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Unable to purchase 1-year recurring membership

 
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eugjr
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PostPosted: Fri Aug 12, 2022 7:17 pm    Post subject: Unable to purchase 1-year recurring membership Reply with quote

Hello, just tryied to purchase the 1-year recurring membership, and got the following error in Paypal:

Unable to authorize your card. Choose another payment method.

Tryied with 2 different cards, same error.
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mario
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Joined: 03 Oct 2006
Posts: 6921

PostPosted: Fri Aug 12, 2022 11:29 pm    Post subject: Reply with quote

I would give paypal a call - Gixen does not control this - it doesn't have access to your payments methods. It sounds like paypal may have an issue.
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eugjr
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PostPosted: Sun Aug 14, 2022 12:12 pm    Post subject: Reply with quote

mario wrote:
I would give paypal a call - Gixen does not control this - it doesn't have access to your payments methods. It sounds like paypal may have an issue.


Hi Mario, thanks for the reply.
The error seems to be a problem when converting USD to Brazilian Reals within my CC bank emissor, specific for recurring payments in USD outside Brazil. Don't know the reason, but Paypal wont accept it.

I just purchased the non recurring 1 year membership (U$8,7) and the transaction goes without any error.
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