a higher security risk... in which case not everyone would be happy with such a change. |
Topic: 「SHIPPING ADDRESS COUNTRY RESTRICTED」 I want to release |
Cupid
Replies: 1
Views: 1601
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Forum: Support Posted: Tue Mar 29, 2022 10:02 am Subject: 「SHIPPING ADDRESS COUNTRY RESTRICTED」 I want to release |
I assume you mean your higher bid was rejected by Ebay ?
Unfortunately currently Ebay only seems to take account of your primary shipping address, if the seller has chosen not to ship to that addre ... |
Topic: 4 winning snipes per month. |
Cupid
Replies: 3
Views: 2240
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Forum: Support Posted: Wed Mar 23, 2022 5:16 am Subject: 4 winning snipes per month. |
Yes an active Mirror Subscription entitles you to schedule as many snipes as you like. |
Topic: BID UNDER ASKING PRICE |
Cupid
Replies: 2
Views: 2037
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Forum: Support Posted: Wed Mar 23, 2022 4:44 am Subject: BID UNDER ASKING PRICE |
Ebay will always reject a bid that is less than one bid increment above the current auction price.
The price rose with another bid being accepted at 3 seconds before the auction end, so yours will ... |
Topic: Sign up for mirror |
Cupid
Replies: 1
Views: 1714
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Forum: Support Posted: Mon Mar 21, 2022 11:52 am Subject: Sign up for mirror |
All the subscription options are at the top of the Settings page, which you can get to by pushing the 'Settings' button after you have logged in here.
If your bids are just too low, this won't nece ... |
Topic: iOS app isn’t working 144462879683 |
Cupid
Replies: 1
Views: 1529
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Forum: Support Posted: Mon Mar 21, 2022 11:44 am Subject: iOS app isn’t working 144462879683 |
... and you are still able to log in here to the web interface, in order to schedule your snipes ? |
Topic: undelete |
Cupid
Replies: 2
Views: 2018
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Forum: Support Posted: Sun Mar 20, 2022 2:20 pm Subject: undelete |
This sounds very odd to me, not something that anyone else has reported.
If you've deleted a snipe you should then be able to add a snipe for that same item.
Have you checked that this item defi ... |
Topic: Auction ended while snipe is scheduled in 22hours |
Cupid
Replies: 2
Views: 2000
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Forum: Support Posted: Sun Mar 20, 2022 2:13 pm Subject: Auction ended while snipe is scheduled in 22hours |
Yes, this auction was ended when the seller accepted a Best Offer from a different buyer than retracted their bid. |
Topic: snipes not going through |
Cupid
Replies: 1
Views: 1581
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Forum: Support Posted: Sat Mar 19, 2022 1:58 pm Subject: snipes not going through |
If they were snipes only on the Main server (either without a Mirror Subscription or with one but part of a Group) and they completed during this [url=https://www.gixen.com/forum/viewtopic.php?t=10608 ... |
Topic: items appear as \"ended\"; emails say \"canc |
Cupid
Replies: 3
Views: 2596
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Forum: Support Posted: Fri Mar 18, 2022 10:41 am Subject: items appear as \"ended\"; emails say \"canc |
I think it's likely that more new users, without Mirror subscriptions, are going to use groups since it now appears to allow them to enter more snipes before they reach the limit now imposed on such u ... |
Topic: items appear as \"ended\"; emails say \"canc |
Cupid
Replies: 3
Views: 2596
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Forum: Support Posted: Fri Mar 18, 2022 4:34 am Subject: items appear as \"ended\"; emails say \"canc |
I would only expect a Cancelled status when using a Group and therefore as a result of the outcome of an auction that ended earlier within the same group.
Were these snipes entered as members of a ... |
Topic: password change made safer |
Cupid
Replies: 1
Views: 2979
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Forum: Suggestions and Ideas Posted: Fri Mar 18, 2022 4:27 am Subject: password change made safer |
There is already an account settings page, you access it via the Settings button near the top of the snipes page after you have logged on here.
The issue with allowing passwords to be changed from ... |
Topic: unable to load snipes /impossible de charger des snipes |
Cupid
Replies: 1
Views: 1632
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Forum: Support Posted: Wed Mar 16, 2022 7:46 am Subject: unable to load snipes /impossible de charger des snipes |
Is this something that used to work, but now doesn't, or have you never managed to add a snipe to Gixens snipe page ?
I can add a snipe for that auction using the web interface, so it must be somet ... |
Topic: Can't See Comments Field |
Cupid
Replies: 1
Views: 1557
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Forum: Support Posted: Mon Mar 14, 2022 4:13 am Subject: Can't See Comments Field |
There should be a field between Offset (Mirror): and the 'Add' button on the snipes page that you can type into.
It is a feature that is only enabled for Mirror subscribers, do you have an active s ... |
Topic: A few of my 'Won' snipes |
Cupid
Replies: 3
Views: 2199
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Forum: Support Posted: Sun Mar 13, 2022 7:51 am Subject: A few of my 'Won' snipes |
Your description is consistent with having more than one Ebay account, perhaps more than one Gixen account too.
Have your sellers been paid by the winners of the auctions you think you won ?
Thi ... |
Topic: A few of my 'Won' snipes |
Cupid
Replies: 3
Views: 2199
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Forum: Support Posted: Fri Mar 11, 2022 4:22 pm Subject: A few of my 'Won' snipes |
The emails that inform you that you have won are coming from Ebay, is that correct ? |
Topic: timing |
Cupid
Replies: 1
Views: 1641
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Forum: Support Posted: Fri Mar 11, 2022 5:40 am Subject: timing |
You can if you have an active Mirror subscription.
Snipes without a subscription will default to a 6 second offset. |
Topic: why gixen wont put bid on, on 1 item |
Cupid
Replies: 3
Views: 2165
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Forum: Support Posted: Sun Mar 06, 2022 1:14 pm Subject: why gixen wont put bid on, on 1 item |
Ah yes, that would explain it, in fact I think we've had similar reported before, so it should have occurred to me to suggest that:
https://www.gixen.com/forum/viewtopic.php?t=7184 |
Topic: Potential Unauthorized Transaction |
Cupid
Replies: 1
Views: 1541
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Forum: Support Posted: Sun Mar 06, 2022 1:07 pm Subject: Potential Unauthorized Transaction |
The only person with the access required to the Gixen servers needed to look at other users scheduled snipes is Mario.
He can be contacted directly via email at the support address given on the [ur ... |
Topic: why gixen wont put bid on, on 1 item |
Cupid
Replies: 3
Views: 2165
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Forum: Support Posted: Sun Mar 06, 2022 7:32 am Subject: why gixen wont put bid on, on 1 item |
What is the auction number ? |
Topic: Change email address |
Cupid
Replies: 1
Views: 1709
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Forum: Support Posted: Thu Mar 03, 2022 5:32 am Subject: Change email address |
The address that Gixen sends notification emails to is set in the 'Notification' section of the Settings page.
This blog is for another purpose but starts by indicating how to get to the Settings p ... |
Topic: Gixen did not work |
Cupid
Replies: 2
Views: 1986
|
Forum: Support Posted: Thu Mar 03, 2022 5:17 am Subject: Gixen did not work |
If your bid had been acceptable to Ebay it still would not have won since there was an earlier bid (27 Feb) placed of the same amount and in that case the earlier bid is the winner.
In this case yo ... |
Topic: won two auctions in grouped snipe |
Cupid
Replies: 3
Views: 2335
|
Forum: Support Posted: Mon Feb 28, 2022 7:07 am Subject: won two auctions in grouped snipe |
I recommend that new users read the whole of the FAQ page.
That said, those two questions should probably be amalgamated into one. |
Topic: won two auctions in grouped snipe |
Cupid
Replies: 3
Views: 2335
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Forum: Support Posted: Mon Feb 28, 2022 3:29 am Subject: Re: won two auctions in grouped snipe |
Did not see anything in the FAQ regarding this
From the FAQ page:
Do you support group bids?
Yes. Group bids can be used for items that do not have end times within 2 minutes of each other. Be ... |
Topic: Disregard shipping addresses |
Cupid
Replies: 3
Views: 4947
|
Forum: Suggestions and Ideas Posted: Tue Feb 22, 2022 6:56 am Subject: Disregard shipping addresses |
Ebay accounts are global, it doesn't really matter via which site you choose to set them up.
The link that Gixen provides on your snipes page is set by your selection of 'Your current country setti ... |
Topic: 2 snipes exicuted and 1 did not - I am confused |
Cupid
Replies: 5
Views: 3149
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Forum: Support Posted: Wed Feb 16, 2022 11:20 am Subject: 2 snipes exicuted and 1 did not - I am confused |
2/13/22 12:57:14 PM UTC is before 2/13/22 05:20:17 PM UTC, isn't it ?
Also according to the listing the final price was EUR 35.09; the 7.50 EUR price was outbid just over an hour before the auction ... |
Topic: ShopGoodwill |
Cupid
Replies: 33
Views: 71847
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Forum: Suggestions and Ideas Posted: Wed Feb 16, 2022 9:50 am Subject: ShopGoodwill |
I doubt anyone has yet implemented an automated sniping solution for ShopGoodwill.
If people are getting out-sniped it's most likely from people manually entering late bids. |
Topic: UI issues on My Snipes |
Cupid
Replies: 2
Views: 1851
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Forum: Support Posted: Tue Feb 15, 2022 2:34 pm Subject: UI issues on My Snipes |
You can post a link without the https, and others can figure it out.
What happens if you try to add the snipe again and then remove it ?
Any errors doing that ?... and what is the outcome ? |
Topic: Mixed messages |
Cupid
Replies: 1
Views: 1716
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Forum: Support Posted: Tue Feb 15, 2022 7:19 am Subject: Mixed messages |
Because your 'authorization' is not the same thing as your 'subscription'.
The following blog was written to help explain the difference and guide you through the process of updating your authoriza ... |
Topic: 2 snipes exicuted and 1 did not - I am confused |
Cupid
Replies: 5
Views: 3149
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Forum: Support Posted: Tue Feb 15, 2022 7:06 am Subject: 2 snipes exicuted and 1 did not - I am confused |
Do you mean on the Gixen online snipes page that you get to after logging in here ?
What status has Gixen assigned to this snipe, both on the Main and Mirror tabs ? |
Topic: Third Party Information |
Cupid
Replies: 1
Views: 3048
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Forum: Suggestions and Ideas Posted: Tue Feb 15, 2022 7:04 am Subject: Third Party Information |
I assume you are referring to
prohibiting users from sharing log-in information with third-parties
This hasn't applied to Gixen for quite some time now. Gixen does not have access to your passwo ... |
Topic: Password reset |
Cupid
Replies: 1
Views: 1748
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Forum: Support Posted: Mon Feb 14, 2022 8:02 am Subject: Password reset |
It does seem strange that the password reset emails are much more likely not to arrive than the 'forgot username' ones. My guess is that it is something to do with the content of these emails that cau ... |
Topic: Cancel my Account |
Cupid
Replies: 1
Views: 1765
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Forum: Support Posted: Sat Feb 12, 2022 7:00 am Subject: Cancel my Account |
Log in to your Paypal account and your scheduled payments will be detailed there, that's where you can cancel them from. |
Topic: Gixen switched the eBay account it buys for |
Cupid
Replies: 1
Views: 1696
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Forum: Support Posted: Sat Feb 12, 2022 6:57 am Subject: Gixen switched the eBay account it buys for |
If you have the wrong account authorised for Gixen to place bids on you can change this by updating the authorisation in the second section of the Settings page.
This blog documents the process wit ... |
Topic: Main and Mirror optimum times to win |
Cupid
Replies: 4
Views: 2713
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Forum: Support Posted: Fri Feb 11, 2022 4:43 am Subject: Main and Mirror optimum times to win |
As I said, it's not really an issue either way, there are no advantages of having them different or the same, it just makes a difference as to which server you would prefer to win the vast majority of ... |
Topic: How does eBay bidding work? |
Cupid
Replies: 3
Views: 7271
|
Forum: Announcements Posted: Thu Feb 10, 2022 5:56 am Subject: How does eBay bidding work? |
Another argument that has been discussed many times before.
My take on this has always been, and remains, if you want that option you are not currently entering snipes at the true maximum you are p ... |
Topic: Main and Mirror optimum times to win |
Cupid
Replies: 4
Views: 2713
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Forum: Support Posted: Thu Feb 10, 2022 5:45 am Subject: Main and Mirror optimum times to win |
This is a perennial discussion (the reason there's already a blog on the subject), for which there is no 'right' answer.
Different strategies work best in different scenarios, unfortunately you nev ... |
Topic: INVALID AUTHORIZATION |
Cupid
Replies: 5
Views: 3072
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Forum: Support Posted: Thu Feb 10, 2022 5:22 am Subject: INVALID AUTHORIZATION |
Authorisation is a separate thing from your subscription, please see this blog article on the subject:
https://www.gixen.com/blog/ebay-third-party-authorizations/ |
Topic: Audio files |
Cupid
Replies: 1
Views: 1636
|
Forum: Support Posted: Wed Feb 09, 2022 4:14 am Subject: Audio files |
If this is related to old auctions hosted on Ebay, I think the best place to discuss it would probably be the Ebay discussion forums. |
Topic: I have 2 different expiration dates - do I have 2 accounts? |
Cupid
Replies: 2
Views: 2264
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Forum: Support Posted: Tue Feb 08, 2022 8:52 am Subject: I have 2 different expiration dates - do I have 2 accounts? |
Since your expiration date is so far in the future now, it sounds like you have more than one subscription that applies to the same Gixen account.
You should be able to see what scheduled payments ... |
Topic: Watchlist does not import |
Cupid
Replies: 1
Views: 1757
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Forum: Support Posted: Sun Feb 06, 2022 5:10 am Subject: Watchlist does not import |
Presumably some of the items in your watch list are auctions not just 'Buy It Now's that can't be sniped and hence can't be imported ?
So, assuming that, my next step would be to renew the authoriz ... |
Topic: Bids on listing not showing in Gixen bid box 203809825009 |
Cupid
Replies: 1
Views: 1669
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Forum: Support Posted: Sat Feb 05, 2022 10:45 am Subject: Bids on listing not showing in Gixen bid box 203809825009 |
It's never instantaneous, the prices are updated periodically from a background process that is independent of your browser session.
Assuming you don't have more than 20 snipes scheduled, have you ... |
Topic: snipe just didn't execute and no idea why not? |
Cupid
Replies: 4
Views: 2893
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Forum: Support Posted: Mon Jan 31, 2022 7:58 am Subject: snipe just didn't execute and no idea why not? |
Sometimes the 'ENDED' status means that the snipe was submitted too late or that an edit was made within the last two minutes of the auction.
Did you change the snipe at any time ?
Also if you m ... |
Topic: snipe just didn't execute and no idea why not? |
Cupid
Replies: 4
Views: 2893
|
Forum: Support Posted: Sun Jan 30, 2022 5:39 am Subject: snipe just didn't execute and no idea why not? |
What status has Gixen given the snipe now that the auction has completed ?
Interestingly the seller appears to have relisted the auction with a Buy It Now price well below what you were willing to ... |
Topic: Great site! Great service! |
Cupid
Replies: 2
Views: 7669
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Forum: Impressions Posted: Sat Jan 29, 2022 2:04 pm Subject: Great site! Great service! |
It is still possible to use the site for free snipes, so long as you don't need to win more than 4 auctions per month.
At the time of writing the front page reports that:
Users with pending snip ... |
Topic: subscription not applied |
Cupid
Replies: 9
Views: 5475
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Forum: Support Posted: Thu Jan 27, 2022 4:31 am Subject: subscription not applied |
It's been said before that Paypal transactions don't have the same reference number for the sender as the receiver, which would make it impossible for Mario to find your transaction from your referenc ... |
Topic: INVALID AUTHORIZATION |
Cupid
Replies: 5
Views: 3072
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Forum: Support Posted: Wed Jan 26, 2022 4:48 am Subject: INVALID AUTHORIZATION |
You can keep an eye on the authorisation status on Ebay from the Account tab in My eBay.
Personal Info section, Sign In and Security Link, Third-party app access, View link. |
Topic: INVALID AUTHORIZATION |
Cupid
Replies: 5
Views: 3072
|
Forum: Support Posted: Tue Jan 25, 2022 12:12 pm Subject: INVALID AUTHORIZATION |
If it wasn't invalidated by Ebay because it was 18 months old it will have been invalidated by them for some other reason.
The known actions that can cause Ebay to invalidate an authorisation are c ... |
Topic: Gixen mirror in exchange for link: need to change URL |
Cupid
Replies: 2
Views: 2314
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Forum: Support Posted: Mon Jan 24, 2022 9:05 am Subject: Gixen mirror in exchange for link: need to change URL |
Not having the link would, at the next check, result in your Gixen account being downgraded so that you would be back in the position where logging in a few times would bring up the form at which you ... |
Topic: My snipe was failed |
Cupid
Replies: 5
Views: 3932
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Forum: Support Posted: Mon Jan 24, 2022 4:44 am Subject: My snipe was failed |
This sounds like something that Mario would need to take a closer look at.
Please email him direct at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page. I ... |
Topic: Blink |
Cupid
Replies: 1
Views: 1794
|
Forum: Support Posted: Mon Jan 24, 2022 4:39 am Subject: Blink |
Do you have any anti-popup/advert/spyware software running ? |
Topic: Paid for 6 Gixen chunks and after activating 1 I have 4 lef |
Cupid
Replies: 2
Views: 2253
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Forum: Support Posted: Sun Jan 23, 2022 2:28 pm Subject: Paid for 6 Gixen chunks and after activating 1 I have 4 lef |
Is it possible that you activated more than one in quick succession ?
I think that would extend the period that your account was mirrored for, is there an indication as to how long it will be befor ... |
Topic: How Can I Tell Which Ebay Account I Used When I Signed Up |
Cupid
Replies: 1
Views: 1682
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Forum: Support Posted: Sun Jan 23, 2022 2:21 pm Subject: How Can I Tell Which Ebay Account I Used When I Signed Up |
Once logged in here, if you push the 'Settings' button, near the top of the page, the authorisation is detailed in the second section of the page that is displayed as a result.
For added security t ... |
Topic: Bidding in the UK |
Cupid
Replies: 2
Views: 2339
|
Forum: Support Posted: Sun Jan 23, 2022 2:14 pm Subject: Bidding in the UK |
Ebay accounts are universal, you can use any Ebay account on any of their sites.
There are of course restrictions that apply to your account dependent on where you registered it and what your deliv ... |
Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET |
Cupid
Replies: 5
Views: 3343
|
Forum: Support Posted: Sun Jan 23, 2022 2:02 pm Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET |
It is for this reason that I favour longer offsets, so that my bid is placed, and hopefully accepted, before some of the latest snipers have scheduled their bid to happen and it's them that is caugh ... |
Topic: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET |
Cupid
Replies: 5
Views: 3343
|
Forum: Support Posted: Sun Jan 23, 2022 5:10 am Subject: BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET |
Ebay bidding rules are that any bid will be rejected if it is less than one bid increment more than the current auction price.
Since prices rise with each accepted bid from a new bidder and many le ... |
Topic: Allow Stronger Passwords |
Cupid
Replies: 1
Views: 3309
|
Forum: Suggestions and Ideas Posted: Thu Jan 20, 2022 2:23 pm Subject: Allow Stronger Passwords |
My guess is that it's down to the capabilities of the underlying database.
If so the question metamorphoses into:
'Are Gixen users prepared to pay the extra costs associated with a more capable ... |
Topic: Reset password doesn't work |
Cupid
Replies: 1
Views: 1835
|
Forum: Support Posted: Wed Jan 19, 2022 11:01 am Subject: Reset password doesn't work |
After checking that your email address is associated with your account using this:
https://www.gixen.com/forgotusername.php
and checking the spam folder of your email account to see if Gixen ema ... |
Topic: Increase bid by minimum bid increment? |
Cupid
Replies: 1
Views: 1846
|
Forum: Support Posted: Wed Jan 19, 2022 5:10 am Subject: Increase bid by minimum bid increment? |
The only way that this can possibly work is how Gixen does it, which is to submit the bid you specify at the offset you specify.
Any behaviour that involves submitting multiple bids (because most o ... |
Topic: UK not linking to ebay account |
Cupid
Replies: 2
Views: 2525
|
Forum: Support Posted: Mon Jan 17, 2022 6:40 am Subject: UK not linking to ebay account |
Which interface are you using ?
Web interface on a Desktop computer ?
Mobile interface via a browser ?
Mobile interface via an App ?
Windows interface via the Desktop Manager on a Windows ... |
Topic: S/H to canada in snipes |
Cupid
Replies: 2
Views: 2265
|
Forum: Support Posted: Sun Jan 09, 2022 1:21 pm Subject: S/H to canada in snipes |
Have you set your Target site(s) to be one of the Canadian ones on the Settings page ? |
Topic: Multiple snipe bids were not executed. |
Cupid
Replies: 5
Views: 3684
|
Forum: Support Posted: Sun Jan 09, 2022 5:44 am Subject: Multiple snipe bids were not executed. |
There are no restrictions of this kind implemented on the Gixen side, this is all on the Ebay side.
So it's not related to sniping you cant bid at any time manually either. |
Topic: Multiple snipe bids were not executed. |
Cupid
Replies: 5
Views: 3684
|
Forum: Support Posted: Sat Jan 08, 2022 5:07 pm Subject: Multiple snipe bids were not executed. |
I avoid this issue by only searching for items (though often including items from the whole world) via my home Ebay site.
This way I never even see the items I can't buy because the seller won't s ... |
Topic: Multiple snipe bids were not executed. |
Cupid
Replies: 5
Views: 3684
|
Forum: Support Posted: Sat Jan 08, 2022 4:48 pm Subject: Multiple snipe bids were not executed. |
What status has Gixen given these snipes now that the auctions have completed ? |
Topic: LINKED WITH EBAY ON LAPTOP NOT MY WIFE'S PHONE |
Cupid
Replies: 4
Views: 2907
|
Forum: Support Posted: Sat Jan 08, 2022 6:57 am Subject: LINKED WITH EBAY ON LAPTOP NOT MY WIFE'S PHONE |
Is she trying to log on to the mobile web interface via a mobile browser (in which case which browser ?) or using one of the Mobile Apps (in which case which one; is she using an Android powered or Ap ... |
Topic: author search function doesn't work |
Cupid
Replies: 1
Views: 1913
|
Forum: Support Posted: Sat Jan 08, 2022 6:51 am Subject: author search function doesn't work |
I think the issue with that would be that, as deliberate policy, the forum is open to all and hence very few have ids that are registered for the forum.
The function you're using is probably design ... |
Topic: desktop manager |
Cupid
Replies: 1
Views: 2034
|
Forum: Support Posted: Sat Jan 08, 2022 6:28 am Subject: desktop manager |
Yes, I think 2.0.2 is the latest version.
I don't recall any commitment for the Desktop Manager to be 'better and more convenient than the web tool', however I also don't necessarily disagree with ... |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 13
Views: 9182
|
Forum: Support Posted: Fri Jan 07, 2022 11:59 am Subject: You are not eligible to bid on this item. |
What was the auction id this time ?
Perhaps the message sent back by Ebay this time was slightly different. |
Topic: I Like The New Features |
Cupid
Replies: 1
Views: 4047
|
Forum: Impressions Posted: Fri Jan 07, 2022 5:24 am Subject: I Like The New Features |
All the options are at the top of the Settings page.
If you've already signed up to recurring payments though you don't need to do anything as the next payment should occur as your subscription ru ... |
Topic: changing/deleting paypal account while maintaing my subscri |
Cupid
Replies: 2
Views: 2731
|
Forum: Support Posted: Tue Jan 04, 2022 12:23 pm Subject: changing/deleting paypal account while maintaing my subscri |
As far as I'm aware Paypal is the only payment processor that Gixen currently supports.
The way that Paypal works is that they are the ones that pish the payment to Gixen, it's not like with high s ... |
Topic: Bid substiantially more than closing price. |
Cupid
Replies: 1
Views: 2058
|
Forum: Support Posted: Mon Jan 03, 2022 11:42 am Subject: Bid substiantially more than closing price. |
In order for anyone to be able to look into it you'll need to tell us the auction id number.
Are you still able to provide that ?
It would also be useful if you could provide the Status that Gix ... |
Topic: Where is the settings page? |
Cupid
Replies: 1
Views: 2233
|
Forum: Support Posted: Mon Jan 03, 2022 11:36 am Subject: Where is the settings page? |
There's good news and not so good news.
The Settings page can be accessed after logging on here and then pressing the Settings button near the top of the snipes page.
Unfortunately there isn't, ... |
Topic: Change Ebay Account and Password in Gixen? |
Cupid
Replies: 5
Views: 5539
|
Forum: Support Posted: Sun Jan 02, 2022 7:50 am Subject: Change Ebay Account and Password in Gixen? |
Have you checked that your account is associated with the email address you are monitoring using this page:
https://www.gixen.com/forgotusername.php
If that's working your next step should be to ... |
Topic: Is Gixen suitable for Linux? |
Cupid
Replies: 4
Views: 4947
|
Forum: Support Posted: Sat Jan 01, 2022 12:57 pm Subject: Is Gixen suitable for Linux? |
I'd be interested to learn what the disadvantages are of a service, as compared to an application running on your own computer. |
Topic: Is Gixen suitable for Linux? |
Cupid
Replies: 4
Views: 4947
|
Forum: Support Posted: Sat Jan 01, 2022 9:26 am Subject: Is Gixen suitable for Linux? |
Gixen is a service, not an application.
As such it is Gixen servers that perform the main function of placing bids on Ebay for you in the last few seconds of the auction.
The only interface you ... |
Topic: ebay link missing |
Cupid
Replies: 2
Views: 2309
|
Forum: Support Posted: Wed Dec 29, 2021 3:41 pm Subject: ebay link missing |
I split this post from the thread that you originally posted it on because the rest of that thread was related to linking an Ebay account in Gixen so that Gixen places bids on that Ebay account.
I ... |
Topic: Unwatch an item |
Cupid
Replies: 2
Views: 2140
|
Forum: Support Posted: Wed Dec 29, 2021 3:31 pm Subject: Unwatch an item |
Importing from your watch list sets up a snipe with a bid amount of 0.0.
In order to enable a snipe like that you need to Edit it and assign it a bid amount higher than the auction starting price o ... |
Topic: Paid for Gixen Mirror but does not seem to be working |
Cupid
Replies: 3
Views: 2707
|
Forum: Support Posted: Mon Dec 27, 2021 1:59 pm Subject: Paid for Gixen Mirror but does not seem to be working |
In the email that you get from Paypal should reference the Gixen id that it applies to.
Note this is not the same thing as your Ebay id or your email address. |
Topic: Paid for Gixen Mirror but does not seem to be working |
Cupid
Replies: 3
Views: 2707
|
Forum: Support Posted: Mon Dec 27, 2021 8:50 am Subject: Paid for Gixen Mirror but does not seem to be working |
Is the reference in the email that you received from Paypal exactly the Gixen id that you are logging in to ?
What are the symptoms of 'not seem to be working' what is not happening that you expect ... |
Topic: auction end time changed |
Cupid
Replies: 4
Views: 3689
|
Forum: Support Posted: Sun Dec 26, 2021 11:12 am Subject: auction end time changed |
The message is still there at the top of this page:
https://www.ebay.co.uk/itm/255269908676
on the German site it has 'Dieses Angebot wurde vom Verkäufer beendet, da der Artikel nicht meh ... |
Topic: Won't send me my password reset - spam folder checked. |
Cupid
Replies: 5
Views: 3605
|
Forum: Support Posted: Wed Dec 22, 2021 1:18 pm Subject: Won't send me my password reset - spam folder checked. |
Have you also sent an email direct to Mario at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page ? |
Topic: Disregard shipping addresses |
Cupid
Replies: 3
Views: 4947
|
Forum: Suggestions and Ideas Posted: Wed Dec 22, 2021 10:56 am Subject: Disregard shipping addresses |
If you want the way that bidding works on Ebay to change you'd need to persuade Ebay, it's not something Gixen has any influence over.
The only work around that I can suggest, using Gixen is to hav ... |
Topic: Double charged for yearly subscription? |
Cupid
Replies: 1
Views: 2026
|
Forum: Support Posted: Wed Dec 22, 2021 4:16 am Subject: Double charged for yearly subscription? |
The most common cause is that you've set up the subscription twice. The method implemented by Paypal is always to push payments out, Gixen does not request them.
You should be able to see this refl ... |
Topic: Snipes not added to mirror (yes, I paid for subscription) |
Cupid
Replies: 2
Views: 2293
|
Forum: Support Posted: Tue Dec 21, 2021 1:52 pm Subject: Snipes not added to mirror (yes, I paid for subscription) |
Are you creating this snipe in a Group ?
Grouped snipes are not Mirrored. |
Topic: snipe failed You are not eligible to bid on this item. |
Cupid
Replies: 1
Views: 2084
|
Forum: Support Posted: Tue Dec 21, 2021 10:16 am Subject: snipe failed You are not eligible to bid on this item. |
Here are a few previous discussions, over the past few years, on this status that might be of interest:
https://www.gixen.com/forum/viewtopic.php?t=10512
https://www.gixen.com/forum/viewtopic.ph ... |
Topic: auction end time changed |
Cupid
Replies: 4
Views: 3689
|
Forum: Support Posted: Mon Dec 20, 2021 4:18 am Subject: auction end time changed |
It means that the auction was ended, due to an action taken by the seller, before it was originally scheduled to end as an auction.
That can be for various reasons, however in this case if you look ... |
Topic: Auction ended early? |
Cupid
Replies: 1
Views: 2412
|
Forum: Support Posted: Sat Dec 18, 2021 7:47 am Subject: Auction ended early? |
Yes, it ended early because the seller accepted a best offer as detailed here:
https://www.ebay.com/bfl/viewbids/165233237111
As originally listed it wasn't due to end until 21st December.
It ... |
Topic: Sniping timings |
Cupid
Replies: 1
Views: 2253
|
Forum: Support Posted: Sat Dec 18, 2021 6:05 am Subject: Sniping timings |
This debate has been ongoing since automated sniping was first implemented and is already well covered here on this forum.
Personally, I prefer slightly larger offsets because of the bid increment ... |
Topic: know if I should change gixen configuration to bid on ebay |
Cupid
Replies: 1
Views: 2134
|
Forum: Support Posted: Sat Dec 18, 2021 5:56 am Subject: know if I should change gixen configuration to bid on ebay |
In general most items are available via all the Ebay sites no matter which one they are originally listed.
Equally, if you are not able to bid from your home site it's also very unlikely that you ... |
Topic: Pictures not showing up after import |
Cupid
Replies: 3
Views: 2764
|
Forum: Support Posted: Sat Dec 18, 2021 5:46 am Subject: Pictures not showing up after import |
It must be something to do with the way these images are set up in the import process then.
That's something Mario can look into. |
Topic: Pictures not showing up after import |
Cupid
Replies: 3
Views: 2764
|
Forum: Support Posted: Fri Dec 17, 2021 4:56 am Subject: Pictures not showing up after import |
I presume you are talking about the images that appear above the auction number on the snipes page ?
Do they appear after you modify the snipe to provide the bid amount ? |
Topic: Need HELP with password reset PLEASE |
Cupid
Replies: 1
Views: 2131
|
Forum: Support Posted: Fri Dec 17, 2021 4:50 am Subject: Need HELP with password reset PLEASE |
Doesn't the email give you instructions as to how to use the code ? |
Topic: Wierd bid history. |
Cupid
Replies: 4
Views: 3536
|
Forum: Support Posted: Thu Dec 16, 2021 5:24 am Subject: Wierd bid history. |
I don't know why there would be a random amount reported back to you in this case, that does sound like a defect. |
Topic: Wierd bid history. |
Cupid
Replies: 4
Views: 3536
|
Forum: Support Posted: Wed Dec 15, 2021 2:47 pm Subject: Wierd bid history. |
The item you've provided a reference for:
https://www.ebay.com.au/itm/133957774073
was bought at a fixed price of AU $2.60 about 9 hours before the auction was due to complete, it was not purcha ... |
Topic: EBay item #194595868811 CANCELLED |
Cupid
Replies: 2
Views: 2317
|
Forum: Support Posted: Wed Dec 15, 2021 2:31 pm Subject: EBay item #194595868811 CANCELLED |
I'm guessing you added this item to a Group, and then won an earlier auction in the same Group ?
That is what normal Groups do, they are not to organise your snipes, but to ensure that you only win ... |
Topic: CSV file format |
Cupid
Replies: 1
Views: 2425
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Forum: Support Posted: Mon Dec 13, 2021 6:20 am Subject: CSV file format |
I think the third field would be Group number, where appropriate. |
Topic: subscription not applied |
Cupid
Replies: 9
Views: 5475
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Forum: Support Posted: Mon Dec 13, 2021 6:14 am Subject: subscription not applied |
Is the Gixen account referenced in the Paypal payment exactly the same as the account that you are logging in to here ? |
Topic: Your Gixen mirror subscription expired on Sat, Dec 11, 2021 |
Cupid
Replies: 2
Views: 2491
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Forum: Support Posted: Sat Dec 11, 2021 10:48 am Subject: Your Gixen mirror subscription expired on Sat, Dec 11, 2021 |
I presume this was for 'mirror chunks' that need to be enabled on the Settings page after purchase, before they will take effect ? |
Topic: free AND mirror AND backlinks |
Cupid
Replies: 3
Views: 2988
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Forum: Support Posted: Fri Dec 10, 2021 11:18 am Subject: free AND mirror AND backlinks |
This used to be the case, for many years while Gixen was building it's reputation.
I don't think it's an offer that Gixen needs to offer any more and therefore is unlikely to be revived. |
Topic: Slow site and clocking when adding snipes |
Cupid
Replies: 3
Views: 3061
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Forum: Support Posted: Fri Dec 10, 2021 6:02 am Subject: Slow site and clocking when adding snipes |
You seem to be the only one to have reported having this issue lately. |
Topic: Linked Grouped Bids (?? I think ??) and End Time |
Cupid
Replies: 5
Views: 3527
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Forum: Support Posted: Fri Dec 10, 2021 6:00 am Subject: Linked Grouped Bids (?? I think ??) and End Time |
You can configure a group to provide you a set number of wins, that's done in the Multi-win groups section of the Settings page. You may well find it more useful to use this and organise your groups d ... |
Topic: Linked Grouped Bids (?? I think ??) and End Time |
Cupid
Replies: 5
Views: 3527
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Forum: Support Posted: Thu Dec 09, 2021 10:18 am Subject: Linked Grouped Bids (?? I think ??) and End Time |
Yes, you are talking about a combination of normal group, for your two groups and contingency grouping between the two groups.
However, unfortunately, it is not currently possible to perform a con ... |
Topic: Reached free snipes without without winning?!?! |
Cupid
Replies: 3
Views: 2968
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Forum: Support Posted: Thu Dec 09, 2021 5:37 am Subject: Reached free snipes without without winning?!?! |
All these limits are removed if you're prepared to purchase a mirror subscription at a cost of as little as $5.64 per year. |
Topic: Reached free snipes without without winning?!?! |
Cupid
Replies: 3
Views: 2968
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Forum: Support Posted: Wed Dec 08, 2021 10:42 am Subject: Reached free snipes without without winning?!?! |
I'm quite surprised that you were able to enter/schedule 15 snipes, to be honest.
Were some of them Grouped, as all those in the same Group will only count as one since for a normal Group you shoul ... |
Topic: BIDDING ON AUCTIONS WITH ENDING TIMES WITHIN TWO MINUTES |
Cupid
Replies: 1
Views: 2318
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Forum: Support Posted: Wed Dec 08, 2021 10:34 am Subject: BIDDING ON AUCTIONS WITH ENDING TIMES WITHIN TWO MINUTES |
Yes, the warning only applies to items within the same group, which is when you don't want to win them all.
The process of entering your bid starts up to two minutes before the bid is actually requ ... |
Topic: No email with Password reset code |
Cupid
Replies: 1
Views: 2381
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Forum: Support Posted: Tue Dec 07, 2021 5:32 am Subject: No email with Password reset code |
Please email Mario direct at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page, please include your Gixen id and a short explanation.
He will then be able ... |
Topic: My snipe was failed |
Cupid
Replies: 5
Views: 3932
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Forum: Support Posted: Sun Dec 05, 2021 9:41 am Subject: My snipe was failed |
The authorisation for Gixen to be able to place bids for you on Ebay is not the same thing as your subscription, please see:
https://www.gixen.com/blog/ebay-third-party-authorizations/ |
Topic: Change Ebay Account and Password in Gixen? |
Cupid
Replies: 5
Views: 5539
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Forum: Support Posted: Sun Dec 05, 2021 6:23 am Subject: Change Ebay Account and Password in Gixen? |
These are two different questions because your Gixen account is not the same thing as your Ebay account.
It is also not recommended that you use the same credentials for your Gixen account as for y ... |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 13
Views: 9182
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Forum: Support Posted: Thu Dec 02, 2021 12:41 pm Subject: You are not eligible to bid on this item. |
Unfortunately, it doesn't quite yet conform well enough to what Mario needs to be able to take this back to Ebay... that's because the item your bid has been accepted on is a relisting of the one on w ... |
Topic: What's \"A user agreement acceptance is required for |
Cupid
Replies: 1
Views: 3132
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Forum: Support Posted: Thu Dec 02, 2021 8:31 am Subject: What's \"A user agreement acceptance is required for |
It would seem to be a direct transcription from a response received back from Ebay when Gixen tried to place a bid.
So it may be only Ebay that knows the whole meaning, other than the message bein ... |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 13
Views: 9182
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Forum: Support Posted: Thu Dec 02, 2021 8:10 am Subject: You are not eligible to bid on this item. |
Have you updated or added any details associated with your Ebay account since your bid was rejected by them ? |
Topic: Auto refresh? E-mail Notifications? |
Cupid
Replies: 4
Views: 3330
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Forum: Support Posted: Wed Dec 01, 2021 5:09 am Subject: Auto refresh? E-mail Notifications? |
Do you have a Mirror subscription ?
It might be during the sign up for Mirror that it populates the email address field.
There is also a field to enter your email address in the Notifications ar ... |
Topic: Not seeing items on my watch list. Can't add a snipe |
Cupid
Replies: 1
Views: 2197
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Forum: Support Posted: Tue Nov 30, 2021 12:01 pm Subject: Not seeing items on my watch list. Can't add a snipe |
We found many years ago that allowing images to be uploaded encouraged a large amount of spam to be posted here. Unlike many forums this one is open to all, people don't need to register in order to p ... |
Topic: Passwrod refused |
Cupid
Replies: 1
Views: 2223
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Forum: Support Posted: Tue Nov 30, 2021 5:49 am Subject: Passwrod refused |
As a next step I'd recommend following the procedure on the FAQ page:
What happens if I mistype my password while logging in?
You will not be able to log in. You can reset your password by using t ... |
Topic: Auto refresh? E-mail Notifications? |
Cupid
Replies: 4
Views: 3330
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Forum: Support Posted: Tue Nov 30, 2021 5:37 am Subject: Auto refresh? E-mail Notifications? |
During the auction Gixen servers periodically retrieve updates to the auction price and status and as a result you can be notified by Gixen via email that your snipe will no longer be executed. That o ... |
Topic: help |
Cupid
Replies: 8
Views: 4874
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Forum: Support Posted: Tue Nov 30, 2021 5:19 am Subject: help |
No, I don't think there is a recommended browser for Gixen.
However if you are having this issue with one I think it's a good idea to try another just to see if the issue might be related to your s ... |
Topic: Idea - one budget for multiple items |
Cupid
Replies: 2
Views: 4382
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Forum: Suggestions and Ideas Posted: Tue Nov 30, 2021 5:12 am Subject: Idea - one budget for multiple items |
IT always makes me nervous when people start suggesting schemes under which they bid more than they believe an item to really be worth.
Suppose someone else thinks exactly the same as you and sets ... |
Topic: No bid from Gixen |
Cupid
Replies: 4
Views: 3462
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Forum: Support Posted: Sun Nov 28, 2021 1:07 pm Subject: No bid from Gixen |
The preparations to place the bid for you can start up to two minutes before the auction ends.
That background process can't be checking back with the user interface to see if you've changed your ... |
Topic: You are not eligible to bid on this item. |
Cupid
Replies: 13
Views: 9182
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Forum: Support Posted: Sun Nov 28, 2021 6:03 am Subject: You are not eligible to bid on this item. |
Here is what Ebay themselves suggest:
https://www.ebay.com/help/buying/buying-limits/buying-restrictions?id=4012
There is no harm contacting them and asking them directly why their system reject ... |
Topic: Refresh function has not been working under MS-Edge |
Cupid
Replies: 6
Views: 4782
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Forum: Support Posted: Fri Nov 26, 2021 9:18 am Subject: Refresh function has not been working under MS-Edge |
Are you perhaps expecting it to update all auction price information ?
I don't think it does that, that would be really expensive on server resources if everyone were allowed to repeatedly query t ... |
Topic: Refresh function has not been working under MS-Edge |
Cupid
Replies: 6
Views: 4782
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Forum: Support Posted: Fri Nov 26, 2021 6:00 am Subject: Refresh function has not been working under MS-Edge |
Do you mean the Refresh button on the snipes page ? Not the refresh function of the browser (which is not recommended and why the Refresh button was provided on the page itself) ?
When you say 'not ... |
Topic: Can’t log in and can’t get reset code; no response to e |
Cupid
Replies: 4
Views: 3657
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Forum: Support Posted: Thu Nov 25, 2021 8:45 am Subject: Can’t log in and can’t get reset code; no response to e |
I received a response from Mario, did you get that too ?
If not I'd recommend checking your spam folder to see if the responses are there.
EDIT: Yes I see you did, so hopefully you should be abl ... |
Topic: Can’t log in and can’t get reset code; no response to e |
Cupid
Replies: 4
Views: 3657
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Forum: Support Posted: Thu Nov 25, 2021 6:48 am Subject: Can’t log in and can’t get reset code; no response to e |
As I explained via email, we need to get Mario's attention because only he has the access required to be able to help you sort out your logon access to Gixen. |
Topic: gixen not linking to ebay |
Cupid
Replies: 16
Views: 9850
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Forum: Support Posted: Thu Nov 25, 2021 6:05 am Subject: gixen not linking to ebay |
I have not got, or ever had, this issue.
As Mario suggested to twistedvapour above please can you try to email him at the support address given on the [url=https://www.gixen.com/main/contact.php]Co ... |
Topic: Can’t log in and can’t get reset code; no response to e |
Cupid
Replies: 4
Views: 3657
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Forum: Support Posted: Thu Nov 25, 2021 5:57 am Subject: Can’t log in and can’t get reset code; no response to e |
I've sent an email to that address, if you don't receive it please can you confirm your Gixen id here. |
Topic: help |
Cupid
Replies: 8
Views: 4874
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Forum: Support Posted: Mon Nov 22, 2021 6:19 am Subject: help |
Which browser do you use ? |
Topic: \"private listing\" from Gixen? |
Cupid
Replies: 3
Views: 3102
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Forum: Support Posted: Mon Nov 22, 2021 6:18 am Subject: \"private listing\" from Gixen? |
Yes, other peoples bids on normal listings are provided that way, if you are logged into your account you can always see your own bids on a listing though, it does not matter whether or not it is priv ... |
Topic: help |
Cupid
Replies: 8
Views: 4874
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Forum: Support Posted: Sun Nov 21, 2021 4:31 am Subject: help |
I see. Do you have any software, like 'noscript', running in your browser ?
See also:
https://www.gixen.com/forum/viewtopic.php?t=10425 |
Topic: help |
Cupid
Replies: 8
Views: 4874
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Forum: Support Posted: Sat Nov 20, 2021 12:45 pm Subject: help |
I'm sorry I don't understand, what do you mean by 'turn around' ? |
Topic: Missing Login Fields |
Cupid
Replies: 1
Views: 2297
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Forum: Support Posted: Sat Nov 20, 2021 10:11 am Subject: Missing Login Fields |
I think the fields are not there any more when it detects that you are still logged in on that computer.
Have you tried pressing the 'My Snipes' button to get back to your snipes ? |
Topic: \"private listing\" from Gixen? |
Cupid
Replies: 3
Views: 3102
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Forum: Support Posted: Sat Nov 20, 2021 8:20 am Subject: \"private listing\" from Gixen? |
You are seeing your own bid on the bids page because you are logged in to your Ebay account, if you log out you'll find that all bids are labelled the same.
Equally, since I'm logged into my own ac ... |
Topic: 4 winning snipes?? |
Cupid
Replies: 3
Views: 3333
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Forum: Support Posted: Fri Nov 19, 2021 4:51 am Subject: 4 winning snipes?? |
Yes, that's correct. |
Topic: Gixen Desktop for Linux? |
Cupid
Replies: 1
Views: 3252
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Forum: Suggestions and Ideas Posted: Wed Nov 17, 2021 2:19 pm Subject: Gixen Desktop for Linux? |
Here are a few other threads with responses, that relate in some way to this topic:
https://www.gixen.com/forum/viewtopic.php?t=9270
https://www.gixen.com/forum/viewtopic.php?t=7965
https://w ... |
Topic: Invalid authorization |
Cupid
Replies: 13
Views: 7517
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Forum: Support Posted: Wed Nov 17, 2021 4:07 am Subject: Invalid authorization |
You can't set up snipes more than 10 days before an auction completes because that is generally the maximum duration of an auction on Ebay. |
Topic: Invalid authorization |
Cupid
Replies: 13
Views: 7517
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Forum: Support Posted: Tue Nov 16, 2021 1:17 pm Subject: Invalid authorization |
As Mario explained above, when the authorisation is within 10 days of a known expiry there is a message on the snipes page, this has been the case for a long time.
More recently he's also implemen ... |
Topic: Invalid authorization |
Cupid
Replies: 13
Views: 7517
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Forum: Support Posted: Tue Nov 16, 2021 12:23 pm Subject: Invalid authorization |
If the issue is that Ebay have revoked the authorisation, for things like a user changing their password, Gixen only finds out when it tries to use the authorisation to place a bid.
Ebay does not n ... |
Topic: Snipe didn't work |
Cupid
Replies: 1
Views: 2234
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Forum: Support Posted: Tue Nov 16, 2021 8:46 am Subject: Snipe didn't work |
Was your snipe amount more than one bid increment higher than the winning price ? |
Topic: why I was outbid with a lower price |
Cupid
Replies: 3
Views: 3093
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Forum: Support Posted: Tue Nov 16, 2021 8:43 am Subject: why I was outbid with a lower price |
In that case I think it's one that Mario will have to take a closer look into, please email him the details at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page ... |
Topic: why I was outbid with a lower price |
Cupid
Replies: 3
Views: 3093
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Forum: Support Posted: Tue Nov 16, 2021 5:44 am Subject: why I was outbid with a lower price |
What status did Gixen give the snipe after it had completed ? |
Topic: can't find payment options |
Cupid
Replies: 1
Views: 3753
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Forum: Support Posted: Mon Nov 15, 2021 10:43 am Subject: can't find payment options |
For the payment options you first need to log in, then press the Settings button close to the top of the page, then the options available are detailed in the first section in the page that comes up. |
Topic: Gixen did not bid/snipe on my behalf. Item sold for less |
Cupid
Replies: 2
Views: 2859
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Forum: Support Posted: Mon Nov 15, 2021 7:59 am Subject: Gixen did not bid/snipe on my behalf. Item sold for less |
This can be seen next to the supposed 10.00 bid where it says 'Best Offer'.
Note however that, despite appearances, this does not necessarily mean it was sold for that price. I know from experienc ... |
Topic: Where is Import Gixen List command option ? |
Cupid
Replies: 2
Views: 2610
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Forum: Support Posted: Mon Nov 15, 2021 4:45 am Subject: Where is Import Gixen List command option ? |
It does look like its been removed with the updates that took place a few months back.
There is a link to the old interface at the bottom of the home page, you could use that at the moment. |
Topic: New user unable to authenticate ebay |
Cupid
Replies: 1
Views: 2126
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Forum: Support Posted: Sun Nov 14, 2021 12:31 pm Subject: New user unable to authenticate ebay |
I presume you are following the sequence detailed [url=https://www.gixen.com/blog/ebay-third-party-authorizations/]here ?
Is ebay.com the usual site that you use or one of the other satellite sites ... |
Topic: Recurring paypal despite credit until 2024 |
Cupid
Replies: 2
Views: 2624
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Forum: Support Posted: Fri Nov 12, 2021 4:51 am Subject: Recurring paypal despite credit until 2024 |
For a refund, and consequent reduction in the subscription period, please contact Mario direct via email at the support address provided on the [url=https://www.gixen.com/main/contact.php]contact page ... |
Topic: Tradera - re-consider? |
Cupid
Replies: 1
Views: 2019
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Forum: Support Posted: Fri Nov 12, 2021 4:40 am Subject: Tradera - re-consider? |
The first thread on this auction site is [url=https://www.gixen.com/forum/viewtopic.php?t=5291]here. |
Topic: Watch list not showing/loading can't fix |
Cupid
Replies: 2
Views: 2767
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Forum: Support Posted: Thu Nov 11, 2021 12:53 pm Subject: Watch list not showing/loading can't fix |
If you've already exhausted the help you can get from the other users here, then the next step is always to email Mario direct. |
Topic: Constantly having to log in to Gixen throughout the day |
Cupid
Replies: 4
Views: 3491
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Forum: Support Posted: Thu Nov 11, 2021 5:18 am Subject: Constantly having to log in to Gixen throughout the day |
OK,
If you are not using the 'My Snipes' button to get back to your snipes page, what do you use ? That could well be the reason it's asking you to log in again, this is what this button is for, to ... |
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