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Can I have my subscription changed over to the one year

 
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pushbillc21
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PostPosted: Wed Aug 10, 2022 5:21 pm    Post subject: Can I have my subscription changed over to the one year Reply with quote

Can I have my subscription changed over to the one year didn't understand the payment menu and ended up purchasing the chunk subscription and meant to by the one year sub
Thanks
so far loving the service !
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Cupid



Joined: 09 Aug 2007
Posts: 7211
Location: Bristol, UK

PostPosted: Thu Aug 11, 2022 1:55 am    Post subject: Reply with quote

Please can you send this request via email to Mario directly at the support address provided on the Contact Tab.

I imagine that, if you wanted a recurring subscription, since the scheduling of payments is handled by Paypal, it would need to involve a refund for the chunks and you subscribing again for the different payment arrangements of a recurring subscription.

Please provide your Gixen Id in all correspondence.
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Last edited by Cupid on Thu Aug 11, 2022 2:49 am; edited 1 time in total
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mario
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Joined: 03 Oct 2006
Posts: 6934

PostPosted: Thu Aug 11, 2022 2:06 am    Post subject: Reply with quote

Please email me and I will change it for you. Feel free to activate a chunk on the settings page to have mirror in the meantime, until I make the change.
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