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joserluque Guest
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Posted: Thu Nov 19, 2020 9:03 am Post subject: import whatchlists brings previousaly deleted items |
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Hi, i am having a bit of a problem and need help, as of the past few days, every time i click on the import watchlist button, it brings me all the items i have already deleted from ebay watchlist. it is kind of frustrating since every time i have to delete everything i do not want monitored by hand. so i have 28 items on ebay watchlist, doing the import watchlist list, brings me the 28 plus another 20 or so that i have deleted on ebay. what am i doing wrong?
thanks |
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Cupid
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Joined: 09 Aug 2007 Posts: 7598 Location: Bristol, UK
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Posted: Thu Nov 19, 2020 10:01 am Post subject: |
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Interesting.
It would seem much more likely that the underlying issue is on the Ebay side of this and that consequently Mario will need to report the issue to them, referencing the API interface that Gixen uses to retrieve your watchlist from them. From experience with issues of that nature, that, in turn, would imply that the resolution may not be quick. _________________ Mark
Last edited by Cupid on Sun Nov 22, 2020 6:41 am; edited 1 time in total |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7129
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Posted: Sat Nov 21, 2020 9:32 am Post subject: |
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I have heard the same from other users, it indeed looks like an eBay bug. I will try to replicate it with my own ebay account. |
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joserluque Guest
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Posted: Wed Nov 25, 2020 10:17 am Post subject: |
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so, i contacted ebay and they tell me the account is perfectly fine, with no problems that they can detect. still having problems. i got 9 items on ebay watchlist, when i import it to Gixen, i get 26 items, most of them have been deleted from the watchlist.
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Posted: Wed Nov 25, 2020 10:17 am Post subject: |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7129
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Posted: Wed Nov 25, 2020 10:34 am Post subject: |
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I see a request logged 20 minutes ago that failed due to expired authorization. Can you please re-authorize your account from the Gixen settings page? There is no cost to do this. |
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joserluque Guest
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Posted: Wed Nov 25, 2020 11:58 am Post subject: |
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Thans Mario, i believe ive done it correctly, but the problem remains. |
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joserluque Guest
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Posted: Thu Nov 26, 2020 6:19 am Post subject: |
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Found a workaround, using the import Gixen list button instead works, i just need to move items from the ebay whatchlist to the Gixen list as indicated in the FAQ section by Gixen. i still get all the items i have put on my watchlist and later deleted if i use the Import watchlist button. |
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mario Site Admin
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Joined: 03 Oct 2006 Posts: 7129
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Posted: Thu Nov 26, 2020 10:58 am Post subject: |
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I tried to replicate this problem with my own account, and can't. Apparently it happens to some users only. |
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CardMarkets Guest
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Posted: Sun Nov 29, 2020 6:16 am Post subject: I have the same issue. |
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I have been experiencing this as well. I'm using the latest Chrome with a debian linux o/s. Not sure if that helps. Curious as to what browser the other users experiencing this are using... |
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Cupid
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Joined: 09 Aug 2007 Posts: 7598 Location: Bristol, UK
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Posted: Sun Nov 29, 2020 7:59 am Post subject: |
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I'd be very surprised if the choice of browser used had any impact on an issue like this. _________________ Mark |
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