fees

[skrezyna]

I was charged $7.18 on Jun 15 and now I'm about to be charged $6.15 on Jul 3. Can you explain why there are two charges?

[Cupid]

This would happen if you subscribed to the Mirror service twice, on two separate occasions. Hence the two different values, since the rates have obviously gone up over the many years this service has been running... but Mario doesn't tend to demand an increase in payments from those that have already been subscribed for a long time.

That might be what you want to do, if you have two separate Gixen accounts that you use for different purposes.

The way this works is that it's a push from your Paypal account, not a pull from the Gixen side.

So, if you only have the one Gixen account and don't need it building up more credit than you are using you should cancel one of the subscriptions from within your Paypal account. My first suggestion would be to cancel the higher priced one, since, going forward, that's the one that will cost you more, however, I see that's also the one that has already been sent recently... and so cancelling the lower value payment would be the way to reduce your short term outgoings from your Paypal account. Obviously, it's really up to you which you cancel... but I'd also recommend following it up with an email, direct to Mario, at the support address given on the Contact page asking to be refunded for any overpayment that you don't need to continue your Mirror subscription, uninterrupted, for the foreseeable future.
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Mark

[mario]

Mark explained it well. Please email me, I can cancel one and put another one on pause until you use what you already paid for. Payments not older than 6 months can also be refunded.