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You are not eligible to bid on this item.

 
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mivona
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PostPosted: Fri Apr 21, 2023 2:30 am    Post subject: You are not eligible to bid on this item. Reply with quote

I wanted to bid on some cutlery - 256041434464 - and had bid high enough to win this, but on checking this morning, found that my bid did not get done with the message You are not eligible to bid on this item.

Can you explain, please?
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Cupid



Joined: 09 Aug 2007
Posts: 7575
Location: Bristol, UK

PostPosted: Fri Apr 21, 2023 5:30 am    Post subject: Reply with quote

For a definitive answer you are probably best asking Ebay themselves since it will be their software that has rejected your bid, not anything Gixen has implemented. Gixen just reflects the response that it gets back from Ebay when it tries to submit your bid.

However, I have seen this issue occurring with cutlery before, and it's likely because that category includes 'knives', and indeed there are some in the set you reference.

Now, I know that is not the sort of knives that buying regulations and restrictions are designed to apply to, however Ebay has automated systems that don't yet have the sense that we as humans do. Ebay is also regulated by local legislation in all the areas where sales are made, so they have no choice but to restrict bidding on certain items, and in this case are probably required to verify your age before you will be able to bid on items in that category.

I'd recommend either contacting Ebays' customer services directly or just attempting to bid manually on similar items until they prompt you for the verification that they probably need and then just follow the instructions that they present you with then. Once you've gone through that process with this account you should be once again good to go with scheduling snipes here on Gixen for similar items.
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mario
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Joined: 03 Oct 2006
Posts: 7111

PostPosted: Sat Apr 22, 2023 6:25 am    Post subject: Reply with quote

Here is a more detailed error message. eBay wants your credit card in order to verify you are 18 years or older.

"The sale of knives and other bladed products is subject to legal restrictions. To follow these regulations, eBay may ask for your credit card details in order to verify you are 18 years or older. Your card won’t be charged, and we don’t share this information with the seller. If you win the item, you can pay by any payment method the seller accepts. For further details, please see our Knives policy."
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