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bcalnyc Guest
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Posted: Thu Mar 15, 2018 3:01 pm Post subject: Can't login - different than other posts |
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I keep getting this message:
Please sign up first at ***.gixen.com. You cannot any longer log in with your eBay username and password, now you need to sign up and get Gixen username and password.
But I've signed up and am using my Gixen info |
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Cupid
Joined: 09 Aug 2007 Posts: 7613 Location: Bristol, UK
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Posted: Fri Mar 16, 2018 6:34 am Post subject: |
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That is odd, are you saying that bcalnyc is your Gixen id, and that it is different from your Ebay id (as recommended), but that you still get this message ? _________________ Mark |
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bcalnyc Guest
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Posted: Fri Mar 16, 2018 9:01 am Post subject: Can't login - different than other posts |
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That's correct. My username here is not my user name there and yet I can't get in even after having just gone through the create an account process (which I had actually done before) |
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Cupid
Joined: 09 Aug 2007 Posts: 7613 Location: Bristol, UK
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Posted: Fri Mar 16, 2018 9:38 am Post subject: |
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If you've set up two accounts that are both linked to the same Ebay account that might explain it.
Please email Mario direct, only he can sort out issues of that nature. _________________ Mark |
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Gixen Advertisements
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Posted: Fri Mar 16, 2018 9:38 am Post subject: |
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dnkpntvc Guest
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Posted: Sat Mar 17, 2018 3:31 am Post subject: Re: Can't login - different than other posts |
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I'm having the exact same problem. |
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dinealone Guest
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Posted: Sat Mar 17, 2018 11:27 am Post subject: Same problem |
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I have the exact same problem.
ebay id- king-jdm |
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Cupid
Joined: 09 Aug 2007 Posts: 7613 Location: Bristol, UK
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Posted: Sat Mar 17, 2018 11:36 am Post subject: |
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Only Mario can look, behind the scenes, at this type of issue... evidently it's not universal or we have a lot more reports of it occurring.
As previously requested, above, please email Mario direct at the support address given on the Contact tab above, and provide all the relevant details (though not any passwords, of course) in that email. _________________ Mark |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7142
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Posted: Sat Mar 17, 2018 10:13 pm Post subject: |
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king-jdm, I don't see a Gixen account with this ebay account linked. |
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