Error when adding an item

[Dominique]

Hello,

When I try to add this item (from ebay.fr) 223969051585 I get an error message :

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (223969051585)(1, -1).

I have the same error for an ebay.com item

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (114178614528)(1, -1).

Regards

[maomig]

I have the very same problem on eBay.it

Error (254557671812): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (333567309342): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (143574914509): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (174245215888): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error (303534455405): array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )

hope you will solve it as soon as possible

[Cupid]

I think this is most likely due to your authorisation with Ebay becoming invalid.

So can I ask you to renew that, using the second section on the Settings page, before trying again, and then reporting back here whether that solves the problem for you ?
_________________
Mark

[Guest]

Hi,

I renewed my account, it doesn't solve the issue.

Your eBay authorization for eBay account (redacted) expires on Fri, Oct 8, 2021.

And still the same error message

Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Error: array ( 'errorId' => 11001, 'domain' => 'API_BROWSE', 'category' => 'REQUEST', 'message' => 'The specified item Id was not found.', )
Could not add this item (114178614528)(1, -1).

[Gixen]

[Cupid]

I can add that item (114178614528) as a snipe, so it's not to do with the item as such.

Is this when adding the item via the web interface using the 'Add' button ?
_________________
Mark

[Guest]

[raph1383]

[mario]

What is your target site?

This can happen if item id you are trying to add is not available on the marketplace your target is set to.

Try changing your target site to "United States" (ebay.com) and see if you still get the same error.

[raph1383]

[lukapi]

[lukapi]

[raph1383]

[mario]

I looked into this. My best guess (and at this point it's just a guess) is that eBay rolled out some changes, which affected France and Italy marketplaces.

I put in place some temporary workaround that should allow users to schedule snipes. I am inquiring with eBay to find out if my hypothesis is true.

[lukapi]

[mario]

So far I found that of all the international markets, affected are France, Italy and Spain. Canada, UK and Germany seem to be fine.

Either way, a workaround is now in place, so all users should be able to add snipes again.

[raph1383]

[Dominqque]

Hi

It worked for me too, thanks.

[f1losof]

It happens again:

[Cupid]

I can't find an item with auction id 54960616074 on Ebay either, are you sure that item is still available on their site ?

N.B. Most of this thread is old, from April 2020.
_________________
Mark

[redmikec]

hello, i'm having this issue and not sure why its happening.

[Guest]

[Cupid]

I can add 185498404758 via the web interface without issue.

Have you checked your authorisation, second section of the Settings page is valid ?

Which country/countries are your target sites ?... I have both targeting the UK site.
_________________
Mark

[redmikec]

[mario]

I am looking at this. A number of users are having this issue, and it seems to be caused by an issue on the ebay side, but still verifying this.

[mario]

The issue has been reported to eBay, and I am also adding monitoring for this. What I did notice, however, is that the issue is intermittent, so if this happens to you, wait a few hours, then try adding it again.

[c290567]

I know this is an old thread, but I am having a similar issue with the Chrome extension.

I have tried re-authorising with Ebay. Also, I can add the items through the webpage without any problem.

The error i get is:

Error:Array
Could not add item.


If you need an Ebay item number for example: 116334489106

Regards

Chris

[Cupid]

Support for the web browser extensions is generally provided via this thread.
_________________
Mark