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Just lost bid when item closed for less

 
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alekskbt
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PostPosted: Mon Dec 25, 2023 9:51 pm    Post subject: Just lost bid when item closed for less Reply with quote

eBay 225922496284

My first gixen 'win' but lost
Item: 225922496284

Status (main): BID UNDER ASKING PRICE
Your maximum bid: 622.22
Current price: 609.91

I did increase my Max bid some 4 hours before close.
I did modify and obviously it's recorded

Current price 6 secs before was close price. There were no bids in last 4 hours.
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alekskbt
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PostPosted: Mon Dec 25, 2023 10:02 pm    Post subject: Bid increments Reply with quote

Just found answer so this becomes a suggestion

Status (main): BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Why did I lose this auction?

The current price crossed an increment threshold at 600.

Gixen prompts when bid is 'too low' should that not account for increments?
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Cupid



Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK

PostPosted: Tue Dec 26, 2023 5:32 am    Post subject: Re: Bid increments Reply with quote

Quote:
alekskbt wrote:
Gixen prompts when bid is 'too low' should that not account for increments?


Was the snipe not highlighted in red once you had updated it ?
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mario
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Joined: 03 Oct 2006
Posts: 7131

PostPosted: Wed Dec 27, 2023 11:19 am    Post subject: Reply with quote

Bid increment in that price range is ?GBP 20.00.

See https://www.ebay.co.uk/help/buying/bidding/automatic-bidding?id=4014
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PostPosted: Wed Dec 27, 2023 11:19 am    Post subject:

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alekskbt
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PostPosted: Wed Dec 27, 2023 1:49 pm    Post subject: Reply with quote

I'm new so may not have noticed any significance to colour.
The bid increments changed at this bid, rising by 10s. No alert to prompt that this was a range limit.

My email from Gixen was like a lottery notice that your numbers came up but then behind the scenes you had no valid ticket.

I would not have been deluded into a win if the email was consistent with the Snipes history. I came to the forum for answers that could have been in the notification.


email from Gixen at 1:50am
Item: 225922496284
Status (main): BID UNDER ASKING PRICE
Your maximum bid: 622.22
Current price: 609.91

My first such notification.
Checked ebay, then looking around for answers, came to Gixen looking for support query, ended up posting my question at 9:51pm (PT?)
Found the explanation in the mySnipes table and eBay bidding increment ranges then posted my follow up clarification here 11min later.

ENDED 622.22 609.91 GBP (34 bids) BID UNDER ASKING PRICE: EBAY BID INCREMENT RULE NOT MET
Why did I lose this auction?

Mario support confirmed 2 days later what I realised in 10 mins.
My suggestions stand
Could the email notification not state the full status message from MySnipes?
BID UNDER ASKING PRICE
PLUS : EBAY BID INCREMENT RULE NOT MET
Why did I lose this auction?

AND could the bid too low warning when modifying a snipe not factor in the required increment at that level?

My own concern is not that great as I am learning the seller is running repeat auctions regularly, it is off season and some are closing low so I will continue playing in no rush.
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PostPosted: Wed Dec 27, 2023 2:12 pm    Post subject: Re: Bid increments Reply with quote

Quote:
Cupid wrote:
Quote:
alekskbt wrote:
Gixen prompts when bid is 'too low' should that not account for increments?


Was the snipe not highlighted in red once you had updated it ?


I just placed a marginal bid to try, it comes up as scheduled and the whole box is highlighted yellow.

22 h, 36 m, 52 s 486.00 480.00 GBP (25 bids) SCHEDULED
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Cupid



Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK

PostPosted: Thu Dec 28, 2023 4:37 am    Post subject: Re: Bid increments Reply with quote

Quote:
Anonymous wrote:yellow


You are absolutely right, the bid being too low is highlighted in yellow, before the auction ends. There is never a text warning for this on the web page, however if you have email notifications switched on and you receive an email before the auction is due to end that means your bid is not going to be accepted by Ebay. All of this does take into account the bid increments.

Highlighting in red is while you are editing your bid using the web interface, my bad, sorry.
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