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imagineandmake
Guest
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 Posted: Fri Sep 12, 2025 1:22 pm Post subject: payment not registered |
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| Paid for subscription using Stripe, payment went through but gixen didn't see it and I have no subscription |
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Cupid
Joined: 09 Aug 2007
Posts: 8007
Location: Bristol, UK
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| Posted: Fri Sep 12, 2025 2:11 pm Post subject: |
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Please can you send the details, including your Gixen id, to Mario direct, via email to the support address given on the Contact page and I'm sure he'll sort it it out for you.
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Mark |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7282
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| Posted: Mon Sep 15, 2025 4:02 am Post subject: |
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| This is fixed now. It looks like this happens more often that it should for stripe payments. I am looking into it. |
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