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Keith
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 Posted: Tue Feb 05, 2008 3:50 pm Post subject: Snipe Failed ERROR and Canceled Group Bidding |
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Snipe Failed 190194849201
Username shaner-2008
eBay 190194849201
Snipe Amou 34.70
Ending Price 26.25
Bid over 8.45 over ending price.
Status: UNKNOWN ERROR6
Error log not found. Please contact Gixen support.
It had also canceled the group 1 160204490086 status CANCELED
I have bid on an item 120218457230 with no problems manually.
Keith |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Tue Feb 05, 2008 4:53 pm Post subject: |
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Nobody has bid on the BMW item 120218457230 have they?.. Unless you are the one who has had their account suspended?
Ah thats it your account has been suspended by eBay for some reason, you need to talk to them about it.
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Mark |
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Keith
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| Posted: Tue Feb 05, 2008 7:25 pm Post subject: |
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Cupid you are correct I have got an email from eBay saying I had been suspened at 00:23pm GMT
However the coffee machine the snipe failed ended at 21:10:23 GMT 
Don't know whats happening it is my friends account getting him into eBay 
| Quote: | eBay eMail
FPA NOTICE: eBay Registration Suspension - Breach of User Agreement- shan*****gmail.com
We regret to inform you that your eBay account has been suspended.
To have your account reviewed for reinstatement, please follow the instructions at the bottom of this email.
Why have we suspended your account?
From experience we know that certain items and actions are more associated with fraudulent activity on eBay than others. As a precaution, we suspend an account if it gives us cause for concern. We then ask for more information from the member before we reinstate the account.
Please understand we're not accusing you of fraudulent behaviour. Our top priority is to ensure that eBay remains a safe and reputable place to buy and sell, so we'd just like to confirm some of the information you've given us.
An account suspension in these circumstances is covered under the section of the eBay User Agreement headed "Abusing eBay", which you can read by copying the following link into a new browser window: |
Have only bid on the car if you look at bid history you should see the removed bid.
Could this be linked to bidding from Gixens Sever as all my friends details were correct signing up to ebay? |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7131
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| Posted: Tue Feb 05, 2008 8:53 pm Post subject: |
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Keith, Gixen is unlikely the cause for this, as this is the only bid with this message Gixen received in days. Below is the message Gixen received from ebay while trying to submit your bid.
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Attention!
In order to maintain a safe trading environment, eBay may limit activity on an account until we obtain additional verification.
At this time we ask that you verify your account with a Phone Call.
We'll call the phone number registered to your account to verify that you are the account holder. The process is fast, easy and secure. If the phone call doesn't work, click here for Help. |
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Gixen
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| Posted: Tue Feb 05, 2008 8:53 pm Post subject: |
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Cupid
Joined: 09 Aug 2007
Posts: 7599
Location: Bristol, UK
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| Posted: Wed Feb 06, 2008 2:06 am Post subject: |
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The account was only opened on 23-Jan-08 wasn't it?
I think eBay is being extra cautious because its such a new account and they don't know your history, they want further verification that they can get hold of you in case you were to bid and then not fulfill your liabilities, it will be an anti fraud measure.
I think its most likely the car bid that caused them to require further verification... and then when you didn't respond to their request at the next bid (that gixen tried to make for you) perhaps that caused them to automatically suspended the account to make sure that you had to get back to them.
I'm sure if you follow their (eBays) instructions and verify the account further it will be fine to use gixen in the future.
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Mark |
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Keith
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| Posted: Wed Feb 06, 2008 7:01 am Post subject: |
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Mario, where does the help link goto?
***//pages.ebay***/help
I think it would be a good idea to check the feedback of a new user 0 feedback or registed date, may help this from happing again 
I will resolve this with eBay.
Thanks for your help,
Keith
Won him another coffee machine on my gixen account last nite, should chear him up. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7131
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| Posted: Wed Feb 06, 2008 4:16 pm Post subject: |
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Keith, sure, that would help in one way - but who am I to say to users "hey, maybe you should verify your ebay account with your phone number or a credit card". People get suspicious when you mention things like these...
The bottom line is - these are ebay issues, not Gixen's... |
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