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There's [url=https://www.gixen.com/forum/viewtopic.php?t=11240]a topic asking for this, in the 'Suggestions and Ideas' section that you can add your voice to.

dha wrote:
Once you cancel, you can still use gixen mirror for the remainder of your subscription period, right? For example, if someone bought a 2 year subscription and cancelled paypal link after 6 ...

The instructions as to how to get to the Settings page are here:

https://www.gixen.com/blog/ebay-third-party-authorizations/

Below the subscription options should be details of your payments, wi ...

ghaythakel wrote:
any idea why app is not recognizing I am \\\"mirror\\\" sub? note than I downloaded the app and logged in for first time AFTER i subbed and paid through PayPal through mo ...

Ghaythakel wrote:
the old auctions still show up and they are highlighted in yellow. Is there a way to just completed remove them so I don’t have to scroll down to find new auctions?

Are you su ...

Ghaythakel wrote:
how do I delete ALL completed auctions

Have you tried the 'PURGE OLD' button on the My Snipes page ?

Ghaythakel wrote:
why the app is recognizing I am “mirror” subscriber ...

Ghaythakel wrote:
I thought groups were designed just for organizing bids

No, standard groups are for when you only want to win one of the items.

If you want to try to win them all, don't use G ...

Ghaythakel wrote:
it says I am NOT subscribed and it asks me to pay $2.99 monthly. Under settings it doesn’t show that Mirror features either.

On the settings page under the Mirror subscription ...

rwperu34 wrote:
Hello,

I got the ineligible to bid message tonight, however the outcome is not what I would have expected based on reading this thread. The Gixen Mirror site ended up getting the b ...

Paying does not relate to your authorisation, which is free to set up and required by Ebay to be renewed at least once every 18 months:

https://www.gixen.com/blog/ebay-third-party-authorizations/
...

From what I read, once you start off with the [url=https://www.gixen.com/forgotpassword.php]password reset process you need to wait for the reset email to arrive before continuing... even if that take ...

I believe I first used Gixen in 2006, it's still here, I think most would consider that well established.

Mario has developed it all that time, I'd be surprised if anyone ever questioned his abilit ...

csrote wrote:
--The REFRESH BUTTON did not appear to do anything.
What it does is retrieve the latest information about the snipe from the Gixen server, so if the auction(s) has/have completed you s ...

No one is going to disbelieve you here, so no need for images, in any case anyone can get to the Ebay bids page from knowing the auction id.

You ask, what happened ?... Well, I can say that in orde ...

There's no need to select anything to achieve the removal of all completed snipes.

Have you tried using the 'PURGE OLD' button on the 'My Snipes' page ?

As per the resolution above, it would seem sensible to keep trying every few hours. Ebay tends to resolve temporary availability issues in that sort of time frame.

If the issue persists for more th ...

The only person with the access required to sort this out for you is Mario.

Please email the details to him direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Co ...

You can schedule as many as you like.

Once you get into the hundreds/thousands scheduled the update of the snipes page can be quite slow though. So once you get into those kinds of numbers it can g ...

Gixen never updates auction prices in real time... it was tried many years ago.. and is far too resource intensive.. you'd need much more powerful computers and therefore a much higher price being cha ...

I think it makes sense if these payments, for short term Mirror subscriptions, are not recurring.

The idea being to provide the opportunity for users to try out the Mirror service without making an ...

It does seem odd that the only way for you to be able to cancel a recurring payment, that is not linked to a Paypal account, might be to cancel the card that it's linked to.

Has this card accepted ...

Are there any links on the Gixen Settings page for these payments ?

Usually, clicking on those takes you to where the payment is set up, so that you can alter the payment terms or cancel future pay ...

It's Paypal that sends the payment, so you should be able to cancel the recurring payment there.

Probably what Paypal were referring to is that once a payment is sent, if you want a refund then the ...

You set up recurring payments with the provider, currently either Paypal or Stripe.

Gixen doesn't request payments, it just reacts to them coming in. So you need to cancel the payment on the expire ...

It is, as I said, a problem with the interaction with Ebay... Gixen doesn't generate these messages on its own.

So, it might be something specific with the way Gixen interacts with Ebay, but that w ...

In order to get such a message Gixen must have tried to submit a bid and it been rejected by Ebay.

I don't think it always tells you exactly what the restriction is though.

Did you ask the selle ...

I'm baffled why anyone would use a sniping service to change their mind in the last few seconds of an auction... At that point it's easier just to do that on Ebay directly.

Ebay bidding results in the second highest bidder setting the sale price, that being at most one bid increment above that second highest bidders maximum.

As indicated, bidding against yourself does ...

ertanert wrote:
Can you help please Question

It's best to use the support email for this. Always provide your Gixen id when doing so and details of the payment may also help too.

todd ruel wrote:
How do I change my contact email address?

That question was last addressed Log in here on the web interface.

On the 'My Snipes' page, near the top, press the 'Settings' button. ...

It's always best to transcribe error messages here exactly as they are presented on the page, because often the precise details of the message are an indication as to what the issue really is.

So, ...

As per [url=https://www.gixen.com/forum/viewtopic.php?t=11607]this thread, you did the right thing.

Mario has acknowledged that payments via stripe are more problematic and is looking into why that ...

It is a question best asked of Paypal, receivers of funds, like Gixen, don't really have any control over how you fund purchases.

Yes, changing a Gixen password does nothing on Ebay.

It's only Ebay that decides to revoke third party authorisations when you change credentials on their site.

What was the auction number ?

Was the extra amount due to taxes or postage costs ?

I am able to schedule a snipe for that auction.

Did the error actually have '<item name>' in it or is that an edit you made ?
In my experience that error message exactly replicates whet you ...

For future reference:

https://www.gixen.com/main/faq.php

Can I change my bid after I've entered it in Gixen?
Yes, just click the

I recommend that everyone reads the whole of that page.

Please can you send the details, including your Gixen id, to Mario direct, via email to the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page and I'm sure he'll sor ...

No, it was never a thing.

See:
https://www.gixen.com/forum/viewtopic.php?t=9439

You can still get an ongoing Mirror Subscription from a backlink from a google rated page though.

What was Paypals response ?

Only Mario can deal with stuff like this, so the support email address is the right way to go.

Posting here might however help him to find your email if it's gone to the spam folder, I guess.

I ...

In these circumstances, if you're likely to want to bid on this sellers auctions in the future, or you really want to know what restrictions there are, that can prevent you from bidding it's usually b ...

Interesting, when I click on that link I'm sent to a 'buy.stripe.com' page with the reference being: 7sI8xXb9D5Cj8bC9AN

Where is it sending you? ... Perhaps we are served up different options based ...

There are automated account updates that accompany a payment being made, so you'd need to coordinate that sort of thing with Mario directly.

He can be contacted via email at the support address pro ...

Yes, as you've found, we've had some discussions [url=https://www.gixen.com/forum/viewtopic.php?t=11536]here, [url=https://www.gixen.com/forum/viewtopic.php?t=11468]here and [url=https://www.gixen.com ...

Have you tried asking Paypal about this ?

Perhaps you could try changing your default method of payment, in your Paypal account, before trying again ?

Not a problem at all.

Gixen handles tens of thousands of auctions.

It doesn’t matter that it's the same bidder using the same authorisation either, Ebay copes with that just fine.

I've pers ...

I suspect the costs of implementing and maintaining a discount scheme for multiple accounts would probably outweigh the extra income that it might generate, and that's the reason it hasn't and probabl ...

Have you changed any of your credentials on Ebay recently (password or user name), because Ebay removes the authorisation when you do that ?

You can easily renew it in any case (at no cost) using t ...

Yes, as you say, Ebay only holds one authorisation per partner on each Ebay id.

So, linking the same Ebay id to two different Gixen accounts isn't ever going to work. When you authorise the Ebay i ...

Log in here on the web interface.

On the 'My Snipes' page, near the top, press the 'Settings' button.

On the page that comes up, the email address is in the 'Notification' section.

Leib wrote:
I solved this by deselecting the 'Remember my login' option

Perhaps you do not have write access to the working directory while the application is running. That's needed to save the pa ...

I haven't looked into this to any great extent... haven't Ebay provided any way to register your proof of age with the account that is in your name ?... Or do they insist on re-verifying you on every ...

I believe the only way to change the Gixen credentials that you use in the Desktop Manager is via the 'Settings->Username and Password' option...

Is that what you are saying is not having the de ...

Can be one of a few reasons, like age restrictions when Ebay does not know your age, not having credit cards registered with Ebay, or being blocked directly by the seller.

So, some indication as to ...

Gixenwozere wrote:
top of a webpage

I realise that I'm not answering your point directly any more, but have you tried moving the input fields from the bottom to the top of the page using the 'Inpu ...

I am sorry for your loss.

Obviously, no-one can do anything about this one. Sad

What I've done is set a reminder, once a year, to reset this, and since Ebay don't automatically revoke it for 18 ...

What interface are you using to schedule and maintain your snipes ?

There are warnings on the snipes page here, for 10 days before the expiry, which should cover all the time you can schedule a sni ...

It might be a situation similar to [url=https://www.gixen.com/forum/viewtopic.php?t=11582]this.

I'd recommend emailing Mario, he might have a suggested way forward.

Your Ebay password is not known or used by Gixen.

Your Gixen id is a different thing from your Ebay id.

However, if you change your Ebay credentials they will remove the authorisation that you g ...

The evidence here:

https://www.ebay.com/bfl/viewbids/136222919319

is that Ebay were still accepting bids 36 seconds after Gixen placed its bid.

So, either Ebay provided Gixen with an incorrec ...

I agree this needs further investigation.

If Ebay are going to start publishing end times 45 seconds earlier than they actually do close the auction they at least need to be open and honest about i ...

redcastril wrote:
Still unable to access anything at all in the UK without the VPN.

What was Mario's response from your having emailed him the tracert output ?... Last I heard he was trying to tra ...

PrecenZone wrote:
i used stripe we dont have paypal

That's fine, you need to put that in the email that you send to Mario.

Requests for refunds should be sent, via email, direct to Mario at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page.

Always include the Gixen id that the ...

I think you're correct j62Prablem.

The current implementation of Contingency bidding isn't used much because it isn't actually useful for many scenarios... and that has caused Mario to regret havin ...

redcastril wrote:
Managed to get back on this for the first time in a while using the VPN but still get nothing in the UK without the VPN- not getting that critical error message though, just fai ...

Yes, that's a very long standing display issue on the website.

Whether there's an easy fix from the Gixen side, I don't know, Mario is the only one that could tell us that.

I'm not aware of any ...

c1993w wrote:
I don’t quite understand what offset means.

It's the time, in seconds, before the auction end that the server should place the bid for you.

If you set them to different values y ...

Here's what I'm seeing, on the American site, in terms of actual late bids:

Time Ended: Jul 26, 2025 at 9:00AM PDT

6***i (51) $213.50 26 Jul 2025 at 8:59:59am PDT
6***w (48 ) $211.00 26 Jul 202 ...

I presume it's the:

phpBB : Critical Error

Could not connect to the database

DEBUG MODE

SQL Error : -1 Array

?

Mario is looking at that one... it's only affecting the Community area ...

Can you provide a bit more explanation as to what issue your is ?

Perhaps you could start with some of the auction numbers affected ?

You get an indication as to which Ebay account is linked in the first line after the title of the second section on the Settings page.

That is also where you can unlink and relink to a different on ...

zav12 wrote: it clearly impacted functionality

Certainly, and acknowledged as such in my first paragraph.

zav12 wrote:If you have a stock email

I have stock emails for many situations, that I ...

As you say, the way that Ebay has always worked, is that multiple bids from the same Ebay account don't increase the auction price, provided there are no other comparable bids, from other Ebay account ...

kcsw1620 wrote:
Would it be possible in the future to send out a notice via email or message about issues like this? I lost on an item that was needed for an upcoming wedding, and had no idea there w ...

Since I don't know the answer to all your questions I think it's best if I direct you towards emailing Mario direct at the support address on the [url=https://www.gixen.com/main/contact.php]Contact pa ...

Can you be a bit more explicit about what the problem is?

Is the page not loading properly ?

Are there any error messages ?

Indications that the application is 'busy' .. like a spinning wheel ...

Agreed, this appears to be an issue with the current version (2.2.0).

All my sipes come up with that error when attempting to refresh the auction price. Do you have any snipes for which that error ...

If Paypal are taking payments that you have not authorised, it is best that you ask them directly to refund you and cancel any future payments.

It is on their site that all this is controlled, Gixe ...

In order to store the credentials the application needs write access to the working directory.

So, either give yourself write access to that directory, run the application as the Administrator or r ...

Ah yes, there is a discount for having a recurring subscription, so if you cancel it before the next payment you should always expect the term to be reduced because you're getting the service at a low ...

If you haven't cancelled it then it should make the next payment before you need to schedule any snipes that would execute after your subscription runs out... Or do you think there's going to be a gap ...

Can you clarify whether it's a non-recurring or a recurring subscription that you have been signing up for ?

Does [url=https://www.gixen.com/forum/viewtopic.php?t=11533]this fairly recent thread help ?

It very much depends on the cause of the authorisation being revoked.

If it was due to Ebay removing it automatically when a change is made to credentials, there's no indication that Gixen can reac ...

BOATS wrote:
Why did it not bid on 2 listings? 267283402092 and 205545521288.

Please can you start a new thread when the subject is different from the rest of the preceding part of the thread.
...

Is this another case as being discussed [url=https://www.gixen.com/forum/viewtopic.php?t=11539]here where we are talking about hundreds of scheduled snipes ?

Are there ever any error messages displ ...

I don't think they were ever removed, though I have previously suggested that is a better option than displaying inaccurate values.

It's always been best to check the auction page on the Ebay site ...

Just as on Ebay itself, the bid amount is always in the currency of the auction, Gixen does not do any currency conversion for you.

I have a spreadsheet that I update with current conversion rates, ...

Are we talking about the ones in the 'eBay Item Number' column of scheduled snipes ?

I'm also using the latest Firefox (139.0.1 (64-bit)), and mine are appearing there, so this might be an issue re ...

I presume you changed your Ebay password ?

Unfortunately that always causes Ebay to cancel all third party authorisations, also they don't inform those third parties that the authorisation has been ...

The web server was moved onto a new machine a few days ago... that machine might need a few performance tweaks, particularly for web pages that contain a lot of snipes. I'm sure it will improve over t ...

Do these two recent threads address this issue sufficiently:

https://www.gixen.com/forum/viewtopic.php?t=11526

https://www.gixen.com/forum/viewtopic.php?t=11515

?

Does anyone have this issue with less than a couple of hundred scheduled snipes ?

OK, I'd recommend updating the credentials via the first option on the Settings menu (Username and Password) in the Desktop Manager, just to make sure they are exactly the same as those you've used to ...

There's a number of issues and questions raised here.

I'd ask you to look at whether you can get to the Settings page (it's a button at the top of the 'My Snipes' page, after logging in here), to c ...

This isn't really the thread for failed snipes, since this tool just helps you to schedule them.

Please can you start a new thread in the support area and provide more details like the auction id, ...

That behaviour from Ebay is because this item is being sold by a private seller.

On .co.uk they now charge the buyer an extra premium, which is included in the price that they display (because UK l ...

I'm not having any problems logging in.

It's possible that too many attempts could have caused your id to be disabled. That would be a measure to prevent it being possible to hack an id just by gue ...

Butux2020 wrote:
I keep getting invalid authorization

That's the second section on the Settings page, that costs you nothing to sort out, but must be done at least once every 18 months since Ebay ...

If this happens it's best to contact Mario direct via email at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page.

Please always provide your Gixen id when co ...

It's done on the payment processor side of things, because that's where recurring payments are set up.

So, you could have either set it up within Paypal or in Stripe.

First you need to log in he ...

I got this AI generated response:

Yes, eBay is currently testing changes to auction bid increments, which has led to some reports of inconsistent bidding increments. While the official increment sc ...

Well, it's a message that originates from Ebay... so, it won't be anything that Mario has any influence over.

Many get confused by it, thinking it is referring to items that you can still pay for n ...

Apparently the Chrome extension is currently not available:

https://www.gixen.com/forum/viewtopic.php?t=11524

Please can you use the dedicated thread that I linked in my first response.

That's the one that Keith (the developer) monitors.

Is this the same question as we discussed in [url=https://www.gixen.com/forum/viewtopic.php?t=11515]this recent thread ?

mikefritsch wrote:
Problemo solved

Thanks for letting us know that you were able to sort this out.

Not sure I follow what the issue was, to be honest.

But, in any case, for the benefit of ot ...

The browser extensions are supported from [url=https://www.gixen.com/forum/viewtopic.php?t=8659]this thread

The extension still seems to be available at the link provided... though, I guess, you ma ...

Ramona wrote:
If the seller of the item had put a restriction on the minimum feedback that they required in order to bid, would that have resulted in the same error?

Quite possibly, but then they ...

Just a thought, this is an account with 0 feedback... perhaps the amount of the bid actually affects whether Ebay requires more verification ?... perhaps a missing email address, or a registered payme ...

hjpinheiro wrote:
I cannot see my snipes in the App. Everything is working fine in the browser.
Based in eBay.de

Do you mean on a mobile ?

If so, which one do you use iPhone or Android ?

will only show three items from my watchlist and none of them are auctions

That is certainly odd, perhaps even unique, Gixen should not be importing anything that is not an auction, at all.

Can ...

Giannio2019c wrote:
I have bid again yesterday on 277087367434

Mario can be contacted directly at the support address provided on the [url=https://www.gixen.com/main/contact.php]Contact page.
...

OK, I've tried it myself and you are correct.

Gixen bids submitted for UK auctions via the US Ebay site are not reduced by the buyer premium and if you win, though the UK Ebay page shows the higher ...

benjylad01 wrote:
Funny thing is, if you buy (based in the UK) via the .com site you don't have to pay the buyer protection fees, regardless of having a UK delivery addy. I popped on to see whether ...

giannio2019c wrote:
when i place my bid in real time on ebay i do not have any problem to place the bid

Do you have an example auction where you have placed a manual bid and subsequently had a Gix ...

LARRYTOWN wrote:
Why didn't the Gixen page show me the latest bids on my item?

Because updates to the auction prices on the Gixen servers are periodic, not real time... and that's because of th ...

As I say, that's the only place that I am aware of where you can enter an email address, so if it doesn't apply to everything you'd need to contact Mario to change that.

As far as I'm aware, everything runs off the one that is listed in the 'Notification' section of the 'Settings' page.

Have you tried updating it there ?

The Gixen snipe amount has always been the maximum amount that you are prepared to bid on the item.

That remains the case with items that you buy from private sellers in the UK, and now includes th ...

If you can add snipes without getting any warnings via the web interface, then I'd say that's an indication that your subscription has not expired and that your authorisation is still valid. However, ...

In that case there are a number of things to check... that it's still installed and that its enabled being the first two.

After that I'd uninstall it and then install it again, if it isn't working. ...

kangaroo999 wrote:
Gixen bidding link does not appear on any eBay items.

Do you mean the Autosnipe browser extension that is supported from [url=https://www.gixen.com/forum/viewtopic.php?t=8659]th ...

jung777 wrote:
This affects my small bussines

Did you also use a different delivery address for your second account ?

Have you confirmed with the seller in question that they are not blocking a ...

FastlaneBSA1000 wrote:
forced refresh... This does not seem to be a \"delay\" as Gixen have suggested to others but a real bug that may affect bidding... a response about why the forced ref ...

Yes, still send the email... Mario may well have other ideas about what is going on here.

Previously Mario has stated that Gixen doesn't report WON auctions unless it successfully places the bid it ...

Certainly sounds like it's an issue on the Gixen side then.

Do you also have snipes scheduled that are completing/failing while you are re-authorising, or just after that ?

It is interesting saying that you've removed the authorisation on the Ebay side; which implies it was still there to remove ? In which case is it possible that the only error here is that you're getti ...

Yes, we started a conversation about this dominic735 wrote:
I suspect Gixen shows it as before the fee when there are no bids, and after the fee when a bid is placed.

I think you're probably corre ...

it says 'WON' here on the Gixen website.

That's good, thanks for coming back to let us know.

Gixen only ever says that if it managed to place your bid, so we'll certainly count that as a success ...

I already set the country to the UK back then. Main target site: UK, mirror: US. Gixen main is Chicago, Gixen mirror is Miami, although the cities can't be changed.
So, is this setup okay?

That ...

I also set a UK shipping address as the default.
In the app, I also changed the country to the UK.

This way, I was able to place a bid, because I had to try it out.

Will Gixen work after thes ...

You would need to know what to search for, but it has indeed previously been discussed [url=https://www.gixen.com/forum/viewtopic.php?t=11473]here, [url=https://www.gixen.com/forum/viewtopic.php?p=407 ...

You've done the right thing by emailing Mario at the support address.

Please give him a few days to get to and process your request.

Is it [url=https://www.gixen.com/blog/ebay-third-party-authorizations/]this blog and [url=https://www.youtube.com/watch?v=_MASkjBSyQA]this video that you've been comparing to ?

It's all in the seco ...

Yes, when a snipe is scheduled on both servers, both of them try to submit that bid.

Part of the design is that the servers need to be independent of each other, so that if one is not operational t ...

thegreatozmodiar wrote:
the \"add to Gixen\" add in

I think you're referring to the Autosnipe browser extensions, which are supported from [url=https://www.gixen.com/forum/viewtopic.php ...

i did put in an offer that was rejected.

Sometimes a seller can even be offended by a bid being too low, in their opinion, and block you as a result.

Try putting in an opening low bid on one of ...

Hmm, interesting, it looks like one of those IPs is associated with Sky, which is presumably your ISP, and the other with Cloudflare, which is presumably where Ebay are hosting much of their content t ...

I'm not certain that I understand you, however if you want to change the Ebay account that Gixen places bids on, that is done via the second section of the Settings page.

You get to the Settings p ...

It's most recently been discussed on [url=https://www.gixen.com/forum/viewtopic.php?t=11471]this thread.

Agreed, it is unusual to win auctions with the same seller as you also lose auctions with th ...

Ebay has always displayed the bid amount required to win the auction... which in the case of just one bid is that opening bid amount.

Once there is more than one bid, Ebay therefore then displays t ...

Please give him a few days to respond... occasionally things can get busy.

That option comes up when you log on randomly... so I think you have to keep logging in and out until you get the option to register it again.

jasmine wrote:
Same thing happened to me today

Had you already successfully placed a bid on the item before Gixen attempted to place the snipe bid ?

Ramona wrote:
if you are the high bidder at less than a full bid increment from the underbidder, and you then place a later, higher bid,

I don't think I've ever done that, or, in fact, ever noti ...

This is actually a standard sniping technique, when there is a low Buy It Now price on what is otherwise an auction. So, snipers that believe the item will get sold (to someone else) for that BIN pric ...

Great,

... and if you subsequently get a rejected Gixen bid I'm sure Mario will be very interested in taking that forward with Ebay directly... He closely monitors the support email address provide ...

Yes you can, either by using the browser on your phone or via one of the [url=https://www.gixen.com/forum/viewtopic.php?t=10912]mobile APPs.

Hi Liz,

I wouldn't expect it to be a bug in Gixen's system if that's what you mean. It will be as a result of a rejection that Gixen has received back from Ebay... so, if it's a defect, it would be ...

Most often that means that the seller has blocked any bids from you. There are other restrictions that sellers can impose though, like where they are willing to post, how much positive feedback you ha ...

I'm not exactly sure what you are saying here, sorry.

Are the snipes not displaying at all on your 'My Snipes' page, or they are displaying but with zero bid amounts ?

Were they initially import ...

There are also issues with private sellers no longer being able to issue combined postage invoices, because this would be 'incompatible' with this new selling option.

Perhaps Ebay will refine it a ...

Keith supports/administers the extensions form [url=https://www.gixen.com/forum/viewtopic.php?t=8659]this thread, so I've added a link to this thread there.

There is a request for support for other browsers [url=https://www.gixen.com/forum/viewtopic.php?t=11469]here.

I'm not aware of any pop-ups that Mario has implemented for Gixen.

For now I'd put this down to an unfortunate coincidence.

Everyone should continue to be suspicious of any pop-ups that they don ...

As far as I am aware all Ebay servers are in the USA, even those that serve sites like the Australian ones.

The Gixen servers are also in the US.

Ebay does reject bids but not generally due to w ...

It's definitely once you are on the Paypal site that you can cancel future recurring payments.

All payments that Gixen receives from Paypal are as the result of them sending it, without a request f ...

I've been expecting and waiting for this to be raised here.

I guess that so far this only applies to auctions on ebay.co.uk.. or have they rolled this out on any other sites yet ?

The bid you sc ...

This will be a reflection of what Ebay responded with when Gixen tried to place your bid.

That seller is located in West Footscray, VIC, Australia, and has restrictions on where they are willing to ...

If it's on the Ebay site, that would be a problem only Ebay could fix, wouldn't it ?

Or have I misinterpreted your post ?

Was this one where you hadn't reauthorised for over 18 months and it therefore expired ?

In which case you should have had a red warning message on your bids page when you added that snipe.

Or w ...

OK thanks... looks like Mario may have changed a few things behind the scenes, since the changeover to using authorisations.

If you can't find the recurring subscription on the Paypal side, please ...

nick wrote:
Update - I did the \"Transfer your mirror subscription\" and that seemed to link the old eBay-based account subscription to my current gixen-based ID.

The subscription detail ...

nick wrote:
I contacted payments at gixen.com and support at gixen.com without any response earlier this week. The next step is to open a chargeback with PayPal, but I'm trying to avoid that.

I h ...

Sorry, I only just got to this...

Glad you got it sorted in the mean time...

Good luck with your future snipes.

Gixen will never ask you for bank details.

You should also be able to turn any adverts off if you have an active subscription.

Have you checked your Settings page to see if your subscription is ...

Please email Mario direct with this suggestion, at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page.

Please always include your Gixen id in all such commun ...

Most Mirror subscriptions are time based, not bid based, and in those cases Gixen will place mirrored bids up to the point where the subscription time ends. After that any scheduled snipes will be pla ...

janot67 wrote:
Hello, I can't find the password change page, I'm logged in with my ID, but despite my searches I can't find anything?
Can someone help me?
Thanks in advance...

https://www.gixen. ...

The reason no one can give you a link from within the forum is that you need to be logged in to access that page, and it is different depending on which user it is that is logged in. You don't need to ...

William wrote:
promises to always be free, then changes it once he gets a solid userbase.

There is still no charge for an account that functions.

If you own a google ranked website, as far as I ...

The best way for you to achieve this will be for you to cancel one of the recurring payments, and then also get Mario to refund some of your payments, to bring down the amount of extra subscription ti ...

Ubermegamanx wrote:
Please cancel my service I haven’t used it and I’m still being charged

You should be able to do this yourself by going to the Settings page, finding the transaction after t ...

Yeah, that's probably the most likely cause.

Only other option is emailing Mario direct at the support address given on the [url=https://www.gixen.com/main/contact.php]Contact page... send it from ...

Yes, there seems to be some odd things going on with any Gixen account that does not have a Mirror subscription, when you have selected a language that is not English.

Mario will need to look into ...

It's been a long time since I registered a new Gixen account.

Are you able to log into your Gixen account without any issues ?

Are you waiting for a confirmation of your payment, which would com ...

I'm sure other processors have been considered.

They not only need to have an interface that allows the automated integration to do the required job, each implementation increases the complexity of ...

Yes, thanks for pointing that out, it does need changing.

That would usually be because you've signed up more than once for a Mirror subscription.

There should be links to Paypal on the Settings page that should allow you to get to the subscriptions on th ...

goodlittlekitty wrote:
I meant to say I transferred a mirror subscription from one Gixen-registered email (associated with an eBay account) over to a different Gixen-registered email (also used with ...

Generally I advise people that have multiple delivery addresses to set up different Ebay accounts for each address.

Otherwise the option of constantly changing your delivery address on a single Eba ...

That's a lot of questions... I'll do my best to answer them all, but some may inadvertently get missed so please elaborate if you're still confused.

You certainly didn't transfer your 'mirror subs ...

Gixen accounts are entirely separate from Ebay accounts.

It is advised, for your own security, that you do not name your Gixen account the same as your Ebay account, however, obviously neither Gix ...

Yes, as [url=https://www.gixen.com/forum/viewtopic.php?t=11160]others have found this does appear to be associated with using this feature on a mobile.

Do you have a desktop/laptop that you could t ...

Only Mario has access to the features required to resolve this for you. So you've done the right thing in contacting him direct via email at the support address given on the Contact page.

Make sure ...

A [url=https://www.gixen.com/forum/search.php]forum search for 'Invalid Authorization' does bring up a lot of results these days...

The vast majority lead to [url=https://www.gixen.com/blog/ebay- ...

I imagine you're seeing that as you log in ?

The other options are still available after you have completed logging in, and are on the 'My Snipes' page... push the 'SETTINGS' button, near the top o ...

they were probably counterfeit anyway.

When users report items and Ebay removes them as a result, they do disappear completely from Ebay.

Obviously, Gixen can't snipe things that have been remov ...

I couldn't see any link to Gixen on the url you tried to embed here either.

That appears to be what that message is telling you.

Certainly [url=https://www.gixen.com/forum/viewtopic.php?t=10918]the last time Mario looked into this the intention was that the link on the Settings page should lead you to somewhere on Paypal where ...

several years.

As far as I am aware Keith is still maintaining it in several variants, for a few different browsers.

Can you explain which Ebay site you are using ?

As I understand what you ...

Whatever has happened to your account, as a result of actions you've taken, this sounds like something only Mario could sort out on a case by case basis... Accordingly, please can you send the details ...

To do this you change the authorisation that you give Gixen to bid for you, via the second section of the Settings page.

The process is explained with pictures [url=https://www.gixen.com/blog/ebay- ...

There is a 'Close Account' button in the 'Delete account' section at the bottom of the 'Settings' page.

You can get there, after logging on, by pushing the 'Settings' button on the 'My Snipes' page ...

Fair enough, it stays.

I hope you've now resolved this on your Gixen account, with the help of the blog.

Good luck with your future snipes.

For future reference, the [url=https://www.gixen.co ...

Please first read mark8x10 wrote:
Your ebay authorization
administered from the second section of the settings page (and is not something you pay for), which is the authority that you grant via ebay ...

does not work

Can you be a bit more specific ?

Any error messages, or at what stage is it not doing what you expect it to do... e.g. you not receiving an email, even after checking your spam fol ...