Username
Password
Login is SSL protected. By clicking on "Log in Now" you agree to gixen.com terms of usage.


   SearchSearch     

withdrawn money from my PayPal without permission

 
Post new topic   Reply to topic    Gixen.com Forum Index -> Support
View previous topic :: View next topic  
Author Message
ceco1968
Guest





PostPosted: Thu Sep 08, 2022 2:17 am    Post subject: withdrawn money from my PayPal without permission Reply with quote

On 06.09.2022 money got withdrawn from my PayPal account from Gixen for a subscription i did not want.
On 22.06.2022 i subscribed for 2 years and then on 06.09.2022 money got withdrawn from my PayPal for anothen 1 year subscription for the year 2025 that I do not want.

Paid with
(MasterCard Credit Card x-xxxx)
You'll see "PAYPAL *GIXEN INC" on your card statement.
12,48 BGN
Rate for conversion of e-money
12,48 BGN = 6,00 USD
1 BGN = 0,4809 USD

Bulgaria
Manage GIXEN INC. payments
Transaction ID
2YP61369DY487821T
Seller info
GIXEN INC.
supportgixen.com
Purchase details
Purchase amount
6,00 USD
Total 6,00 USD

I have had this problem before, is it always going to happen?
How and when are the money going to be refunded?
Back to top
Cupid



Joined: 09 Aug 2007
Posts: 7574
Location: Bristol, UK

PostPosted: Thu Sep 08, 2022 2:59 am    Post subject: Reply with quote

The way that Paypal recurring payments work is that they send the money, Gixen does not request it.

So, the cause of your issue lies within Paypal and that is where you can control it for yourself. You need to look at the recurring payments that you have set up within that account and cancel any that you no longer want or require.

Mario is always happy to refund payments that you don't require or no longer want, please email him the details direct at the support address given on the Contact page. As well as the payment details please always include your Gixen id (for which the payment relates) in all email communications.
_________________
Mark
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Gixen.com Forum Index -> Support All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

© 2006 - 2023 Gixen.com. Forum powered by phpBB © 2001, 2005 phpBB Group.