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Paid for mirror but unable to login

 
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maxemoo
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PostPosted: Wed Sep 30, 2020 8:42 am    Post subject: Paid for mirror but unable to login Reply with quote
I have just purchased a recurring 2 year subscription. My last one ran out in June or July. I have got the receipt from Paypal but, when I try and log in to Gixen, it asks me to subscribe to the mirror service, which I have already done.

Please help!!!!!

Regards
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Cupid



Joined: 09 Aug 2007
Posts: 7783
Location: Bristol, UK
PostPosted: Wed Sep 30, 2020 9:10 am    Post subject: Reply with quote
Is this a payment that you have made today, or some time ago ?

In the Paypal transaction there should be a reference to the Gixen Id that it applies to.

Is this exactly the same as the id that you are logging in to ?

Is it maxemoo ?

Is there an error message that you are receiving now, what is the exact wording ?
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