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Ibidtoomuch
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 Posted: Thu Apr 09, 2009 3:05 pm Post subject: session expired |
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| I can not log in this afternoon. What happened? |
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DarthMall
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| Posted: Thu Apr 09, 2009 6:00 pm Post subject: Session Expired |
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| I'm also getting an immediate message of "Session Expired" when I log in |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7129
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| Posted: Thu Apr 09, 2009 6:21 pm Post subject: |
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| Some security changes were introduced. You have to allow cookies now in your browser. |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Fri Apr 10, 2009 2:49 am Post subject: |
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A thought occurs...
Is it possible that some organisations still have a policy of dissallowing cookies for the computers on their network?
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Gixen
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| Posted: Fri Apr 10, 2009 2:49 am Post subject: |
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Guest
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| Posted: Fri Apr 10, 2009 2:53 am Post subject: |
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i've allowed cookiesfor gixen but still get the session expired message?? please help!  |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Fri Apr 10, 2009 3:32 am Post subject: |
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| Anonymous wrote: | | i've allowed cookiesfor gixen but still get the session expired message?? please help! |
Which browser are you using?
Are you on a network that is controlled by someone else e.g. your employer or are you at home connected to the internet via an Internet Service Provider?
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Guest
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| Posted: Fri Apr 10, 2009 3:35 am Post subject: |
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| am using windows internet explorer on my home system, still getting session expired |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Fri Apr 10, 2009 5:49 am Post subject: |
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| Anonymous wrote: | | am using windows internet explorer on my home system, still getting session expired |
OK,
These days I generally use Firefox... but I will try to reproduce your problem.
On the window that comes up when you select the Tools (Menu) -> Internet Options... (The last menu option)... if you select the Privacy tab what do you have in that window?
At the moment I have 'Custom - Advanced or imported settings' and then when I select the 'Advanced...' button on the window that comes up I have the 'Override automatic cookie handling' toggle selected and 'Accept' for both First-party and Third-party Cookies... I dont have the 'Always allow session cookies' option selected.
With my settings I can log into Gixen and add snipes OK with Internet Explorer... of course those are most likely not the only options that will work in this respect.. if you let me know what you have I'll try them from here and see if they replicate your problem.
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Mark
Last edited by Cupid on Fri Apr 10, 2009 6:04 am; edited 1 time in total |
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Guest
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| Posted: Fri Apr 10, 2009 6:01 am Post subject: |
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| Cupid wrote: | | Anonymous wrote: | | am using windows internet explorer on my home system, still getting session expired |
OK,
These days I generally use firefox... but I will try to reproduce your problem.
On the window that comes up when you select the Tools (Menu) -> Internet Options... (The last menu option)... if you select the Privacy tab what do you have in that window?
At the moment I have 'Custom' and then when I select the 'Advanced...' button on the window that comes up I have the 'Override automatic Cookie handling' toggle selected and 'Accept' for both First-party and Third-party Cookies... I dont have the 'Always allow session cookies' option selected. |
well i've tried that and in the list of sites i have always allow for gixen but im still getting session expired  hope this can be sorted out, have been using gixen for quite a while with no problems and dont really want to switch to another sniper as any of the ones i've looked at dont seem as good to me |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7129
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| Posted: Fri Apr 10, 2009 6:05 am Post subject: |
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Sorry about that, there was a security concern that was raised here in the forum, and cookies were required to resolve it.
The easiest way to see if something is wrong with your browser is to install another one. I would install Firefox and see if it works with it. If yes, then I would see how to fix IE. |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Fri Apr 10, 2009 6:11 am Post subject: |
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| Anonymous wrote: |
well i've tried that and in the list of sites i have always allow for gixen
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Thats when pushing the 'Sites...' button isn't it?... I dont have Gixen on that list at all... I need to replicate your settings on the page with the 'Sites...' button first, I think we have a difference there at the moment.
| Anonymous wrote: | | but im still getting session expired hope this can be sorted out, have been using gixen for quite a while with no problems and dont really want to switch to another sniper as any of the ones i've looked at dont seem as good to me |
I'm sure we can sort this out, no need to panic yet.
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Guest
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| Posted: Fri Apr 10, 2009 6:28 am Post subject: |
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| well i've got todays snipes placed with another sniper (which only allows three free snipes per week which is pretty useless for me with the amount of bidding i do) so i'll try and suss the problem this evening, i always use gixen to place my bids even if im online when the auction is ending just because its so handy and would be lost without it! |
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chrissy2529
Guest
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| Posted: Fri Apr 10, 2009 6:40 am Post subject: Session expired. Please sign in again. |
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| Not happy with this ! when will this be working again ! Need help cant log in ! |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7129
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| Posted: Fri Apr 10, 2009 7:14 am Post subject: |
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I added a test code that checks if cookies are enabled / disabled when logging in, and displays appropriate message.
chrissy2529, sorry for the inconvenience, but you have to enable cookies now in order to use Gixen. |
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Ibidtoomuch
Guest
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| Posted: Fri Apr 10, 2009 9:52 am Post subject: |
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| I don't know how to enable my cookies. Please help. For now I am using bidnip. I still have some points I purchased before I discoved Gixson. |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Fri Apr 10, 2009 10:51 am Post subject: |
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| Ibidtoomuch wrote: | | I don't know how to enable my cookies. Please help. For now I am using bidnip. I still have some points I purchased before I discoved Gixson. |
It is different depending which browser you are using... which one do you use?
If its Internet Explorer you will get to the right place if you following my directions above.
If its Firefox you need to go to 'Tools' (Menu) -> 'Options...' (Last menu item) then select 'Privacy' at the top of the window that comes up, on that pain you can enable the cookies by selecting the toggle near the middle. I also have the 'Accept third party cookies' toggle selected and in the drop down next to 'Keep Until:' I have 'they expire'.
If its a different browser from these let us know and I'm sure someone will be along with instructions shortly.
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Ibidtoomuch
Guest
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| Posted: Fri Apr 10, 2009 4:54 pm Post subject: |
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| I did as you said by accepting first and third party cookies. Why am I still not able to log in? |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7129
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| Posted: Fri Apr 10, 2009 5:30 pm Post subject: |
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| Ibidtoomuch wrote: | | I did as you said by accepting first and third party cookies. Why am I still not able to log in? |
I have no other explanation than that your browser must be messed up. Please try to install a different browser (e.g. firefox) and let me know if that makes a difference. |
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