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Error: delete failed. Please try again (ref 7001)

 
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MoonRocket
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PostPosted: Mon Apr 26, 2021 3:04 am    Post subject: Error: delete failed. Please try again (ref 7001) Reply with quote

Hi,
I've just experienced a weird glitch when modifying a lot 274771243619. Now I have four identical lots with three different bids. Not sure if it's a temporary glitch or something else. Any ideas/suggestions?

Thank you
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gangrel
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PostPosted: Mon Apr 26, 2021 3:54 am    Post subject: Reply with quote

I'm experiencing exactly the same issue. eBay item 294133665454
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redsandero
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PostPosted: Mon Apr 26, 2021 4:27 am    Post subject: Cannot delete Reply with quote

Have exactly the same problem, cannot delete or purge completed. Have tried multiple browsers to no avail.
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vgbc
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PostPosted: Mon Apr 26, 2021 4:29 am    Post subject: Reply with quote

I have the same problem where I can't delete completed, and last night Gixen was telling me I lost auctions even though it bid correctly and I won them.
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Gixen
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PostPosted: Mon Apr 26, 2021 4:29 am    Post subject:

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deco2
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PostPosted: Mon Apr 26, 2021 4:45 am    Post subject: Cannot Delete Reply with quote

Same issues - cannot delete completed auctions and notified an auction was lost when it was won.
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gijoeology
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PostPosted: Mon Apr 26, 2021 5:14 am    Post subject: Will not delete Reply with quote

Error: delete failed. Please try again (ref 7002)

Cannot delete it. When editing to a lower price so I do not win, it then multiplies.

Please fix the issue ASAP as I no longer want the item.
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WildernessDaze
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PostPosted: Mon Apr 26, 2021 5:15 am    Post subject: Reply with quote

I'm experiencing the same problem today. Also the Miami mirror is down. Possibly related issues?
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Rah
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PostPosted: Mon Apr 26, 2021 5:17 am    Post subject: can't delete anything Reply with quote

I'm unable to delete any bids on prior auctions that have ended, or any bids on upcoming auctions.
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Cupid



Joined: 09 Aug 2007
Posts: 6931
Location: Bristol, UK

PostPosted: Mon Apr 26, 2021 5:22 am    Post subject: Reply with quote

This may have been related to the Mirror being inaccessible... it seems to be OK now for me.
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Mark
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steviegogo
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PostPosted: Tue Apr 27, 2021 1:26 am    Post subject: Reply with quote

This was sorted very quickly, many thanks. Very Happy
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MoonRocket
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PostPosted: Tue Apr 27, 2021 5:34 am    Post subject: Reply with quote

Thank you for the support as well. Wink
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k3v1n
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PostPosted: Sat Jul 24, 2021 2:03 am    Post subject: Error: delete failed. Please try again (ref 7001) Reply with quote

Hi all,

Trying to delete an item as another offer accepted, but I'm constantly getting this error.

Can't edit, can't do anything, when I click anything but delete Gixen just freezes, and when I click delete I get this error. It won't let me select the mirror either.

Any help to ensure I don't end up buying the same product twice would be much appreciated Wink

Thanks
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retrobikeguy1
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PostPosted: Sat Jul 24, 2021 2:31 am    Post subject: Error: delete failed. Please try again (ref 7001) Reply with quote

I'm getting the exact same issue - the Gixen website isn't running properly - i.e. taking an absolutely age to login or complete any action. I also cannot delete anything in my list.

I have found that it will add items, but there's clearly a problem that needs to be fixed.
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jons42uk
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PostPosted: Sat Jul 24, 2021 2:44 am    Post subject: Error 7001 Reply with quote

I still can't delete a scheduled bid - error 7001
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weeguyp
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PostPosted: Sat Jul 24, 2021 4:09 am    Post subject: Same hgre Reply with quote

Same issue
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jimv
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PostPosted: Sat Jul 24, 2021 4:23 am    Post subject: Reply with quote

I think there's a general issue with Gixen running slow at the moment. I suspect that the developer will be working on it, but for anyone hitting the specific issue of it timing out before they can delete items, and concerned about double-purchases etc., I think that I've read previously that the workaround is that you can de-authorise Gixen from being able to bid on your ebay account. Obviously that will stop it from making bids that you do want too, and if the site is running slowly it might be difficult to re-enable it later, so this won't be suitable for everyone. But I thought this might help some people.
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