Numerous blank screens

Guest · Posted: Tue Jun 09, 2026 5:27 pm Post subject: Numerous blank screens

Trying to set pricing on multiple auctions and when I save it just goes to a blank screen. Using chrome on PC. Also sporadically getting blank screens when trying to return to my snipes page.

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Guest · Posted: Tue Jun 09, 2026 5:49 pm Post subject:

eventually started working again after about 20 minutes

jjchawaii · Guest

Having the same issue. I got it to work for one item after multiple tries, but can't get it to work again for another item that ends in 25 minutes Crying or Very sad

Guest · Posted: Tue Jun 09, 2026 5:53 pm Post subject:

yeah, still seeing it again

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starwars · Guest

Yeah, happening for me too.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7360

Are you still having this issue? The problem is - I cannot replicate it, no matter how many times I try.

ckjr4929 · Guest

I believe this is the same issue described in the other thread titled Snipe doesn't set and form clears.

I am still dealing with the issue. I am noticing the blank screen problem happens primarily during \"peak\" hours, something like 7 PM to 11 PM EST. It will sometimes take three or four tries to enter one snipe.

When using Gixen today from 11 AM to 2 PM EST, I have not seen the blank screen issue one time. I hope this info might help you replicate what is happening.

Guest · Posted: Wed Jun 10, 2026 10:17 am Post subject:

I have not experienced the issue today

Guest · Posted: Wed Jun 10, 2026 5:10 pm Post subject:

yes the issue was gone for most of the day but now it is back

NotThatPhil · Guest

I'm seeing this problem a lot lately. The XHR call is returning a 500 error, so it's got to be something caused on the backend.

u102768 · Guest

I have just had the blank main page issue a few times while refreshing while waiting for my snipes to complete.

No idea whether this is of any use but it is the error I found in my Developer Tools Console (I replaced my session id with xxx):

Uncaught TypeError: document.getElementById(...) is null
onload w w w.gixen.com/main/home_2.php?sessionid=xxx
home_2.php:1:10
Source map error: Error: request failed with status 404

There is also a 500 Internal Server Error message.

mario · Site Admin Joined: 03 Oct 2006 Posts: 7360

Thank you for this feedback, it's helpful.

Did you refresh by clicking on the browser refresh, or Gixen refresh button?

u102768 · Guest

I was using the Gixen refresh button.

When things work properly, it seem to draw the main header then the page goes away and does another query and you see a spinning wheel while that happens then the main page with all the snipes gets populated.

When this issue happens, just the header appears then nothing else seems to happen, no spinning wheel and no snipes appear.

Oz · Guest

It definitely seems like the blank screen issue occurs during peak hours. I've only had it happen to me at night, but it's happened for the past several nights now.

I sometimes have 100 items or so imported to Gixen from my watchlist if that is making me more likely to see the blank screen.