bid was not placed

igorgesse · Guest

1. Gixen betrayed me second time in the last 10 days.
For eBay item 270262889106, my maximum bid was $47.76, but somebody else won the auction at $32.33.
Gixen says "Sign in information is not valid" .............................
Well, it was valid in the previous 2 auctions , 1-2 days before, and I did not change my eBay ID or password!!!!!

2. Also, a couple times last week I noticed that Gixen data was not "synchronized" with eBay. The current prices in my Gixen table were lower than actual current eBay prices. I tried to refresh Gixen, but it did not fix the problem

I begin to suspect that Gixen has got more business than it can handle...
Could you please explain this?

juangrande · Posted: Wed Aug 13, 2008 8:00 pm Post subject:

Mario will have to take a look at the logs to see what caused the Sign in information is not valid error.

As for the current price data, Gixen updates it as a batch process about once an hour or so (Mario can explain the exact details if you're interested). This is to reduce the load on the system so that Gixen's sniping is not compromised. It turns out that keeping current price data up to date takes a huge amount of resources, and since it is not essential to Gixen's main purpose (sniping), it was decided to stop updating current price data in real time.

Remember: Gixen's job is to place your snipes reliably. There are other tools for keeping track of current price data.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra

mario · Site Admin Joined: 03 Oct 2006 Posts: 7201

igorgesse · Guest

Actually, I think this is a Gixen problem, not eBay.

Just in case, for ebay item 380053529782 I used 2 programs, Gixen and Myibay on August 14.

Gixen still says "invalid signup", but Myibay bid was placed successfully, although by bid was too low.

Gixen, wake up and fix the eBay interface problem !!!!!!!!

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juangrande · Posted: Thu Aug 14, 2008 9:43 pm Post subject:

Gixen's interface is fine and works flawlessly for a great many users.

There are certain characters that Gixen has trouble parsing if they are used in a username or password. Perhaps that is the difficulty you are running into. It's also possible that you mis-typed your password when using Gixen. In any case, you could contact Mario directly at <support@gixen.com> to have him look more closely at this.
_________________
John

If you don't know where you are going, you will wind up somewhere else.
--- Yogi Berra