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		| udkdon Guest
 
 
 
 
 
 
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				|  Posted: Mon Aug 12, 2019 8:55 am    Post subject: eBay Trust & Safety Error |   |  
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				| I've been a Gixen mirror subscriber for about 5 years and have had a flawless experience up until 2 days ago.... I'm not clear what happened. 
 On Saturday, I entered a bid amount on Gixen for an auction that was going to end in about 5 hours. The auction ended with zero bids.
 
 The STATUS in my Gixen account for the completed auction shows the following message:
 
 eBay Trust & Safety Error Filter Id: <p> To ensure eBay remains a safe marketplace, we want to validate your identity before you purchase this item. Thank you for your understanding.<br />  <br /> Please follow the d
 
 My ebay authorization for Gixen doesn't expire until July 2020. Was this just a random security check by ebay? Kind of defeats the point of Gixen if our snipes with seconds left require our identity to be validated.
 
 Thanks for your help
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		| mario Site Admin
 
  
 Joined: 03 Oct 2006
 Posts: 7295
 
 
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				|  Posted: Mon Aug 12, 2019 12:07 pm    Post subject: |   |  
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				| This is rare, but it does happen. I have no idea what triggers it. Email me and include the item id and I will provide you with the full message. It contains a link you should go to and do whatever eBay wants. It should not happen again after that. |  | 
	
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