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My snipe was failed

 
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th0525
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PostPosted: Sun Dec 05, 2021 7:27 am    Post subject: My snipe was failed Reply with quote

In my snipe page, following message appear and unfortunately my snipe was failed. Snipe status is INVALID AUTHORIZATION.
I bought annual mirror membership (non-recurring, one-time payment, annual subscription is $8.20), but the message still remain.


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Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. Your eBay authorization to Gixen has been revoked (Expired). Please renew it on the Gixen settings page or your snipes may fail.

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Cupid



Joined: 09 Aug 2007
Posts: 6945
Location: Bristol, UK

PostPosted: Sun Dec 05, 2021 9:41 am    Post subject: Reply with quote

The authorisation for Gixen to be able to place bids for you on Ebay is not the same thing as your subscription, please see:

https://www.gixen.com/blog/ebay-third-party-authorizations/
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PostPosted: Sun Dec 19, 2021 8:52 am    Post subject: I cannot proceed authorisation on ebay. Reply with quote

I cannot proceed authorisation on ebay. I don't want use Gixen anymore. Is there any snipe service on ebay? I want to pay for other service.
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mario
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Joined: 03 Oct 2006
Posts: 6835

PostPosted: Sun Dec 19, 2021 9:09 am    Post subject: Reply with quote

When you say "I cannot proceed" - why not? What do you see, any error message?
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PostPosted: Sun Dec 19, 2021 9:09 am    Post subject:

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th0525
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PostPosted: Mon Jan 24, 2022 4:16 am    Post subject: My snipe was failed Reply with quote

I input my password and user id for authorization in ebay, but ebay says "Looks like this page is missing. If you still need help, visit our help pages." Does anyone know this error?
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Cupid



Joined: 09 Aug 2007
Posts: 6945
Location: Bristol, UK

PostPosted: Mon Jan 24, 2022 4:44 am    Post subject: Reply with quote

This sounds like something that Mario would need to take a closer look at.

Please email him direct at the support address provided on the Contact page. Include a short description of the issue (as you have done here) and let him know which Gixen id you are using.
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