EBAY WILL NOT ACCEPT PASSWORD FROM GIXEN ONLY

[jimtimbit]

I CHANGED MY EBAY PASSWORD, SO IT NOW HAS SPACES. EBAY ACCEPTS IT FOR ME, BUT YOU ARE TELLING ME THAT EBAY WON'T ACCEPT IT FROM YOU.
I EMAILED MARIO SEVERAL DAYS AGO, BUT NOTHING CHANGED AND HE DIDN'T RESPOND. MY EBAY ID IS jimtimbit

I SUSPECT YOUR SYSTEM HAS TROUBLE WITH A PASSWORD WITH SPACES, THAT YOU COULD LIKELY FIX.

[mario]

I never received your email, I always respond when I do.

Spaces in the password shouldn't be an issue, but I'll have it checked.

[j.ploof]

I'm also having a problem logging in to gixen today. I haven't changed my ebay password since joining gixen a year ago, and I've never had this problem before today.

I also have one or more spaces in my password. Could that be causing the issue?

[Cupid]

It is probably best to email Mario if you have problems logging in here, his contact details are on the Contact tab.

Include your eBay id in the email, but obviously not your password.
_________________
Mark

[Gixen]

[Sumflow]

See: http://pages.ebay.com/help/policies/identity-user-ids.html

Not allowed
Spaces or tabs. Note: eBay Store names can contain spaces.

Allowed
User IDs can contain: Letters (a-z), numbers (0-9), and some symbols
An element of an email address or web address (URL) that identifies you or your brand. For example, if your website is www.mikes_bikes.com your user ID can be mikes_bikes.

[Guest]

When creating your password, follow these tips:

Your password must be:
At least 6 characters
A combination of at least two of the following: uppercase or lower case letters (A-Z or a-z), numbers (0-9) and special characters (?_!*at*#) (example: Beatlesfan#28, $uperman1963)

Your password can't be:
Similar to your email address or eBay user ID.
Common passwords or passwords with number or letter sequences (example: abc123)
Single words that can be found in the dictionary (example: kangaroo)

[Sumflow]

A combination of at least 2 of the following: uppercase or lowercase letters (A-Z or a-z), numbers (0-9), and special characters (?_!*at*#)

http://pages.ebay.com/help/new/contextual/create_password.html

http://pages.ebay.com/help/account/create-password.html

Password Security ~ Want to know how long it would take a program to crack those passwords?

44,530 years.

http://www.ecommercebytes.com/cab/abn/y07/m01/i01/s02

[Cupid]

So spaces in passwords should not be a problem... they are not allowed in ids though.
_________________
Mark

[nitrousnutter]

Hello Mario, i am having problems logging into gixen too, i have the same password that i have had for years and it contains no spaces, but your site says that i the p[is not recognised even tho i am signed in on ebay at the time??

are you having problems as i have an auction id like to snipe later on

many thanks Jason...

[bearly10_0]

can no longer access gixen at all. i just get a screen with a lot of errors or all i get is the hourglass waiting symbol. i was able to access with no problem earlier today.

[bearly10_0]

ADDENDUM TO PREVIOUS POST:
my ebay user name is bearly10_0 and my password has no spaces in it.

[mario]

bearly10_0, there was an issue that was fixed in the meantime. Please try again.