Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

Paid for additional recurring subscription by mistake

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
aaronout
Guest





PostPosted: Thu Aug 25, 2022 12:10 am    Post subject: Paid for additional recurring subscription by mistake Reply with quote

Hi, I saw an email advising that we should subscribe to the recurring subscription before 1st September to save some money

I did that, but I forgot that I already had an existing 2 year recurring subscription Sad

I cancelled the new subscription in PayPal and left the old one.. but not sure what to do about the initial payment?

Can I get it refunded or will it count towards my next subscription payment which is due on September 15th?

sorry for the trouble!
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7574
Location: Bristol, UK

PostPosted: Thu Aug 25, 2022 3:35 am    Post subject: Reply with quote

Please email the details (including your Gixen id) to Mario direct at the support address provided on the Contact page and he will sort out a refund for you.
_________________
Mark
Back to top
View user's profile Send private message
strathlad
Guest





PostPosted: Thu Aug 25, 2022 4:39 am    Post subject: Reply with quote

Says bottom of my snipes page that my mirror subscription is good until 14th September.

How do I create a recurring subscription now to retain the original pricing?

Thanks
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7574
Location: Bristol, UK

PostPosted: Fri Aug 26, 2022 1:07 pm    Post subject: Reply with quote

Using the links in the first section of the 'Settings' page.

The first couple of images on this blog demonstrate how to get there:

https://www.gixen.com/blog/ebay-third-party-authorizations/
_________________
Mark
Back to top
View user's profile Send private message
Gixen
Advertisements





PostPosted: Fri Aug 26, 2022 1:07 pm    Post subject:

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.