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Change address linked to subscription

 
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Desyp16
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PostPosted: Fri Aug 26, 2022 3:08 am    Post subject: Change address linked to subscription Reply with quote

Hi,

With the renewal coming up I pay via PayPal, it shows an old address with the message "contact Gixen to update".
I can't see an option to do this. Is there anything to do or after the renewal will it just pick up my new primary address from PayPal?

Thanks
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Cupid



Joined: 09 Aug 2007
Posts: 7575
Location: Bristol, UK

PostPosted: Fri Aug 26, 2022 1:38 pm    Post subject: Reply with quote

I'm not exactly sure what you mean.

Is it indicating a Paypal account

i> that you no longer use, linked to an old/different email address perhaps ? Or

ii> are we talking about your physical home address (If so, I was not aware that Gixen ever picks that up from Paypal) ? Or

iii> just an email address that you've already changed on your Paypal account ? Or

iv> something else ?

I think the answer to your question lies in which of the above it is, with iii the most likely to mean you don't need to take any action.

In any case Mario can be contacted directly and confidentially via email at the support address given on the Contact page. Please always provide your Gixen id in all email communications
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Desyp16
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PostPosted: Fri Aug 26, 2022 9:28 pm    Post subject: Reply with quote

Hi,

It's a physical home address, likely won't matter, just it's no longer referenced anywhere on PayPal except on this subscription.

I'll just leave it as is.
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Cupid



Joined: 09 Aug 2007
Posts: 7575
Location: Bristol, UK

PostPosted: Sat Aug 27, 2022 4:15 am    Post subject: Reply with quote

Yes, that sounds logical... it's something that might be significant to a recurring payment that related to physical products or any services provided that relate directly to your home, which I'm sure many do.

However, since Gixen supplies only a virtual service I agree it is probably not really relevant what is stored there.
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PostPosted: Sat Aug 27, 2022 4:15 am    Post subject:

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mario
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Joined: 03 Oct 2006
Posts: 7111

PostPosted: Sat Aug 27, 2022 4:26 pm    Post subject: Reply with quote

Confirming that this is completely irrelevant.
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