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verity
Guest
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 Posted: Sun Jul 30, 2017 2:00 am Post subject: Password change link not working for me |
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Hi there, I keep getting notifications that my password may not be strong enough. I have clicked the link to change it numerous times but the email to change it has never come through.
Is there an issue? Or is it me?
Many thanks. |
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Cupid
Joined: 09 Aug 2007
Posts: 8040
Location: Bristol, UK
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| Posted: Sun Jul 30, 2017 2:29 am Post subject: |
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Have you checked your spam folder for the email it may have gone there.
Have you received any emails from Gixen recently, when you transitioned to the new Gixen id ?
Who provides you with emails, by which I usually mean, what is after the @ symbol in your email address ?
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Mark |
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johnho2uk
Guest
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| Posted: Sun Jul 30, 2017 4:09 am Post subject: cannot log in to new gixen |
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I registered on gixen.net
but it wont recognise my my password, and when i click retrieve password i dont get any emails from gixen (i have checked spam folders)
username: johnho2uk (gixen.net recognises this)
I have not received any emails from gixen new or old since i've switched
its yahoo who provides me with emails |
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anon
Guest
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| Posted: Sun Jul 30, 2017 6:08 am Post subject: |
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| Cupid wrote: | | Have you checked your spam folder for the email it may have gone there. |
Yes, there is no email in the Spam, this is a real Gixen bug, you need to solve.
| Quote: | | Have you received any emails from Gixen recently, when you transitioned to the new Gixen id ? |
Yes, from Mario. This is a real Gixen bug. |
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Gixen
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| Posted: Sun Jul 30, 2017 6:08 am Post subject: |
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Cupid
Joined: 09 Aug 2007
Posts: 8040
Location: Bristol, UK
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| Posted: Sun Jul 30, 2017 6:22 am Post subject: |
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This is the previous thread on this subject:
http://www.gixen.com/forum/viewtopic.php?t=8459
and others have been directed here to this thread.
This needs looking into by Mario and seems to be the most reported issue right now.
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Mark |
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verity
Guest
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| Posted: Sun Jul 30, 2017 6:37 am Post subject: Password change link not working for me |
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Hi Mark,
Thanks for your reply. In answer to your queries:
There are no emails from Gixen in my spam folder,
I received am initial email from Gixen when I registered on gixen.net regarding authorizing Gixen to bid on eBay,
I use Gmail for email.
I am beginning to think there may be a bug, since it seems others are having the same issue, what do you think?
Thanks again. |
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Cupid
Joined: 09 Aug 2007
Posts: 8040
Location: Bristol, UK
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| Posted: Sun Jul 30, 2017 8:37 am Post subject: |
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Yes, I agree that this feature is not sending out emails, at present.
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Mark |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7297
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| Posted: Sun Jul 30, 2017 4:44 pm Post subject: |
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| It is sending emails, only yahoo and AOL are filtering them out. Please email me and include your Gixen and ebay usernames. |
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Cupid
Joined: 09 Aug 2007
Posts: 8040
Location: Bristol, UK
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| Posted: Mon Jul 31, 2017 2:28 am Post subject: |
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...and gmail, as reported by verity above ?
I received an email when registering, at my yahoo account... but not one from this process when I tried it.
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Mark |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7297
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| Posted: Mon Jul 31, 2017 3:02 am Post subject: |
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| Gmail is fine as far as I know, no users with gmail account complained so far. Mark, please email me and let me know what gmail address you used, and I will check the mail logs. |
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johnho2uk
Guest
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| Posted: Mon Jul 31, 2017 4:25 am Post subject: Log in problem |
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| mario wrote: | | It is sending emails, only yahoo and AOL are filtering them out. Please email me and include your Gixen and ebay usernames. |
email sent, hope this gets resolved soon :p |
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Cupid
Joined: 09 Aug 2007
Posts: 8040
Location: Bristol, UK
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| Posted: Mon Jul 31, 2017 4:41 am Post subject: |
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verity did complain this was not working for gmail... see above.
I do use yahoo... I just pointed out that, on that account, I had received an email during the sign up process.. So the problem is not yahoo blocking emails from Gixen on my account.
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Mark |
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anon
Guest
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| Posted: Mon Jul 31, 2017 4:42 am Post subject: |
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| mario wrote: | | It is sending emails, only yahoo and AOL are filtering them out. Please email me and include your Gixen and ebay usernames. |
No, they are not. I receive email from you ok but not from the registration process. You have (yet) another bug. |
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Cupid
Joined: 09 Aug 2007
Posts: 8040
Location: Bristol, UK
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