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Changed user name as requested, old and new wont' work

 
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mal22
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PostPosted: Sun Aug 13, 2017 6:16 pm    Post subject: Changed user name as requested, old and new wont' work Reply with quote

Gixen said it can no longer use Ebay user name, so I changed it from m-a-l-22
to mal22. It's not working, tried this and that as requested, doesn't work.
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juangrande



Joined: 09 Aug 2007
Posts: 890
Location: San Diego, California, USA

PostPosted: Sun Aug 13, 2017 6:56 pm    Post subject: Reply with quote

Just to be sure, check the following.

1. Your eBay username and password should not be changed.

2. You should create a new username and password for your Gixen account (preferably very different from your eBay username and password).

3. Log in to your Gixen account with your new username and password, and then go to the Settings page (by clicking the Settings button at the top of your Gixen account page).

4. Check that Gixen is authorized on your eBay account. (This may be what's missing for you.)
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If you don't know where you are going, you will wind up somewhere else.
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Cupid



Joined: 09 Aug 2007
Posts: 7574
Location: Bristol, UK

PostPosted: Mon Aug 14, 2017 1:44 am    Post subject: Reply with quote

Yes, please follow Johns advice, above.

Only if you still haven't got it working, after trying all those things... then please could you explain, in what way 'it's not working', that is, at what stage do you get a failure and what exactly is that failure ?
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7111

PostPosted: Tue Aug 15, 2017 8:07 am    Post subject: Reply with quote

I just looked at your new Gixen account, and everything seems fine to me. Please let me know what exactly is not working.
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PostPosted: Tue Aug 15, 2017 8:07 am    Post subject:

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