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DanC
Guest
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 Posted: Sat Apr 25, 2020 11:43 pm Post subject: Won item, gixen status: OUTBID |
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When i win an item, the status in Gixen (website) is set to OUTBID, not WON
In the confirmation email it shows the same.
I have set main/mirror to 5/3 seconds offset so mirror status looks correct.
..........
Status (main): OUTBID
Status (mirror): BID UNDER ASKING PRICE
Your maximum bid: 17.00
Current price: 17.00
What am i missing here? |
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Cupid
Joined: 09 Aug 2007
Posts: 7783
Location: Bristol, UK
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| Posted: Sun Apr 26, 2020 11:33 am Post subject: |
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What is the auction id number ?
_________________
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7201
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| Posted: Sun Apr 26, 2020 4:06 pm Post subject: |
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| I need an item number to see what is wrong here. |
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DanC
Guest
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| Posted: Sun Apr 26, 2020 11:22 pm Post subject: |
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Hello Mario,
Here is one of the items in question i won:
Item: 174254192057
Title: 30 x Vintage & Retro GOLD TONE BRACELETS & BANGLES inc. Cutwork, Cuffs
Status (main): OUTBID
Status (mirror): BID UNDER ASKING PRICE
Your maximum bid: 17.00
Current price: 17.00
I set both offsets to 5 seconds and won a similar item.
Status on website looks correct then, this time WON BY MIRROR because main sent bid a bit later i guess.
Item: 174253728948
Title: 35 x Vintage & Retro RHINESTONE BRACELETS inc Deco Statement Sparkle, Party Wear
Status (main): BID UNDER ASKING PRICE
Status (mirror): HIGH BIDDER
Your maximum bid: 17.00
Current price: 12.58 |
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Gixen
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| Posted: Sun Apr 26, 2020 11:22 pm Post subject: |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7201
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| Posted: Mon Apr 27, 2020 6:35 am Post subject: |
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| Found the problem with 174254192057, it was a bug that caused the final status to be mis-recognized in some cases. It's fixed now, thank you for reporting it. |
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moishe
Guest
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| Posted: Thu Apr 30, 2020 12:36 am Post subject: not fixed |
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| Just happened again. Please see 274345214090. |
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moishe
Guest
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| Posted: Thu Apr 30, 2020 12:41 am Post subject: |
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| I would consider this a serious issue, since it leads to group bids not being canceled! |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7201
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| Posted: Thu Apr 30, 2020 5:08 am Post subject: |
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I agree. I just investigated this, and found that the status fetched by Gixen (from eBay) 10 seconds after auction ended is incorrect. The price shown is still 63.99 at that time, and you are not shown as a winning bidder.
I am looking into this further, and will likely escalate this to eBay.
Can you please report any future instance of this, if you notice it? |
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moishe
Guest
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| Posted: Thu Apr 30, 2020 5:48 am Post subject: |
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| I just finished my shopping spree for the time being, so it's unlikely that I will have an opportunity in the next couple of days. But I will keep an eye open for this behavior in the future and will let you know. |
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mario
Site Admin
Joined: 03 Oct 2006
Posts: 7201
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| Posted: Thu Apr 30, 2020 8:58 pm Post subject: |
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| I have sufficient logs for what happened, and have escalated this to eBay. Check from time to time, I will post updates in this forum thread once I have them. |
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