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Can not reauthorize enay ip has changed

 
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bjam1959
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PostPosted: Sun Jan 11, 2026 7:28 am    Post subject: Can not reauthorize enay ip has changed Reply with quote

When I try to reauthorize ebay it says it cant because my IP address changed and it has.
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Cupid



Joined: 09 Aug 2007
Posts: 8153
Location: Bristol, UK

PostPosted: Sun Jan 11, 2026 9:29 am    Post subject: Re: Can not reauthorize enay ip has changed Reply with quote

Quote:
bjam1959 wrote:
and it has.


Do you know why it has ?

Do you use a VPN, or have you changed your Internet Service Provider.

Do you ever have any issues logging into ebay.com manually ?
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benwilco
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PostPosted: Tue Apr 07, 2026 10:52 am    Post subject: Gixen app or online site does not recognize eBay reauthorize Reply with quote

I can't get the Gixen app or the online site to recognize my eBay reauthorization. eBay says I'm reauthorized but Gixen complains about different IP addresses because of my VPN. Turning off the VPN does not change the situation. I've used Gixen (and reauthorized Gixen) with the VPN before with no trouble. I think this is a bug in the Gixen setup somewhere. I've trued logging out and back in and reinstalling the app on my phone but it makes no difference. And, as I said, the problem exists online on a computer too, so it's not just the app. How do I fix this?

Thanks!
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Cupid



Joined: 09 Aug 2007
Posts: 8153
Location: Bristol, UK

PostPosted: Wed Apr 08, 2026 2:29 am    Post subject: Reply with quote

Quote:
benwilco wrote
How do I fix this?


At this point my suggestion would be to drop a line to Mario direct, via email, at the support address provided on the Contact page. Perhaps reference this email in that communication, but always include your Gixen id.

He may have some ideas as to what you can try, and at least you could help him with testing any changes he might want to try out with the Gixen configuration/implementation of this feature.
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PostPosted: Wed Apr 08, 2026 2:29 am    Post subject:

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