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multiple subscriptions - how to fix?

 
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alinder
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PostPosted: Wed Dec 28, 2022 9:33 am    Post subject: multiple subscriptions - how to fix? Reply with quote

I just noticed (because of multiple PayPal payment confirmation emails) that I have more than one mirror subscription with auto-recurring renewal; after more digging I found that this is the 3rd year this has been happening!
Although mirror subscriptions are extremely reasonably priced, I would really rather not be auto-renewing two of them, just one.
I found an option to delete my account, but I'm not sure that's how to fix this.
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mario
Site Admin


Joined: 03 Oct 2006
Posts: 7110

PostPosted: Wed Dec 28, 2022 2:55 pm    Post subject: Reply with quote

Please email me and include your username, and we will resolve this. I typically refund whatever I can (whatever paypal allows), and if there is any extra credit left I place the remaining paypal auto-renewal on pause until what is paid is used first.
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