Innacurate subscription status

[gemstrike]

There is a warning in the \"my snipes\" page claiming that my subscription is expiring, but when I click to view my subscription status, it states that it is paid through Feb 2027.

Error Message From \"My Snipes\"
Your ebay authorization has expired or expires in less than 10 days. Please renew it on the Gixen settings page or your snipes may fail. Your eBay authorization to Gixen has been revoked (). Please renew it on the Gixen settings page or your snipes may fail.

Message from \"Settings Page\"
Gixen Mirror Subscription Status
Your Gixen mirror subscription is good until Wed, Feb 3, 2027.

[Cupid]

This is the most common misunderstanding here.

Your 'subscription' is not the same thing as your 'authorisation'.

You need to update your subscription at least every 18 months in the second section of the Settings page, because Ebay revokes it after that amount of time. It costs nothing.

Here's the blog about it:

https://www.gixen.com/blog/ebay-third-party-authorizations/

There's also a Youtube video on the same subject, if you search the forums it's often referenced here too.

EDIT:
I found the video link for you:
https://www.youtube.com/watch?v=_MASkjBSyQA
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Mark