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outbid but NO bid put in and at LESS than my bid

 
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phunkeychunkeymonkey
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PostPosted: Sun May 04, 2008 9:14 am    Post subject: outbid but NO bid put in and at LESS than my bid Reply with quote

hi

i was outbid for ebay item = 280221041582

winning bid was 68.66 gbp

mine was 91.99 gbp

but NO sign of my snipe/bid going thru !! ;( and i lost again

this is the 2nd time it has happened to me !

do u know what the problem is ??

thanks
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Cupid



Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK

PostPosted: Sun May 04, 2008 9:55 am    Post subject: Reply with quote

Hmm,

There was something like this a few months ago in the US... where eBay was preventing tickets from being sold at above face value - this was an anti-touting measure to coform with state law.

I'm just wondering if eBay have introduced the same measure in the UK... Mario may be able to look at the logs and see.
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mario
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Joined: 03 Oct 2006
Posts: 7131

PostPosted: Sun May 04, 2008 2:22 pm    Post subject: Reply with quote

I turned on detailed page logging for outbid outcome, please let me know if this happens again.
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phunkeychunkeymonkey
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PostPosted: Mon May 05, 2008 5:17 am    Post subject: Reply with quote

thanks mario;

i will try again Wink
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PostPosted: Mon May 05, 2008 5:17 am    Post subject:

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msg0
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PostPosted: Mon May 05, 2008 4:38 pm    Post subject: outbid Reply with quote

This happened to me also. The auction number is 280222407016.
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mario
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Joined: 03 Oct 2006
Posts: 7131

PostPosted: Mon May 05, 2008 4:56 pm    Post subject: Reply with quote

Thank you for reporting this msg0.

This item had an additional step, below is what ebay sent back to Gixen.

Now I have to find out how was in the world this screen recognized as "OUTBID". Sorry for your lost auction, and again thank you for reporting it.


"Sony CD Exchange Program

Dear eBay member:

This item may be subject to an exchange program established by Sony Corporation covering compact discs that contain a certain software program that may cause problems if played on a computer. For more information, please see http://www.upsrow.com/sonybmg/"
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mario
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Joined: 03 Oct 2006
Posts: 7131

PostPosted: Mon May 05, 2008 8:53 pm    Post subject: Reply with quote

Found the problem, this screen contained a hidden "you've been outbid message". This is fixed now, sorry for the lost auction and thank you for reporting the problem.
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