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Gixen said I won but eBay said I didn\'t win

 
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clementalfred
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PostPosted: Tue Oct 13, 2026 8:33 pm    Post subject: Gixen said I won but eBay said I didn\'t win Reply with quote

I continue to experience issue with my snipe bids after the introduction of the extended one minute rule.

This time while in Gixen says I won the item but in eBay I didn't win the item (item no. 237083190089).

My bid amount is higher than the winning bid.

It is annoying because I have already experienced several incidents that my bids were slightly higher than the winning bid but due to the mechanism / way that the bids were put in, I was not the winner.

Please investigate and advise the outcome.
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mario
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Joined: 03 Oct 2006
Posts: 7397

PostPosted: Wed Oct 14, 2026 4:06 am    Post subject: Reply with quote

You lost because of eBay bid increments, but you are right that the status is mis-reported. I believe I found the bug and I will release the fix in the next hour or so. My apologies about that.
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clementalfred
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PostPosted: Mon Nov 02, 2026 10:32 pm    Post subject: Gixen said I won but eBay said I didn\'t win Reply with quote

Same issue again. Could you please have a look ? Thanks

eBay item 336851537941
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mario
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Joined: 03 Oct 2006
Posts: 7397

PostPosted: Tue Nov 03, 2026 5:58 am    Post subject: Reply with quote

Investigating this. please give me some time, I will post findings here.
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Gixen
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PostPosted: Tue Nov 03, 2026 5:58 am    Post subject:

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Cupid



Joined: 09 Aug 2007
Posts: 8335
Location: Bristol, UK

PostPosted: Tue Nov 03, 2026 12:21 pm    Post subject: Re: Gixen said I won but eBay said I didn\\\'t win Reply with quote

Quote:
clementalfred wrote:
Same issue again. Could you please have a look ? Thanks

eBay item 336851537941


Are you saying your maximum wasn't achieved ?

Or that your maximum bid was placed but it didn't detect that you were later outbid ?
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mario
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Joined: 03 Oct 2006
Posts: 7397

PostPosted: Tue Nov 03, 2026 2:01 pm    Post subject: Reply with quote

This is a result of a eBay bug. I contacted eBay and I am pleased they responded very quickly and professionally. It's still being discussed.
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mario
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Joined: 03 Oct 2006
Posts: 7397

PostPosted: Tue Nov 03, 2026 2:02 pm    Post subject: Re: Gixen said I won but eBay said I didn\\\\\\\'t win Reply with quote

Quote:

Or that your maximum bid was placed but it didn't detect that you were later outbid ?


Max bid was placed, but what failed was to detect the user was outbid.
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clementalfred
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PostPosted: Tue Nov 03, 2026 6:06 pm    Post subject: Gixen said I won but eBay said I didn\\\'t win Reply with quote

Yes, you are right.

My maximum bid was placed in eBay and was outbid. However, in Gixen it said I won at a price much lower than my maximum bid.

So I thought \"hmmm, very good\" but when I checked eBay Crying or Very sad
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