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5UN5H1N3 Guest
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Posted: Tue Jul 05, 2022 5:27 am Post subject: Payment problem - paypal error |
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Hi, I'm trying to renew my subscription alas keep getting the following PayPal error:
We're sorry, we couldn't set up your subscription using the funding source you've selected. Please try another funding source.
It is a different paypal account to the one I originally used. The one I originally used is closed alas I'm unsure which paypal account i used...it might be one that ended up being suspended with it being a while ago.
Could that be the problem? As all paypal payment IDs are listed on my Gixen account... and the renewal was due in January (old PayPal account) and it says sub cancelled and status says SUSPENDED (on here)
I've been using Gixen the last month or so without any problems but only as a free user
Any ideas please?
Thanks in advance ☺ |
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mario Site Admin
Joined: 03 Oct 2006 Posts: 7138
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Posted: Tue Jul 05, 2022 6:38 am Post subject: |
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Please email me, include your Gixen username and I will resolve this for you. |
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5UN5H1N3 Guest
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Posted: Tue Jul 05, 2022 8:14 pm Post subject: Payment problem - paypal error |
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mario wrote: | Please email me, include your Gixen username and I will resolve this for you. |
Thanks, I've emailed you x |
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