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Unsubscribe from recurring payments

 
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ljonid
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PostPosted: Thu Dec 01, 2022 3:46 am    Post subject: Unsubscribe from recurring payments Reply with quote

Hi, how do I unsubscribe from recurring subscription payments please?
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Cupid



Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Thu Dec 01, 2022 4:48 am    Post subject: Reply with quote

Log into your Paypal account, find the recurring payment that refers to Gixen and delete it.
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Newad
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PostPosted: Tue Feb 14, 2023 4:49 am    Post subject: Reply with quote

Ive got no Paypal. No account with them I declined this part buying. Now what do we see?

I simply don't want monthly payments right now.
Thank you.
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Cupid



Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Tue Feb 14, 2023 5:40 am    Post subject: Reply with quote

There are no monthly payments on Gixen, the most frequent recurring payment is yearly.

All payments to Gixen are also currently processed by Paypal, so if you've not got a Paypal account you can not be paying Gixen anything on a recurring basis.

You don't need to have a Paypal account in order to pay for a non recurring subscription, via Paypal, they accept one time payments with a credit or debit card and in that case only act as a payment processor.

I'm not sure if there is any question here at all ?... but, if you've got a monthly payment that you've set up with someone via some other payment system that's being paid, it's not going to Gixen. If that's not your question please elaborate on what it is.

You can manually pay for 'chunks' or 'pay per use credits' or a non recurring subscription of a year or more (see the top of the Settings page), but only via Paypal at the moment (as I said, you don't need an account for that you only need one for recurring payments), and you can do that manually as often as you like, but if you are thinking of doing it more frequently than once a year then one of the time limited subscription options is probably most appropriate for your needs.
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PostPosted: Tue Feb 14, 2023 5:40 am    Post subject:

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mario
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Joined: 03 Oct 2006
Posts: 7154

PostPosted: Tue Feb 14, 2023 6:59 pm    Post subject: Reply with quote

Cupid wrote:
There are no monthly payments on Gixen, the most frequent recurring payment is yearly.


There is now - at the rate of $1.50 / month. Annual subscription is a much better deal, however, and the reason for this is partially paypal overhead / fees.

Please email me with your username and I will cancel it for you.
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Cupid



Joined: 09 Aug 2007
Posts: 7650
Location: Bristol, UK

PostPosted: Wed Feb 15, 2023 4:14 am    Post subject: Reply with quote

Ah, sorry... obviously not keeping up with the times here.
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